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Basic facilities are good, only there is no hot water when taking a shower Overall good The front desk staff is friendly and willing to help guests solve their problems The surrounding environment is comfortable and not noisy in the morning

We have stayed at this hotel twice now and will again. The hotel is in a great location and it has everything you need. The one thing that was disappointing was the bed. They had put two singles together so there was a massive dip in the middle. It was a bit weird. Other than that we will go back next time we are in Melbourne.

The location of the hotel is only one street away from the downtown area. At night, it feels very different. There are a lot less pedestrians on the road in front of the motel. But the benefit is relatively quiet. The parking in the yard is free, enough parking, breakfast is not available. The facilities are quite comprehensive and they are old. The little brother at the reception actually said a few simple Chinese.

What a vibe - Feels like you’re in Brooklyn or LA. Creative clientele, beautiful common spaces, delicious food.

The facilities are very good and clean, the disadvantage is that the surrounding environment is a bit scary. We stayed at night so we were a little scared at the time, mainly worried about public security. But with the arrival of the day, there are many concerns that have decreased a lot.

Nice hotel, normal check-in time, so no early check-in or late check-out. Early check-out can put the key in a small box. The front desk was very friendly and helped us with our luggage, and there was no charge. The location is good, it is very convenient to take the train and tram directly to the city.

Not recommended for those who value their personal data security and privacy. Not recommended for internati9nal travellers who may not have enough charge on their phones to complete 3 forms, then download and set up an app that requires constant internet and Bluetooth connections. Booking required multiple insecure methods of sharing credit card details and identification documents along with 2 forms to fill out with personal details and an app to download in order to gain access to the Building entrance, Elevator, and Apartment. None of this information was given to me prior to booking. I would not have stayed here if I had known the extent of insecure transmission of personal information and amount of admin and work required just to check in and stay one night. I work in this space and know the risks. Management is putting guests personal data at risks with the excessive documentation requests. FYI, requiring someone to send credit card PICTURES and ID pictures over email is completely insecure. This is bizarrely at odds with the excessive security to get into the building. The constant need to carry your phone everywhere or you'd be locked of the apartment or even the whole building was extremely stressful. In terms of the actual room, once I got in, the bed, kitchen, lounge and floors were clean but the toilet had not been cleaned in a long time. This was not nice. You could see parts under the rim had not been cleaned in years. Toilet had also been recently used and not flushed properly upon arrival. I did not take photos of any of this, it was too gross. I ended up buying paper cups as the glasses/cups as those supplied were not clean, tried to take a picture but it's hard to see. They were covered in fingerprints and fibres of some kind. The view was nice and loungeroom was great, study nook was extremely handy for remote work. Balcony tiles are moving and could be a tripping hazard. Laundry was well equipped but did not have time to use it.

Free parking space! The front desk service is friendly, although the facilities are not as stylish as the new hotels, but the rooms are warm and comfortable, very clean and very suitable for a family.