Xiaochousansui
February 26, 2024
There is a construction right next to the hotel, and it was noisy with the windows closed early in the morning.
The hotel front desk was also very professional. I understand that they asked me to pay a deposit when I checked in. When I checked out, I told the front desk that I needed a parking coupon. From the beginning to the end, I was not told that I had to go to the front desk to refund it. There was no reminder when I checked in. As a result, I called a day later and they directly said that they had refunded it to us. I was speechless. Later, they said they would check again and said that they refunded it to my companion. In the end, they checked the deposit refund for three hours, and they also asked me to check the surveillance to confirm whether it was refunded to me. Later, they also took a screenshot of the surveillance to confirm whether it was me. This was the first time I encountered this. Anyway, it was very professional and surprising. Are the refund records simply not checked? Is the current big data still so backward?
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