City Centre, near Boat Club Road, &, Nandanam, Chennai, Tamil Nadu, 600035, IndiaView hotel details
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Guest Reviews of Novotel Chennai Chamiers Road
8.6/10
Very good
56 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location8.4
Amenities8.5
Service8.5
Cleanliness8.9
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All reviews(56)
Positive reviews(53)
Reviews with photos/video(9)
Awesome stay(18)
Great location(15)
Clean and tidy(12)
Tasty food(5)
Large rooms(4)
Friendly front desk staff(4)
Clean pool(2)
Great swimming pool(2)
Negative reviews(3)
Summer bell
Superior King Room
Stayed in Jul 2025
Business traveller
91 review
9.0/10
Great
Posted on Sep 1, 2025
The hotel room is modern and clean .
The Nandanam metro station is about 10-15minutes by walking distance from the hotel.
The roof top bar is very nice and serve good food.
Response from Property: Dear Guest,Thank you for sharing your experience at Novotel Chennai Chamiers Road. We are delighted to hear that you found your room modern and clean, and that you enjoyed our rooftop bar and its offerings.We’re also glad that our convenient location near Nandanam Metro Station enhanced your stay. Your feedback encourages our team to continue delivering excellent experiences to all our guests.We look forward to welcoming you back soon for another enjoyable visit.Warm regards,General ManagerNovotel Chennai Chamiers Road
Guest User
Superior King Room
Stayed in Jul 2025
Solo traveller
1 review
9.5/10
Amazing
Posted on Aug 19, 2025
An unforgettable stay with amazing cuisine and rooftop entertainment, Novotel on Chamiers Rd is a must see.
• 8 min walk to Nandanam Metro 🚉
• Koox Japanese Rooftop Bar 🍸
• Food Exchange Buffet Restaurant
• 10min drive to T-Nagar shopping district
Stayed for 10 nights over the Independence Day weekend in August, and was very impressed by the hospitality and service of every staff member from the front of house to the room service, who did not hesitate to accommodate my every request.
Koox Rooftop bar located at the terrace is a premier dining experience for any Japanese or Thai cuisine aficionados, the evening vibes had us coming back for more.
A special mention to the Food Exchange Buffet Restaurant on the 1st Floor, Chef de Partie Amit and Restaurant Manager Nisarg went above and beyond to cater for every request at breakfast, lunch and dinner.
A massive thank you to all the staff who made our stay special:
Reception Staff - Lucky
Front of House - Krishna
Gym Staff - Thiru 💪
Room Service - Santhosh
And thank you to Mr Amit Gera, GM who kindly welcomed me to the Independence Day Flag Raising ceremony at the front of the Novotel. Glad I could be there for the special occasion. 🇮🇳
Response from Property: Dear Guest,Thank you so much for taking the time to share such a wonderful and detailed review of your stay with us. We are truly delighted to know that you had an unforgettable 10-night experience at Novotel Chennai Chamiers Road and that our cuisine, rooftop entertainment, and location made such a positive impression.It is heartwarming to read your appreciation for our team members across all departments. I will personally share your compliments with Lucky, Krishna, Thiru, Santhosh, Chef Amit, and Nisarg, who will be thrilled to know their efforts made your stay special. Recognitions like these are a true motivation for our team to continue delivering exceptional hospitality.We are also glad you enjoyed Koox, our rooftop bar, as well as the Food Exchange Buffet Restaurant. It was a pleasure to have you with us during the Independence Day celebrations, and I am honored that you could join us for the flag-raising ceremony.On behalf of the entire team, thank you once again for your kind words and for making Novotel Chennai Chamiers Road your choice. We look forward to welcoming you back for another memorable stay.Warm regards,Amit GeraGeneral ManagerNovotel Chennai Chamiers Road
Guest User
Superior Room With 2 Single Beds
Stayed in Dec 2025
Couple
1 review
8.0/10
Very good
Posted on Jan 16, 2026
Room is great,clean. Good breakfast. Dining experience was not great due to influencers. But other than that,food was ok.
Response from Property: Dear Guest,We’re pleased to know that you found the room clean and comfortable and enjoyed the breakfast. At the same time, we sincerely regret that your dining experience was impacted by the presence of influencers. This is certainly not the level of comfort and ambiance we strive to provide our guests.Please be assured that your comments have been noted and shared with the concerned team so we can ensure a more pleasant dining environment in the future. We’re glad to hear that the food itself met your expectations, and we truly appreciate your understanding.We hope to have the opportunity to welcome you back and provide you with an even better experience next time.Warm regards,Novotel Chennai Chamiers
Guest User
Superior King Room
Stayed in Nov 2025
Family
1 review
9.5/10
Amazing
Posted on Jan 1, 2026
I enjoyed the stay very much. It was nice and pleasant. I recommend it to anyone who needs hustle free service.
Response from Property: Dear Valued Guest,Greetings from Novotel Chennai Chamiers Road.Thank you for sharing your kind feedback. We are delighted to know that you enjoyed a pleasant and hassle-free stay with us. Your recommendation means a lot to our team and encourages us to continue delivering excellent service.We look forward to welcoming you back on your next visit.Warm regards,Novotel Chennai Chamiers Road
holligen
Superior King Room
Stayed in Nov 2025
Business traveller
22 review
8.0/10
Very good
Posted on Dec 19, 2025
There was construction noise in the morning that woke me up. I hope the hotel can schedule construction for the afternoon instead.
Original textTranslated by Google
Response from Property: Dear Guest,Greetings from Novotel Chennai Chamiers Road.Thank you for sharing your feedback. We sincerely apologize for the inconvenience caused by the construction noise during your stay. We appreciate your suggestion regarding scheduling construction activities in the afternoon and will review this with the concerned teams to minimize disturbances for our guests in the future.We value your feedback and hope to welcome you again for a more peaceful and comfortable stay.Warm regards,General ManagerNovotel Chennai Chamiers Road
Guest User
Premier Room-Drop To Us Consulate
Stayed in Oct 2025
Business traveller
12 review
5.5/10
Posted on Nov 15, 2025
I was totally misguided by front desk team who wrongly understood me and gave me suites room but I had clearly mentioned that I dont need to upgrade from Premium Room to Suites room as I wanted to see first and will let him know next day. Finally i had to pay for Suites room since I stayed at Suites room without me knowing it was indeed suites room.
Terrible customer service and will never stay at this hotel. Room view was not good at all and location also not great. No restaurants and shops nearby. so better avoid this hotel.
Response from Property: Dear Guest,Greetings from Novotel Chennai Chamiers Road.Thank you for taking the time to share your feedback. We sincerely regret to hear about the misunderstanding regarding your room allocation and the inconvenience this caused during your stay. This is certainly not the experience we aim to provide, and we apologise for the miscommunication at the front desk.Your comments regarding the room view, location, and surrounding facilities have been noted, and we will review them with the concerned teams to ensure better clarity and assistance for our guests. Please rest assured that your feedback is extremely valuable and will help us improve our services.We truly hope you will consider giving us another opportunity to serve you better in the future.Regards,Team Novotel Chennai Chamiers Road
Guest User
Superior King Room
Stayed in Mar 2025
Family
12 review
10/10
Outstanding
Posted on Apr 15, 2025
We were looking for hotels close the airport and found another Novotel at Chamiers. Beautiful interior and design. Clean room and bathroom. Reception staffs and housekeeping staffs were excellent in service. The location is perfect and closer to city centre. We are definitely returning to stay longer in the future. Highly recommended to everyone visiting Chennai 🙏
Response from Property: Dear Esther,Thank you so much for your glowing review and recommendation! We're thrilled that you found our interiors beautiful, the room and bathroom clean, and our location ideal—close to both the airport and city centre. It's especially heartening to hear that our reception and housekeeping teams left such a positive impression with their service.We're truly grateful for your kind words and can't wait to welcome you back for a longer stay in the future. Your support means a lot to us!Warm regards,The Team at Novotel Chennai Chamiers Road
DB07
Superior King Room
Stayed in Nov 2025
Family
1 review
10/10
Outstanding
Posted on Dec 22, 2025
Excellent.
Food
Service
Location
Everything was perfect.
Thank you very much.
Response from Property: Dear Deepak,Greetings from Novotel Chennai Chamiers Road.Thank you for sharing your wonderful feedback. We are delighted to know that you found our food, service, and location to be excellent, and that your overall experience was perfect.Your kind words are truly encouraging for our team, and we look forward to welcoming you back soon.Warm regards,Novotel Chennai Chamiers Road
Natthawat sriprasong
Superior Room With 2 Single Beds
Stayed in Oct 2025
Couple
2 review
10/10
Outstanding
Posted on Nov 29, 2025
Good location good hotel recommend for who wanna stay in good quality
Response from Property: Dear Nattawat Sriprasong,Greetings from Novotel Chennai Chamiers Road!Thank you for sharing your valuable feedback. We’re glad to know you enjoyed our convenient location and hotel facilities. We truly appreciate your recommendation and look forward to welcoming you again soon.Regards,Team Novotel Chennai Chamiers Road
Revathy Selvakumaran
Superior King Room
Stayed in Jul 2025
Travelling with friends
5 review
7.5/10
Posted on Aug 23, 2025
The check-in experience did not feel very welcoming. The front desk staff did not explain the hotel facilities until we asked, and they rarely smiled. However, the doorman provided very good service, and the location of the hotel is excellent.
Response from Property: Dear Revathy,Thank you for sharing your feedback. We are pleased to know you enjoyed the excellent location of our hotel and appreciated the warm service from our doorman. Your kind words will be shared with him as encouragement.At the same time, I am truly sorry to hear that your check-in experience did not feel welcoming. We understand how important first impressions are, and I regret that our front desk team did not provide the hospitality and detailed information you rightfully expected. Please be assured that we are addressing this with our team to ensure every guest is greeted with genuine warmth and professionalism.We sincerely value your comments and look forward to the opportunity to welcome you again with an improved experience.Warm regards,General ManagerNovotel Chennai Chamiers Road
Guest User
Premier Room-Drop To Us Consulate
Stayed in Jul 2025
Solo traveller
2 review
10/10
Outstanding
Posted on Aug 8, 2025
Hotel was excellent and the service was good. However the breakfast spread was so limited with not much varieties. Was expecting some asian type flavours but ended up with only typically local Tamil Nadu food.
Had lunch at the hotel restaurant, but was disappointed as quite a number of the item in the menu was not available. Also had to wait longer for the food to arrive.
Apart for these two, all other services were good. Front desk staff were courteous and kind.
Response from Property: Dear Guest,Thank you for sharing your valuable feedback with us. We are delighted to know that you found our hotel excellent, appreciated our service, and experienced the warm hospitality of our courteous front desk team.At the same time, I am truly sorry to hear that our breakfast spread and restaurant dining experience did not meet your expectations. We regret the limited variety, lack of Asian flavors, unavailability of certain menu items, and the delay in service. Please be assured that your comments have been shared with our culinary and service teams so that we may address these areas immediately and provide a better dining experience in the future.We greatly appreciate your constructive feedback, as it helps us improve while continuing to deliver the level of service our guests deserve. We look forward to the opportunity of welcoming you back with an enhanced experience.Warm regards,General ManagerNovotel Chennai Chamiers Road
Guest User
Superior Room With 2 Single Beds
Stayed in Jan 2025
Booked for others
3 review
9.0/10
Great
Posted on Mar 27, 2025
My parent had a positive experience at Novotel Chennai. The service was excellent, and the hotel was comfortable. I would recommend it to other travelers.
Response from Property: Dear Sherlika,Thank you for sharing your kind words and for recommending us! We're truly glad to hear that your parents had a positive experience and found both our service and hotel comfort to their satisfaction.It means a lot to us that you'd recommend Novotel Chennai Chamiers Road to other travelers. We look forward to welcoming you and your family again in the future!Warm regards,The Team at Novotel Chennai Chamiers Road
Guest User
Superior King Room
Stayed in Nov 2025
Business traveller
11 review
10/10
Outstanding
Posted on Dec 5, 2025
Great experience, with good food in the buffet
Response from Property: Dear Guest,Greetings from Novotel Chennai Chamiers Road!Thank you for your wonderful feedback. We are delighted to learn that you had a great experience with us and enjoyed the buffet. Your appreciation means a lot to the team. We look forward to welcoming you back soon for another pleasant visit.Warm regards,Team Novotel Chennai Chamiers Road
Guest User
Superior King Room
Stayed in Jul 2025
Family
2 review
5.0/10
Posted on Aug 31, 2025
Old hotel ,not renewed and water pressure very low to bath
Response from Property: Dear Guest,Thank you for sharing your feedback regarding your stay at Novotel Chennai Chamiers Road. We sincerely regret that the water pressure in your bathroom did not meet your expectations. Please be assured that our engineering team has been informed and is reviewing this issue to ensure proper water flow for our guests.We also appreciate your observations regarding the property and will continue to evaluate areas for refurbishment and improvement to enhance the overall guest experience.We hope to have the opportunity to welcome you back in the future for a more comfortable stay.Warm regards,General ManagerNovotel Chennai Chamiers Road
soumya-7
Superior King Room
Stayed in Jan 2025
Family
2 review
10/10
Outstanding
Posted on Feb 23, 2025
I had a fantastic stay! The place was clean, comfortable, and exactly as described. The host was friendly, responsive, and made sure everything was perfect for my visit. The location was convenient, with easy access to nearby restaurants.Overall, it was a relaxing and enjoyable experience. I would definitely stay here again and highly recommend it to anyone looking for a great place to stay.
Response from Property: Dear Soumya,Thank you for your fantastic review! We're so pleased to hear that you had a relaxing and enjoyable stay with us. It's wonderful to know you found everything clean, comfortable, and just as described.We're especially happy that our team could make your visit seamless and welcoming, and that the location suited your needs with easy access to nearby restaurants. Your recommendation truly means a lot to us.We look forward to welcoming you back to Novotel Chennai Chamiers Road in the future!Warm regards,The Team at Novotel Chennai Chamiers Road