Hotels Near Rhine Hall Distillery in Chicago

We got lucky and got an okay room with no significant health violations. The facilities are very dated but we expected that by reading the reviews. One alarming factor was that the locks did not work at all. The check-in was okay, but the receptionist was not very communicative.

I visited the Warwick Allerton with a group of friends over a three night stay. The hotel is older, in the midst of a remodel. Our room was fine, appeared to be remodeled. It was clean, comfortable bed and furniture. Housekeeping had to be scheduled and we ran out of toilet paper before the scheduled service. Additionally our wifi was continually disconnecting. Alicia from the front desk offered to come up to our room, reset our wifi and delivered 2 rolls of toilet paper. She arrived within minutes of me talking to her. She was friendly and very helpful. The hotel charges a $15.00 daily service fee. The restaurant was closed for remodeling and there was no food on the premises. There may have been a gym, which we did not use. I fail to see the benefits of the facility fee and would rather just have the room charge be higher if the hotel needs to make a higher profit on the rooms. The hotel is in a good location for shopping and restaurants. The valet service was also efficient.

Checking in at the Congress Plaza was so straight forward. I was upgraded without asking to a King size bed with a lake view. The room was perfect. Fridge, safe, TV , Coffee and water.

The Chicago Hotel Collection Magnificent Mile The cleaning rules and service is by far the worst hotel I’ve ever stayed in my life. You have to request room service I requested room service a day before as the policy says and they still don’t clean the room towels were not switched out the garbage was not disposed of. I complained for a second time at the front desk with the two young ladies and now she wants to argue with me. Then the argument turned into negotiations on what gets cleaned and what does not. She says “we can replace the towels and remove the trash but we can’t make up the bed” (SMDH) I can’t make this Chit up I think it’s horrible that I have to negotiate with the front desk about getting my room cleaned, hotels are supposed to clean the room regardless whether you ask for them or not that’s common courtesy but this place does not. It became a negotiation tactic this should not even be a conversation as hotels are supposed to clean your room daily. The Wifi is shotty at best. Logging on to Wi-Fi seems to be a very difficult challenge as once you connect to the Wi-Fi in your settings then you have to go to your web browser and log in a code and that doesn’t happen. Finally, after about 10 attempts the web login page pulled up. Their Wi-Fi system does not allow your connected device to stay on you have to re-login every time you shut down your device therefore you have the same problem all over again also I found it harder to connect at late night hours as opposed to the morning and I’m not sure if they’re cutting off the Wi-Fi the other problem that I had was it would connect to one device and not the other. I can’t recommend this place at all if you’re looking for good service the hotel room is nice but that’s where it ends. This hotel lacks good service or good customer service at the front desk, they just keep repeating “sir it's policy” to do this, certain policy to do that and if that’s their policy with Customer service and how they handle a problem or three customers it’s not a hotel I suggest anyone going to, especially for the high dollar amount per night I do not recommend this hotel at all.

Historical hotel in a good area of Chicago. Check in staff is very helpful and pleasant. Good gym and big pool to exercise and many restaurants and pubs around which are very convenient

This hotel is good in all aspects, the front desk service is good, we have a few friends staying together, it feels like this, the room and other facilities are OK, it is very convenient to drive from the airport and follow the navigation.

I booked a room at this hotel because of the positive reviews and I was not disappointed. The rate I got was pretty good. If you book online via the hotel's website, you can save some money. I actually called and talked to someone at the hotel because on one day, we had 2 people staying and on another day, we had 3 people staying (because my husband was flying in to join us later) and the rates were different depending on the number of people staying. This is standard procedure in some European countries, so I wasn't completely shocked. The room we had was small, but clean. Because of COVID, we were told there wouldn't be any housekeeping and if we needed anything (like towels), we could come to the front desk. We didn't have a great view, like one of the other reviews we had read, but I did like the location. The hotel is located on the edge of Chinatown, so there are many restaurants within a 5-10 minute walk. There is also a metro station that is about a 5 minute walk from the hotel, in the Chinatown parking lot. In fact, we parked our car there for 2 nights. I was a little worried about somebody breaking into it, as it is a surface lot, but no such thing happened. In fact, there are lots of cars parked in the lot at any one time. I would definitely stay at this hotel again. I LOVE the location!

The hotel is relatively clean, in a large hotel park, ten minutes from the airport. The only downside is the matching, no supermarket, restaurant. The water in the room is charged, 3 knives a bottle.

Kudos to the team at the Hilton Oak Brook Hills. Friendly, accommodating and eager to please, they take a premiere property and make it comfortable and accessible. My partners and my team have stayed many a night there - and will be back for more! A suburban Chicago jewel!