We had a lovely time! Went to the Cubs game and this was a great place to stay within walking distance to Wrigley. We were able to check in early and the parking situation was great as well. It was a little pricey but for the location and special occasion, we decided to splurge. This is an older building but we found it nice. I know some people complain about the wallpaper, carpeting ect but this is not a chain and it is exactly what we expected. We will stay here again next time we go to Wrigley.
Hotel near Chicago Loop,Chicago4.9% of visitors choose this area
CCherryQ2023.08.17
Had a pleasant stay at this hotel. Staff are polite, helpful & professional. Great location. Walking distance to millennium park, the riverwalk, tour deck of the riverboat ride, food & convenient store. Even the train station nearby brought us directly to Ohare Airport, ticket only $3. Will surely stay here in the future.
Excellent
113 reviews
4.3/5
Price from
£84
per night
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Hotel near River North,Chicago5.3% of visitors choose this area
XXINGYUE2021.01.07
It's very clean and the service is good. It's right in the city center. It's convenient. It's suitable for friends who like to go to scenic spots. But if you drive there, the parking fee is a bit expensive! !
Hotel near Chicago Loop,Chicago4.9% of visitors choose this area
LLaw伦斯_z2019.11.04
The rooms are medium in size and located in the city center. The surrounding facilities are complete, there are shopping malls and a lot of restaurants. For downtown hotels, the price / performance ratio is very good! Hilton's Samsung Hotel, but this brand can meet the four-star standard in China. I personally like this brand and recommend it!
Hotel near Streeterville,Chicago1.2% of visitors choose this area
GGuest User2023.03.25
Very nice city center for this. There is the largest food supermarket in the United States across the road. Front desk service is very good and satisfactory. Especially a Vietnamese boy. There are also two heart-warming free drinks before 8 o'clock every night. Very large, self-contained suite. Will come to live next time.
Hotel near Chicago Loop,Chicago4.9% of visitors choose this area
GGuest User2024.02.22
The hotel is in a great location, just on Michigan Road. The scenery is outstanding, and the lake view is great when the weather is good. Shopping is so convenient, you can walk directly to the water tower, where various stores meet your shopping needs.
Hotel near River North,Chicago5.3% of visitors choose this area
ZZhanna892024.05.14
We spent 4 days in this hotel.
Nice comfortable room
We checked in earlier, thank you very much for that,
Breakfast is typical for America, I read in other reviews that there was a long wait for food, but we didn’t experience this.
Of the minuses - during the 4 days of our stay there was no cleaning even once, although it seems like it should be every day.
Overall, I recommend the hotel!
Hotel near Streeterville,Chicago1.2% of visitors choose this area
兔兔叽叽吃糯米2022.11.14
The service attitude at the front desk was extremely poor. We had confirmed a day in advance that we could check in a little earlier, but when we arrived, we were made to wait in the lobby for more than an hour. After checking out, I called and complained, and the result was nothing. I always chose the Peninsula when I came to Chicago, and there is a high probability that I will not choose this hotel again in the future.
Outstanding
110 reviews
4.8/5
Price from
£367
per night
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Latest Reviews for Chicago hotels
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
4.5/5
Excellent
GGuest UserWe stayed here on a 2 day vacation after getting married (not the honeymoon). We were on the 7th floor so we thought it would be rather quiet, or, at least, not too much ambient noise from outside. We were wrong. We heard cars, sirens and utility trucks like they were right outside our window. We heard the elevator ding every time someone called for one. The walls (exterior and interior) must be very thin compared to every other hotel we've been to.
We ordered Chinese from a nearby restaurant and it was very good, but we had way more than we could finish. Opened up the fridge and it was turned off! We turned it on high and it never got very cold. We probably should have called the front desk, but instead we told them on the way out.
The ice machine was broken on our floor and the vending machine would not take credit cards. The rooms are dated. The bathroom lights are very bright and only one switch for all of them. When going to the bathroom in the middle of the night you are blinded. This is ridiculous. There should be a way of illuminating in at least 2 stages or at least don't install concert lighting.
The staff were not friendly nor inviting. The pillows and sheets were nice, but the bet was very uncomfortable.
All in all I would never stay here again and wish I had seen a review like this when I researched area hotels.
Hotel near Chicago 2.1% of visitors choose this area
Price per night from:£97
4.5/5
Excellent
GGuest UserThe hotel has a good location, just beside Michigan Avenue, and convenient to all major attractions in Chicago. The hotel environment is also very good. It is quiet and clean. The space is large enough. There is sufficient hot water supply, but there is no hot water to drink. We brought our own heat The most distinctive feature of the kettle for boiling water is the hotel’s robots, which can deliver water and daily necessities, which are available on demand, great! We did not have breakfast at the hotel, but there are many restaurants around, which are very convenient. The waiters in the hotel are very good and the service is very warm and thoughtful. Our trip felt very good, the price was affordable and the process was comfortable!
Hotel near Streeterville, Chicago 1.2% of visitors choose this area
Price per night from:£162
4.4/5
Excellent
GGuest UserThe hotel has a great location near many attractions, making it convenient for sightseeing. The environment is clean, peaceful, and well-maintained. The staff is friendly, and the facilities are modern and comfortable. I highly recommend it for couples looking for a relaxing stay.
Hotel near River North, Chicago 5.3% of visitors choose this area
Price per night from:£75
4.4/5
Excellent
SsknoseyThe free breakfast is not a full buffet but a choice of egg and then usually fried potato and beefburger patty or slices of sausage. the rest was tiny yoghurt and bread for toast, or make your own waffles. there is tea coffee and hot chocolate. There was cereal and porridge but sometimes it is made so thin that its not worth eating.
There is no tea in the room, just coffee. The machine had a disposable tray but they ran out so I used the same one for 9 days for tea and coffee (i got teabags from the breakfast room). Housekeeping never supplied what you asked for first time, or even second. If you want something and ask at 2pm, you will get it if you chase a couple of times afterwards by 9-10pm.
There was also alot of messing about with respect to check out time. I am a member of the loyalty programme which is meant to give you an automatic late checkout. The manager gave it to me but then when I went back to ask about extending it further for a fee, it was clear the other guy behind the counter was on a power trip and the day before started saying I shouldnt have got it and as it was the manager, he wouldnt withdraw it but he could and I should only get an hour and be charged $25/hr after that etc. He was just a mean spiteful man who saw an opportunity to cause worry and distress and he did it. I had luggage to store and it was a late flight so I had to know whether to pack to store it to check out at midday, or 1 or 2 or 3 or 4 (they were messing me about with all times) but this is why I gave a 1 star for service. It is not at all professional but childish and spiteful. I had arranged the extended checkout days before and the day before they were messing me about when I had to pack and had a schedule of things to do? The worst service in any hotel I have ever been in. Hilton is no longer a 5 star experience it seems. 1 star for service.
NNicole Plantenis1. Didn’t asked for accesible room, but that’s what I got.
2. AC/heating system had a weird noise all night, you can’t turn it on because literally you won’t sleep.
3. Shower had someone’s else hairs in the shower wall, gross.
- Hotel Manager: if you do not trust the team and their responsibilities, then you will have to do the rounds yourself to ensure your hotel is operating properly in all aspects.
- Housekeeping manager: If you do not trust your people, you will have to do the rounds yourself.
-If you still do your rounds but you don’t inspect the rooms properly, then you shouldn’t be in that position.
Room fridge isn’t working in the rooms (front desk mentioned) so they ask you if you need one to ask front desk but they are charging for it, so who’s fault is it? client or hotel? don’t charge for something you need to repair REGARDLESS. Make no sense for customer service.
Also, if you guys are having a group of “young teen/just turn 21” people, why would you put someone on the accesible room by their room? If someone requires an accesible room, in this case I didn’t required one, got assigned one, but imagine an elder person by their room. These “kids” were loud as heck until 4AM, fighting, arguing, drunk, crying, overall it was a nightmare.
Normally I have a good experience with Sheratons, but this one is overrated.
I chose this hotel because last minute the company I work for had a meeting suggesting to find different hotels that may give us a group rate for the upcoming visits we will have to do in Chicago, but there’s no way I will suggest my coworkers to stay at this hotel with a first time bad experience.
Not sure if I would give it a second try. Can’t risk it.
Hotel near Streeterville, Chicago 1.2% of visitors choose this area
Price per night from:£208
4.3/5
Excellent
TTamariI was in this hotel for a conference so my need is quite minimal. Generally speaking the hotel is in a great location that is easily accessible. The room itself is fairly simple , I think for this price though the service should be a little better. My room has couple of occasion that the tea and coffee wasn’t top up after cleaning and soap as well. The bathtub is a bit stained but it is cleaned. Wifi - there were multiple times that it was a bit slow .
If I have to rank based on the price as well I would say above average
Hotel near Streeterville, Chicago 1.2% of visitors choose this area
Price per night from:£197
4.2/5
Very Good
CChung hoThis is a historical hotel in Chicago, love it very much. I love their restaurant & bar, good atmosphere and serve with good foods (see my pictures).
I will definitely choose this hotel again by the next time to Chicago
Hotel near Chicago Loop, Chicago 4.9% of visitors choose this area
Price per night from:£139
4.2/5
Very Good
AAnonymous UserThe room is clean. The environment is good. The accommodation is OK. The service is OK. It is cheap for business trips near Chicago. It is four subway stations away from the Convention Center. It is quite convenient. It is highly recommended.
Hotel near Chicago Loop, Chicago 4.9% of visitors choose this area
Price per night from:£67
4.0/5
Very Good
GGuest UserThere is a bus to the airport. The service is good. I checked in early. Later, the plane arrived at 6:00, and the front desk delayed check-out until 3:00. The service is heart-warming, and it is also a good choice for airport transit
Hotel near Chicago 2.1% of visitors choose this area
Price per night from:£101
3.9/5
GGuest UserChecking in at the
Congress Plaza was so straight forward. I was upgraded without asking to a King size bed with a lake view. The room was perfect. Fridge, safe, TV , Coffee and water.
Hotel near Chicago Loop, Chicago 4.9% of visitors choose this area
Price per night from:£136
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For hotels in Chicago, the average price on weekdays is £269, the average price on weekends (Friday–Saturday) is £304.