voco Chiayi

Family gathering Facilities: New Hygiene: Good Environment: Good Service: Good Excellent hotel location The breakfast options are not as many as expected However, all items are of a certain quality and taste delicious. The local specialty cold noodles and pork rice are both cooked to a certain standard. In addition, the parking space is reasonable and of normal size, not as small as the online reviews say. The service staff was friendly and took the initiative to extend the check-out time by one hour for IHG members.

The reputation of InterContinental, the quality of Fullon? Don't expect too much in this area. Let me start by saying that this experience was not a good one. The floor carpet is thin and the color looks dirty. Interior of the Room We booked a deluxe double room, but when we entered the room, it was not as spacious as the hotel described. The rooms shown by the hotel had carpets, but the room I got did not. The bathroom has double basins, separated wet and dry areas, and the shower and toilet are each set up in independent spaces. There are traces of unclear cleaning on the floor of the toilet area, and there is a hairpin and hair left on the ground by the previous owner. What is worth praising in the bathroom space is that the water pressure is strong and hot enough. The floor material does not give off a high-quality feel, and the silicone used in the seams between the washbasin and the wall shows how sloppy the construction was. The TV is an LG smart TV, which is easy to operate, has a wide range of channels and can watch YouTube. There is a common problem in many hotels to save costs. The walls of the partitions adjacent to the next door are always light, which makes it easy to hear the movements of the next door, and the sound of the elevator can also be heard on the other side adjacent to the elevator. The bed is big and not too soft, the pillows are on the soft side, but you can request different types of pillows from the hotel. Snacks in the minibar and drinks in the refrigerator are free to use. It is now generally advocated that disposable amenities should not be provided proactively, but Voco's practice is that even if customers actively request, the hotel will not provide them passively, but customers must pay for them. This practice is "not providing" rather than "not actively providing". This is the first time I have encountered a hotel doing this. I find it outrageous. For a room rate of NT$8,300 a night, they are reluctant to provide a toothbrush. At the check-in counter, I can see customers rushing to buy toothbrushes. It is really funny. "breakfast" The breakfast is just average, mediocre. The best dish is Chiayi chicken rice, which is really delicious. However, the HEINZ ketchup provided on the table was actually expired, which was really unacceptable. Because I found it difficult to squeeze out when I wanted to use it, and the color of the squeezed liquid was very dark and looked spoiled, I turned it over to check the expiration date, and it was already 2 weeks out of date. I hope the kitchen staff will have a better understanding of food hygiene and safety. That's about it. This is a disappointing stay. In fact, the quality of the stay is just that of an ordinary business hotel, but it costs 8,000 yuan, and no toothbrush is provided. I have stayed in other hotels in the InterContinental Group system and there have never been such disappointing things that ruin the experience. I hope the hotel can strengthen cleaning and food hygiene maintenance, because it is really not worth the price and I will not come again.

The children's play area is a happy paradise for children There are trampolines, rock climbing, ball pools, slides, game kitchens, and carousels. Enter through the room card sensor. Remember to wear socks when entering and put the water on the shoe cabinet!

Although the price is a bit high in Chiayi, the breakfast is very satisfying, including chicken rice and cold noodles. The room decoration is very comfortable, and the bathroom is more like a hotel design.

The accommodation environment is good and clean. It takes more than an hour to order a simple sandwich in the lobby. It is not proactive enough to handle the demand. However, the service attitude is good. The service staff feels quite jerky and may need more training. The overall design of the room is simple and literary style, which is not bad for a new business. However, the price of the room is not affordable enough, which may be related to the activities that day.