Holiday Inn Express Hotel & Suites Chester, an IHG Hotel

Great price and locations, close by premium outlet, and only 1 hr away from the city!

Small room

Personally, this was my first time going to this hotel. My family, on the other hand, has been to this establishment on multiple occasions. It was renovated and has a new modern look to it. The room was clean and tidy. They did cement over the hot tub, which was something that my family sold me on and needless to say I was looking forward to. It made me sad that there was no hot tub, and the only thing available was the pool, which was in a temperature control room, but the pool was cold. It would have been great if it had been heated. Now they offer breakfast in the morning with your stay. I enjoyed the printed pancake machine and the sausage, but the eggs were horrible. They are and taste like powdered eggs and had that water down taste to it even with you adding salt to it for taste, and it didn't help much at all. The cinnamon roll was pretty good with some coffee. They also had cereal, yogurt, and fruits. So overall, the stay was pretty good. The breakfast is not all that great, but at least it's a full breakfast and not a continental breakfast, so there is that. The room, like I said, was clean and tidy.

locate in a quiet area but close to a hwy exit. 15 mins drive to Woodbury Common Outlet. There is a CVS, gas station and some food options available. Taco Bell / Burger King next door.

we loved everything about this hotel. Staff was amazing and the amenities were great. The free parking is also rare, so that was greatly appreciated. Will definitely be back

Swimming pool water was not clear. Temp was cold. Area was poorly lit. It was obvious however how dark the water was when the lights did finally come on. Hotel was not the cleanest. Close to castle fun. Staff was uninviting with the acception of a breakfast staff member who donated a great personality. She was helpful and kind. Breakfast food was good. Many options. Area is also loud with traffic.

Front staff very professional and knowledgeable. Very welcoming. Accommodated our request for 2 rooms next to each other even though we checked in later in evening.