West Prime Hotel

Our Favorite Hotel In Calbayog The best thing about West Prime is their Salt & Pepper restaurant and the fabulous food. One note for drinkers: they have a great list of cocktails but you can only get them after 7PM unless you are holding an event there. The rooms are clean and cool it's a fairly new hotel. There is no fridge or coffee pot in the rooms but the cafe is open at 6AM and there is a coffee bar just next door that's great complete with pastries and sandwiches. You're ten minutes from the downtown malls and shops and about fifteen from the airport.

Bed is nice. Pillows are ok. Nice floor to ceiling glass window. Cleaning staff are very good. Accessible to airport and to city proper. Allowing my friends to visit and hangout. Lack of basic complimentary such as coffee or tea or electric kettle. Complimentary water is limited, if you drink water on average, you have to pay for more. You can ask hair dryer because it’s not readily available in the room. Lack of hygiene kit. Q-tip and shower cap not available. Even a tissue box in the bedroom and bin is not available. I buy my own kleenex box. This hotel is not for long term use, I mean 1 night is ok. But more than 1 night is not advisable for me. I stayed for 6 nights. So it was NOT as comfortable as I thought. They know I will stay for 6 nights and they give me room without hangin place for clothes😅 very small room. Salt and pepper restaurant staff needs to be more professional in answering phone calls, they have to treat each call properly. Every time I call they answer the phone like it’s their personal mobile and they are laughing and talking while I was on the line. BREAKFAST is scanty. Lastly, it would be great if your front desk can help guest for their needs. It really matters if they’d go an extra mile just to serve a guest. Ex: guest needs massage or any spa services; and front desk will answer. “I don’t know” If you are foreign to Calbayog and you don’t know anything in there. Don’t stay here. But if you don’t need to ask help from them, you can stay. But aside from the mentioned. Everything was good and ok.