Bright Resort Reviews
Bright Resort
No.369 Gangkou Road, Chun'an, Hangzhou, ChinaView Hotel Details
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1 night
Bright Resort Guest Reviews
4.7/5
Outstanding
1656 review
Verified reviewsLocation4.7
Amenities4.6
Service4.6
Cleanliness4.7
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All Reviews(1656)
Positive reviews(1609)
Reviews with photos/video(728)
Delicious breakfast(197)
Perfect for kids(159)
Great swimming pool(120)
Secluded lake view(117)
Delicious buffet(56)
Has facilities for children(23)
Clean pool(13)
Negative reviews(47)
Guest User
Deluxe Lake-view Queen Room
Stayed in Dec 2023
Couples
12 review
Outstanding
Posted on Dec 29, 2023
Bright made sure we got a 5 star experience. Because we’re diamond members, they upgraded us to a villa suite. There are lots of photo spots, the hot springs were great, and breakfast was delicious. Big thanks to Yu Duoduo for providing excellent customer service.
Response from Property: Dear customers Hello! Thank you very much for your support to our hotel, we always believe that a good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!
Sean Patrick Murphy
Selected Courtyard Double Room
Stayed in Aug 2023
Couples
6 review
Outstanding
Posted on Aug 17, 2023
Excellent stay with great view of the lake. The resort also had electric bikes you could rent conveniently.
Response from Property: Distinguished Guests: Hello! Thank you very much for your stay and appreciation! I am glad to bring you a good time for your trip. Your appreciation is a great inspiration to the hotel and a driving force for our progress. We will continue to be enthusiastic and strive to make every guest feel at home. We look forward to your visit again! Welcome back to experience, I wish you a happy life!
MAUNESH JAGADISHKUMAR
Selected Courtyard Double Room
Stayed in Feb 2024
Family
1 review
Outstanding
Posted on Feb 6, 2024
Our Stay was fantastic. Very comfortable and convenient. We enjoyed throughly. With humble attitude and cooperative nature of our personal butler Ms. Xiao chen温柔大哥欧耶耶 we didn’t face any difficulty throughout the stay of 3 days. Thank you so much Ms. Xiao Chen. You were very thoughtful.
Response from Property: Dear guests hello, thank you for our recognition of the guests every trace of the needs of our sincere efforts to the direction. We must work harder to build a five-star standard, looking forward to the next trip, we can create more perfect service for you.
Sumin Park
Deluxe Lake-view Queen Room
Stayed in Jul 2023
Family
2 review
Posted on Jul 26, 2023
The location was not bad.
The view from our room was good!
Room was spacious and great but the floor had some hair and dust.
I loved the swimming pool! Many safeguards and the water was not cold. It opened till night which was great.
The service was great too.
Response from Property: Thanks for your suggests，We will try our best to improve the sanitation in our room，we glad to see you next time。
Soji
Deluxe Lake-view Queen Room
Stayed in Dec 2023
Couples
9 review
Outstanding
Posted on Jan 1, 2024
It's was a good place to be. Super quite, the view were breathll taking. Will love to go there again. Camp fire for the new year for all was great too. I love it.
小婉 (Xiaowan) was very helpful. She responded to every message promptly.
Response from Property: Dear guests hello, thank you for our recognition of the guests every trace of the needs of our sincere efforts to the direction. We must work harder to build a five-star standard, looking forward to the next trip, we can create more perfect service for you.
Francisco Vertedor
Stayed in Mar 2023
Family
29 review
Outstanding
Posted on Mar 13, 2023
We had an unforgettable experience at Bright Resort in Qindaohu. Everything was absolutely perfect. Spectacular views, amazing villa, delicious food and very kind staff. We enjoyed walking in the nature, the fresh air and the amazing views. We spotted big fish, eagles and aquatic birds. The breakfast and the food at the Chinese restaurant were delicious. Totally recommended for families, couples and singles.
6/8
Response from Property: Thanks for your high recommendation. We are very proud of your recognition of us. We're looking forward to see you again very soon in our BRIGHT Resort. Happy everyday and give our best wishes to you.
Guest User
Deluxe Lake-view Twin Room
Stayed in Jan 2023
Family
1 review
Outstanding
Posted on Jan 30, 2023
I loved my stay. The staff went out of their way to help me as I don’t speak Chinese. The general manager made sure we were happy and comfortable in every way. The hot springs were delightful. The Chinese restaurant was fabulous. The buffet had table settings for kids. Free parking. Animal friendly. I had a beautiful view. I will go again as soon as possible.
Response from Property: Thanks for your high recommendation. We are very proud of your recognition of us. We're looking forward to see you again very soon in our BRIGHT Resort. Happy Chinese new year and give our best wishes to you.
Guest User
Deluxe Lake-view Queen Room
Stayed in Jan 2023
Couples
1 review
Outstanding
Posted on Jan 24, 2023
Have a good rest in the Chinese New Year. The hotel has hot springs and beautiful scenery and nature. Staff were friendly and responsive. There are many kinds of breakfast, and foreigners can also enjoy delicious breakfast. If you want to rest from a big city, we recommend this place. Special thanks to Miss 王怡 for helping us solve all our questions at any time.
Response from Property: Thanks for your high recommendation. We are very proud of your recognition of us. We're looking forward to see you again very soon in our BRIGHT Resort. Happy Chinese new year and give our best wishes to you.
Glezh
Deluxe Lake-view Queen Room
Stayed in Jun 2023
Family
12 review
Outstanding
Posted on Jun 24, 2023
Excellent resort, perfect for families and have a lot of activites to do inside the hotel, I really like the hotel and facilities are super nice view
Response from Property: Thanks for your high recommendation. We are very proud of your recognition of us. We're looking forward to see you again very soon in our BRIGHT Resort. Happy everyday and give our best wishes to you.
Sunil Kumar
Deluxe Lake-view Queen Room
Stayed in Aug 2023
Family
4 review
Amazing
Posted on Oct 3, 2023
Very nice and well located to explore water activities
TylerJames
Selected Courtyard Double Room
Stayed in Jul 2022
Couples
33 review
Posted on Jul 19, 2022
The hotel is good, it's just confusing to find your room. The rooms are far away from the reception. The pool is good too
6/9
Response from Property: Dear guests! First of all, I'm deeply sorry for your poor check-in experience in our hotel ~ our hotel covers an area of more than 110000 square meters, so the guest room is a certain distance from the reception desk, but we have a shuttle bus that is convenient for you to travel at any time. Just dial 0 ~ of course, it may be that our hotel guidance is not thoughtful enough. We're very sorry here! At the same time, we also thank you for your praise and support of our hotel 🥰we are looking forward to your next visit~
Stephan D.
Stayed in Sep 2022
Couples
36 review
Amazing
Posted on Sep 15, 2022
Nice Hotel with many possibilities to spend your time. Friendly and helpful staff.
Kemal
Stayed in Jan 2022
Family
39 review
Outstanding
Posted on Jan 28, 2022
Perfect location for relaxing near the lake. Nice view from room. Pretty spacious interior. The walking paths are beautiful. The only downside was that you feel some bad smell from possibly the floor drains. Overall very good.
Response from Property: dear guests, thank you very much for your five-star praise! Thank you for your valuable comments on the shortcomings of the hotel, we will continue to work hard and look forward to coming again!
Nat Shanghai
Stayed in Jul 2021
Family
17 review
Outstanding
Posted on Jul 24, 2021
We have spent only one day ! But we come
Back …. Staff is very friendly and helpful (despite my Chinese is not good ) Xiaohua helped us a lot . Room are spacious and nice location … very kids friendly … with activities (painting , pottery .. kids club and fun club ) .
Response from Property: Dear Guests, Thank you for staying at the Bright Resort hotel. Your recognition and perfect experience of staying gives us great encouragement and joy. We sincerely look forward to your visit again!
JSK
Stayed in Jul 2021
Family
8 review
Outstanding
Posted on Aug 6, 2021
Very Nice hotel Very friendly staff and service One of the best Chinese owned Resorts I have stayed
Keep up the good service!!!
Response from Property: Dear guest, thank you for staying at Bright Resort Hotel, we are constantly trying to create a first-class holiday environment for you, but also want to give you meticulous service. Your high evaluation has given us a lot of encouragement, to find what you need is our constant pursuit. Looking forward to your visit again!
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