To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.7
Amenities4.6
Service4.7
Cleanliness4.7
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All reviews(1734)
Positive reviews(1688)
Reviews with photos/video(765)
Delicious breakfast(199)
Secluded lake view(159)
Perfect for kids(157)
Great swimming pool(156)
Delicious buffet(39)
Has play area for children(33)
Clean pool(17)
Negative reviews(46)
Guest User
Premium Deluxe Lake View Twin Room
Stayed in Oct 2024
Travel with friends
1 review
5.0/5
Outstanding
Posted on Nov 11, 2024
We had a great time in the bright resort for our weekend bike trip round Qiandao lake. The room was big, the view was very nice and having the hot springs after a long day on the bike was great. It was very clean and the breakfast was ok considering the overall price. Service was very good, we had some special requests because of our bikes and checkout-time which was super easy to align with the front desk. We directly got the contact of 温柔大哥欧耶耶 who was super nice, answered super fast and really gave us the feeling she want to make our stay special and welcoming. Thanks for a great weekend
Response from Property: 尊敬的賓客:您好!非常感謝您對我們的支持與信任,我們將繼續秉承用心做事、細心服務的服務理念,讓您在千島湖伯瑞特度假酒店的居停感受到家一般的温暖。期待您能再次光臨檢閲我們的進步,祝您開心每一天!
Guest User
Deluxe Lake-view Queen Room
Stayed in Nov 2023
Couples
17 review
5.0/5
Outstanding
Posted on Dec 29, 2023
Bright made sure we got a 5 star experience. Because we’re diamond members, they upgraded us to a villa suite. There are lots of photo spots, the hot springs were great, and breakfast was delicious. Big thanks to Yu Duoduo for providing excellent customer service.
Response from Property: Dear customers Hello! Thank you very much for your support to our hotel, we always believe that a good reputation must be recommended from the most sincere satisfaction of the guests, and we are also honored to provide you with the best service. We welcome you to choose our hotel again for business trip or travel! Sincerely look forward to your visit again!
Sean Patrick Murphy
Selected Courtyard Double Room
Stayed in Jul 2023
Couples
7 review
5.0/5
Outstanding
Posted on Aug 17, 2023
Excellent stay with great view of the lake. The resort also had electric bikes you could rent conveniently.
Response from Property: Distinguished Guests: Hello! Thank you very much for your stay and appreciation! I am glad to bring you a good time for your trip. Your appreciation is a great inspiration to the hotel and a driving force for our progress. We will continue to be enthusiastic and strive to make every guest feel at home. We look forward to your visit again! Welcome back to experience, I wish you a happy life!
MAUNESH JAGADISHKUMAR
Selected Courtyard Double Room
Stayed in Jan 2024
Family
1 review
5.0/5
Outstanding
Posted on Feb 6, 2024
Our Stay was fantastic. Very comfortable and convenient. We enjoyed throughly. With humble attitude and cooperative nature of our personal butler Ms. Xiao chen温柔大哥欧耶耶 we didn’t face any difficulty throughout the stay of 3 days. Thank you so much Ms. Xiao Chen. You were very thoughtful.
Response from Property: Dear guests hello, thank you for our recognition of the guests every trace of the needs of our sincere efforts to the direction. We must work harder to build a five-star standard, looking forward to the next trip, we can create more perfect service for you.
Sumin Park
Deluxe Lake-view Queen Room
Stayed in Jun 2023
Family
2 review
3.7/5
Posted on Jul 25, 2023
The location was not bad.
The view from our room was good!
Room was spacious and great but the floor had some hair and dust.
I loved the swimming pool! Many safeguards and the water was not cold. It opened till night which was great.
The service was great too.
Response from Property: Thanks for your suggests,We will try our best to improve the sanitation in our room,we glad to see you next time。
Soji
Deluxe Lake-view Queen Room
Stayed in Nov 2023
Couples
10 review
5.0/5
Outstanding
Posted on Jan 1, 2024
It's was a good place to be. Super quite, the view were breathll taking. Will love to go there again. Camp fire for the new year for all was great too. I love it.
小婉 (Xiaowan) was very helpful. She responded to every message promptly.
Response from Property: Dear guests hello, thank you for our recognition of the guests every trace of the needs of our sincere efforts to the direction. We must work harder to build a five-star standard, looking forward to the next trip, we can create more perfect service for you.
Francisco Vertedor
Stayed in Feb 2023
Family
36 review
5.0/5
Outstanding
Posted on Mar 13, 2023
We had an unforgettable experience at Bright Resort in Qindaohu. Everything was absolutely perfect. Spectacular views, amazing villa, delicious food and very kind staff. We enjoyed walking in the nature, the fresh air and the amazing views. We spotted big fish, eagles and aquatic birds. The breakfast and the food at the Chinese restaurant were delicious. Totally recommended for families, couples and singles.
6/8
Response from Property: Thanks for your high recommendation. We are very proud of your recognition of us. We're looking forward to see you again very soon in our BRIGHT Resort. Happy everyday and give our best wishes to you.
Guest User
Deluxe Lake-view Twin Room
Stayed in Dec 2022
Family
1 review
5.0/5
Outstanding
Posted on Jan 30, 2023
I loved my stay. The staff went out of their way to help me as I don’t speak Chinese. The general manager made sure we were happy and comfortable in every way. The hot springs were delightful. The Chinese restaurant was fabulous. The buffet had table settings for kids. Free parking. Animal friendly. I had a beautiful view. I will go again as soon as possible.
Response from Property: Thanks for your high recommendation. We are very proud of your recognition of us. We're looking forward to see you again very soon in our BRIGHT Resort. Happy Chinese new year and give our best wishes to you.
Guest User
Deluxe Lake-view Queen Room
Stayed in Dec 2022
Couples
1 review
5.0/5
Outstanding
Posted on Jan 24, 2023
Have a good rest in the Chinese New Year. The hotel has hot springs and beautiful scenery and nature. Staff were friendly and responsive. There are many kinds of breakfast, and foreigners can also enjoy delicious breakfast. If you want to rest from a big city, we recommend this place. Special thanks to Miss 王怡 for helping us solve all our questions at any time.
Response from Property: Thanks for your high recommendation. We are very proud of your recognition of us. We're looking forward to see you again very soon in our BRIGHT Resort. Happy Chinese new year and give our best wishes to you.
Glezh
Deluxe Lake-view Queen Room
Stayed in May 2023
Family
17 review
5.0/5
Outstanding
Posted on Jun 24, 2023
Excellent resort, perfect for families and have a lot of activites to do inside the hotel, I really like the hotel and facilities are super nice view
Response from Property: Thanks for your high recommendation. We are very proud of your recognition of us. We're looking forward to see you again very soon in our BRIGHT Resort. Happy everyday and give our best wishes to you.
Sunil Kumar
Deluxe Lake-view Queen Room
Stayed in Jul 2023
Family
4 review
4.7/5
Amazing
Posted on Oct 3, 2023
Very nice and well located to explore water activities
Response from Property: 感謝您將千島湖伯瑞特度假酒店作為您此次出行的下榻之所,並與我們一同分享您的入住體驗。對於此次入住給您帶來體驗上的欠佳,我們深感抱歉!我們將繼續努力,為您及更多客人提供更優質更個性化的服務。誠摯期待您和家人、朋友的再次到來
TylerJames
Selected Courtyard Double Room
Stayed in Jun 2022
Couples
25 review
3.7/5
Posted on Jul 19, 2022
The hotel is good, it's just confusing to find your room. The rooms are far away from the reception. The pool is good too
6/9
Response from Property: Dear guests! First of all, I'm deeply sorry for your poor check-in experience in our hotel ~ our hotel covers an area of more than 110000 square meters, so the guest room is a certain distance from the reception desk, but we have a shuttle bus that is convenient for you to travel at any time. Just dial 0 ~ of course, it may be that our hotel guidance is not thoughtful enough. We're very sorry here! At the same time, we also thank you for your praise and support of our hotel 🥰we are looking forward to your next visit~
Stephan D.
Stayed in Aug 2022
Couples
37 review
4.7/5
Amazing
Posted on Sep 15, 2022
Nice Hotel with many possibilities to spend your time. Friendly and helpful staff.
Response from Property: 尊敬的賓客,您好!感謝您對千島湖伯瑞特度假酒店的支持和厚愛,您的滿意是我們前進的動力,我們會繼續保持熱忱,服務好每一位賓客,期待您的再次光臨!
Kemal
Stayed in Dec 2021
Family
34 review
5.0/5
Outstanding
Posted on Jan 28, 2022
Perfect location for relaxing near the lake. Nice view from room. Pretty spacious interior. The walking paths are beautiful. The only downside was that you feel some bad smell from possibly the floor drains. Overall very good.
Response from Property: dear guests, thank you very much for your five-star praise! Thank you for your valuable comments on the shortcomings of the hotel, we will continue to work hard and look forward to coming again!
Guest User
Deluxe Panoramic Twin Room
Stayed in Dec 2024
Family
10 review
5.0/5
Outstanding
Posted on Jan 12, 2025
The hotel is right by the lake, with beautiful scenery. It has complete facilities and good service. This time I tried two room types: the hotel standard room and the resort villa, both of which were great. Especially the private butler Yu Duoduo, who responded to every request, and my family was very satisfied throughout the weekend.
Original TextTranslated by Google
Response from Property: 尊敬的賓客:您好!非常感謝您的入住與讚賞!很高興能為您的出遊帶來美好的時光。您的讚賞給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受,熱切期待您的再次光臨!歡迎您再回來體驗,祝生活愉快!