Chengdu Wuhou West Zhigu Atour Hotel

Chengdu Wuhou West Zhigu Atour Hotel Reviews

Chengdu Wuhou West Zhigu Atour Hotel

No. 7 Wuqing South Road, Wuhou District, Chengdu, Sichuan, China, Wuhou District, Chengdu, Sichuan, ChinaView Hotel Details
Chengdu Wuhou West Zhigu Atour Hotel
Chengdu Wuhou West Zhigu Atour HotelChengdu Wuhou West Zhigu Atour HotelChengdu Wuhou West Zhigu Atour Hotel
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Guest Reviews of Chengdu Wuhou West Zhigu Atour Hotel

9.6/10
Excellent
1078 review
Verified reviews
Location9.6
Amenities9.6
Service9.6
Cleanliness9.7
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All reviews(1078)
Positive reviews(1057)
Reviews with photos/video(125)
Awesome amenities(125)
Classy environment(83)
Delicious breakfast(80)
Friendly front desk staff(79)
Large rooms(42)
Perfect for business trips(40)
Average sound insulation(24)
Close to metro(10)
Negative reviews(21)
Guest User
Jimu King Room (Deep Sleep Pillow PR0 + Screen Mirroring TV)
Stayed in Oct 2024
Business travellers
4 review
10.0/10
Outstanding
Posted on Nov 9, 2024
The room is very comfortable to stay in, and there's also midnight snack provided at night, lol
Response from Property: Your support is definitely the greatest for Atour! It's an honor to receive your full score praise. It feels sweeter than tasting honey in my heart. Atour is constantly striving and creating various beauties along the way. I believe that beauty has been deeply engraved in your mind. In the future, occasionally taking it out for appreciation will still move you. This is our humanistic charm, which influences every hotel staff to strive to become your neighbor and bring you a different experience! Thank you for liking Atour. Looking forward to your next visit.
Jesooth
Executive King Room(Screen Mirroring TV)
Stayed in Mar 2025
Business travellers
6 review
9.0/10
Great
Posted on May 23, 2025
Clean and quiet, good for business trip
Response from Property: 感謝小主的肯定,您的肯定是對朵兒的最大支持!沒能得到您全五分的點評朵兒心裏還是有些失落的,朵兒在不斷努力,一路創造着各種美好,那種美好相信已經深深的刻在您的腦海裏,在未來裏,偶爾拿出來欣賞,依然感動,這便是我們的人文魅力,影響着每一位酒店人努力成為您的鄰里,給您帶去不一樣的體驗!感謝您對朵兒的喜歡,等着您的再次到來哦
Guest User
Executive King Room(Screen Mirroring TV)
Stayed in Mar 2025
Business travellers
6 review
10.0/10
Outstanding
Posted on Apr 12, 2025
Due to strong winds in Beijing, my flight was delayed. I am very grateful to the hotel that after I needed to check out late, the front desk not only did not shirk their responsibilities, but also took the initiative to offer to do so without any additional charges. From check-in to check-out, every detail of the hotel demonstrates professionalism: the room cleanliness is impeccable and the service is very good! In the future, whether returning to this city or recommending it to friends, as long as the itinerary is suitable, Atour will be the first choice.
Original TextTranslated by Google
Response from Property: Thank you for your affirmation, your affirmation is the greatest support to Duoer! I am honored to receive your full praise. The feeling in my heart is sweeter than tasting honey. Duoer is constantly working hard to create all kinds of beauty along the way. I believe that the beauty has been deeply engraved in your mind. In the future, you will still be moved when you occasionally take it out to appreciate it. This is our humanistic charm, which influences every hotelier to strive to become your neighbor and bring you a different experience! Thank you for your love for Duoer, we are looking forward to seeing you again!
Dangshibuza
Superior Twin Room (Screen Mirroring TV)
Stayed in Feb 2025
Family
25 review
10.0/10
Outstanding
Posted on Apr 26, 2025
Very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good very good
Original TextTranslated by Google
Response from Property: Thank you for your affirmation, your affirmation is the greatest support to Duoer! I am honored to receive your full praise. The feeling in my heart is sweeter than tasting honey. Duoer is constantly working hard to create all kinds of beauty along the way. I believe that the beauty has been deeply engraved in your mind. In the future, you will still be moved when you occasionally take it out to appreciate it. This is our humanistic charm, which influences every hotelier to strive to become your neighbor and bring you a different experience! Thank you for your love for Duoer, we are looking forward to seeing you again!
Guest User
Jimu Family Twin Room(Deep Sleep Pillow PRo + Screen Mirroring Tv)
Stayed in Dec 2024
Family
1 review
7.0/10
Posted on Feb 4, 2025
The room was ok, but I was not satisfied because I bought breakfast coupons in Xuzhou, but when I got here they said they could not use them, saying that it was because I booked the room on Ctrip and not on their APP, and no one told me this detail when I bought it. It was hard to find breakfast stalls during the Chinese New Year, so I didn’t have any breakfast for three days in Chengdu.
Original TextTranslated by Google
Response from Property: Dear Duoyou, hello, we are very sorry for the inconvenience. You booked the room through the Ctrip platform this time, but did not order breakfast when booking the room. The benefits between the two platforms cannot be used in combination. In the future, you can book a room through the platform where you have breakfast benefits, or purchase breakfast directly at the front desk~
Guest User
Jimu Twin Room(Deep Sleep Pillow PRo + Screen Mirroring TV)
Stayed in Dec 2024
Family
7 review
5.5/10
Posted on Feb 1, 2025
The hotel is located under the waterway and the surrounding area is a relocation area. The window handle in the room was broken and could not be closed, so I was woken up by the sound of planes taking off and landing early in the morning, probably because of the Spring Festival. The service in the restaurant was completely unprepared and chaotic. I had to clean up the tableware on the table myself before I could get a seat. The overall stay experience was poor
Original TextTranslated by Google
Response from Property: Dear Duoyou, first of all, thank you very much for choosing Atour Hotel Chengdu Wuhou West Zhigu. Duoer deeply regrets your bad experience staying in the hotel. The hotel front desk is open 24 hours a day. You can contact the front desk at any time if you need anything during your stay. The housekeeping department and engineering department partners also specially arranged staff on duty during the Spring Festival to ensure that the needs of every Duoyou can be met. The Spring Festival is a traditional festival in our country. Many people choose to travel thousands of miles to reunite with their families, and many people also choose to use the rare holiday to travel with their families. Hotels also welcome a peak in occupancy during this period. The hotel breakfast is a Chinese and Western buffet breakfast with 64 varieties, which is deeply loved by the majority of Duo friends. In order to ensure that Duo friends have a good dining experience, the restaurant partners prepared meals early to welcome Duo friends. However, the restaurant is extremely popular. After increasing the staff, the hotel still failed to bring you a good dining experience. Duoer is deeply sorry. We will definitely submit feedback and optimize the process to bring a better experience to Duo friends. Thank you again for taking the time to write this review to encourage Duoer to make better progress! Wish you a happy new year~~
Kelisidiansangshiwansui
Superior King Room(Screen Mirroring TV)
Stayed in May 2024
Solo travellers
9 review
10.0/10
Outstanding
Posted on Jun 3, 2024
This newly opened Atour is very comfortable and sleeps particularly well. Well, it can also help with washing and drying clothes. It is also relatively close to the Shuangliu Airport. This is a good choice.
Original TextTranslated by Google
Response from Property: Thank you Duoyou for your affirmation. Your affirmation is the greatest support for Duoer! I am honored to receive your full praise. I feel sweeter than tasting honey. Duoer is constantly working hard to create all kinds of beauty along the way. I believe that beauty has been deeply engraved in your mind. In the future Here, occasionally take it out to appreciate it, and you are still moved. This is our humanistic charm, which affects every hotel staff to strive to be your neighbor and bring you a different experience! Thank you for your love for Duoer, and we look forward to seeing you again!
Guest User
Superior King Room(Screen Mirroring TV)
Stayed in Mar 2024
Business travellers
6 review
1.7/10
Posted on May 5, 2024
The room was ok. The service attitude is extremely problematic. I was on a business trip and I left my computer power cord at the hotel. I called the front desk on April 29th and asked if I could send it by mail. I just had to pay on delivery. The front desk said that the line is at the hotel and can be sent. As a result, the holiday passed without sending it. I contacted the hotel again on May 4th, but the front desk changed their story and said that the line was not there and they could not find it. It's ridiculous to delay such a change until the day before going to work. Can you tell me if you don't want to send it at first? It doesn't cost much to buy a new one. I have been putting it off until now, which affects my mood, delays my work, and directly blocks me.
Original TextTranslated by Google
Response from Property: Hello, dear Duoyou. We are very sorry that you were not able to enjoy the best service during your stay. Due to the operational errors of our partners, we were unable to find items for you and mail them to you as soon as possible, which wasted your precious time. We have coordinated with you. A charger of the same model will be purchased for you and mailed to the address you provided. I hope you will have a better experience next time you stay.
Guest User
Superior Twin Room (Screen Mirroring TV)
Stayed in Sep 2024
Business travellers
14 review
1.0/10
Posted on Oct 14, 2024
It is one of the worst Atour hotels I have ever stayed in. The door could not be opened when I left in the morning. I was in a hurry to go out and called the front desk. It took more than 10 minutes for someone to come. If it took longer, I could be illegally detained. When I arrived at the front desk, there was no one. Any apology, I feel that the door is not open is my own problem, I accept it
Original TextTranslated by Google
Response from Property: Dear Duoyou, thank you for choosing our Atour brand to stay. Regarding the incident reported by you, Duoer conducted a self-examination. At 7:55 in the morning, you called the front desk and said that the door could not be opened. At 7:56, the engineering staff was notified to come to your door for emergency treatment. At 8:01, the engineering staff came to the door of your room. You only knocked on the door, the door opened by itself, and you left the room to check out at 8:02. The whole process took 5 minutes. Your feedback that the hotel was procrastinating and made you feel that you were being illegally detained is untrue. Secondly, regarding the reason why your door cannot be opened, every door has a door closer. When opening the door, please press the door handle and pull it slightly. The hotel will provide surveillance screenshots and call records to the platform for appeal processing of untrue remarks. We look forward to your next stay!
Guest User
Superior Twin Room (Screen Mirroring TV)
Stayed in Feb 2024
Business travellers
2 review
10.0/10
Outstanding
Posted on Apr 3, 2024
This Atour is very popular. It was very popular during the Chengdu Food and Drinks Fair. It was fully booked for several days in a row... Atour is more luxurious. Every room in the hotel has very large windows, which provide great lighting. You can open a palm-sized gap for ventilation, and it won't be stuffy. It really makes you feel relaxed instantly! Since the hotel is on a high floor, the view is unparalleled and the night view is great. The water pressure in the bath is very high and it is very refreshing to take a bath! The scent of the toiletries is not cheap, it is very unique and has a classy scent... This hotel has a free parking lot (just navigate to the Yunlong Building parking lot). The hotel lobby is very lively and grand, and there are many four pieces from Atour Planet. You can buy pillow sets. The new deep sleep pillow is really good and very comfortable! Now I don’t know why I prefer Atour when I go out. I used to like Quanji and now I really like Atour. I feel that Atour is better and more comfortable than Quanji! The breakfast at this hotel is very rich, with a variety of freshly squeezed juices, as well as meat and vegetables, and various stir-fry dishes. Anyway, there are many varieties, no less than a five-star hotel! The rooms are very clean! There is no cigarette smell as soon as you come in. It has a very fresh smell. Atour's fragrance is very good! I have no choice but to stay for one day because I want to go to Leshan
Original TextTranslated by Google
Response from Property: Dear Duoer friends, Duoer is really happy to see your review! We are honored that our service has received such high praise from you. We will continue to serve our guests with this enthusiasm and sincerity. A comfortable, quiet, warm and simple accommodation space is the lifestyle we are committed to creating for you. We look forward to your coming often and we look forward to your next visit~
Woaimaomao521
Jimu Family Twin Room(Deep Sleep Pillow PRo + Screen Mirroring Tv)
Stayed in Jan 2024
Family
1 review
7.5/10
Posted on Feb 15, 2024
The facilities and sanitation of the hotel are pretty good. The parent-child room is also very spacious, with a double bed and a single bed. The single bed is not too small. There is a community outside the window. The only shortcoming is also the most fatal. Planes arrive every day. It's too noisy as it's flying overhead. If you're a light sleeper, you should be careful. If you're a heavy sleeper, it doesn't matter. Because the location is a little bit remote (fortunately, there's a subway station nearby), so it takes up a lot of space. The advantage of price is that if you put this room in the first ring at this time, it will cost twice as much. I booked it on Ctrip for 609 a night. When I arrived at the store, I saw the retail price was 889...
Original TextTranslated by Google
Response from Property: Dear Duoyou, Duoer apologizes for not being able to give you a perfect check-in experience. Regarding your feedback about the aircraft noise problem, the store will conduct comprehensive testing and improvements, and match it with high-quality naked bedding and deep sleep in the room. Sleep pillow, Doer strives to provide high-quality sleep for every guest who stays. We hope you have the opportunity to come again. Doer looks forward to seeing you again~
lanhong1982
Executive King Room(Screen Mirroring TV)
Stayed in Jun 2024
Business travellers
4 review
2.0/10
Posted on Aug 3, 2024
The noise is so loud that you can hear the flushing of the toilet in the toilet next door. The air conditioner in the room is noisy and the facilities are outdated!
Original TextTranslated by Google
Response from Property: Dear Duoyou, Hello, I am very sorry that I could not give you a good experience during your stay. The hotel will be opened at the end of 2023, and the entire hotel has undergone comprehensive renovation and design. In response to the noise problem you raised, The hotel has implemented unified control of TV decibels, the installation of sound insulation strips, and the provision of earplugs, etc., all in the hope of minimizing the impact of noise. Xiaoduo is determined to bring the best service experience to every Duoyou. We look forward to your next stay and will give Doer another chance to make corrections. We welcome you to visit us again.
nini_^^
Jimu Twin Room(Deep Sleep Pillow PRo + Screen Mirroring TV)
Stayed in Oct 2024
Business travellers
2 review
2.0/10
Posted on Nov 22, 2024
Loud noise! ​​Remote location! Inconvenient transportation!
Original TextTranslated by Google
Response from Property: Dear friend Duoer, Duoer is really sad to see your review. In response to the sound insulation problem you raised, our door immediately made rectifications, uniformly adjusted the room TV decibels, added window sound insulation strips, and sound insulation sponges. Earplugs and eye masks are also provided in the room. I hope you will have a better experience next time you stay. Regarding location and transportation, the hotel is located 300 meters next to Jitouqiao subway station outside the Third Ring Road in Chengdu. There is a bus stop diagonally opposite the hotel. ~
woshijima0.0
Superior King Room(Screen Mirroring TV)
Stayed in Dec 2023
Business travellers
2 review
10.0/10
Outstanding
Posted on Jan 2, 2024
I am used to searching for Atour when I want to stay in hotels. I found out that this hotel is newly opened, so I immediately placed an order to try it out. I was not disappointed. The hotel is a big building with its own parking lot in front of the door. There are quite a lot of parking spaces and the lobby is very spacious. It’s spacious, the small furnishings are beautiful, the elevator hall is very big, and the hotel robot looks very good~ I tried the laundry room and the gym, the equipment is great, and the decoration is also very good. I borrowed a book from the lobby and lay on the bed and read it very much~ (Atour's bedding is really great) The service staff is very polite, the service is very good, the breakfast is very rich, I spent a wonderful day and night in the hotel, and I will choose it again~👌👌
Original TextTranslated by Google
Response from Property: Dear guest, we are very honored that you chose us and spent an unforgettable and enjoyable time here. Duo'er is very pleased to hear that you like the rooms arranged by the hotel and affirm and praise our services. Duoer will continue to provide guests from all over the world with an exclusive and comfortable quality service experience and dining experience. At the same time, we are also very happy that you are satisfied with our room facilities. We sincerely look forward to your visit again and have a wonderful time.
Guest User
Jimu Family Twin Room(Deep Sleep Pillow PRo + Screen Mirroring Tv)
Stayed in Nov 2023
Business travellers
1 review
10.0/10
Outstanding
Posted on Jan 1, 2024
Atour is your first choice for business trips! This store is newly opened. It’s only a 5-minute walk from the subway station. The hardware is very good and the design style is also very good. The entire lobby is very impressive. The tea served when I checked in was as delicious and heart-warming as ever (just happened to be thirsty) The delivery was very timely), the laundry room is well-equipped, the breakfast is also very nice (forgot to take pictures), it is hygienic and clean, the service staff are very professional, the surrounding area of ​​the hotel is very quiet, and with Atour bedding, two people can sleep this night They are very comfortable. Overall, the price/performance ratio is very high and highly recommended!
Original TextTranslated by Google
6/8
Response from Property: Dear guest, we are very honored that you chose us and spent an unforgettable and enjoyable time here. Duo'er is very pleased to hear that you like the rooms arranged by the hotel and affirm and praise our services. Duoer will continue to provide guests from all over the world with an exclusive and comfortable quality service experience and dining experience. At the same time, we are also very happy that you are satisfied with our room facilities. We sincerely look forward to your visit again and have a wonderful time.