Rezen Dong Hotel (Chongqing Guanyinqiao)

Rezen Dong Hotel (Chongqing Guanyinqiao) Reviews

Rezen Dong Hotel (Chongqing Guanyinqiao)

Floor LG, Nongken Building, No.2 Huatang Road, Jiangbei District, Chongqing, ChinaView Hotel Details
Rezen Dong Hotel (Chongqing Guanyinqiao)
Rezen Dong Hotel (Chongqing Guanyinqiao)Rezen Dong Hotel (Chongqing Guanyinqiao)Rezen Dong Hotel (Chongqing Guanyinqiao)
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Guest Reviews of Rezen Dong Hotel (Chongqing Guanyinqiao)

9.5/10
Outstanding
4601 review
Verified reviews
Location9.4
Amenities9.3
Service9.6
Cleanliness9.5
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All reviews(4601)
Positive reviews(4538)
Reviews with photos/video(2916)
Friendly front desk staff(561)
Classy environment(460)
Delicious breakfast(355)
Close to metro(140)
Perfect for business trips(114)
Easy to call taxis(43)
Lift was OK(38)
Negative reviews(63)
Yizhihenanjing!!
Executive Room (2 Beds)
Stayed in Jun 2025
Business traveller
2 review
10/10
Outstanding
Posted on Aug 1, 2025
During my trip to Chongqing, I opted for the Lichongdonggu Hotel. I was pleasantly surprised upon arriving at the lobby, which offered complimentary sour plum juice. Access to the floors via elevator requires a room key card, providing excellent security. The location is also fantastic and easy to find, with taxis readily available right outside. I would definitely choose this hotel again on my next visit to Chongqing.
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6/19
Response from Property: ❤【Complimentary Laundry Service】Dear Guest, Thank you so much for your positive review! We are delighted and satisfied to hear that you are satisfied with our service. This is something we constantly strive for and the greatest affirmation of our work. We will continue to maintain and improve our service quality to ensure that every guest enjoys an exceptional stay. Thank you again for your support and trust, and we look forward to providing you with even better service in the future!
_WeChat269637****
Standard Double Room
Stayed in Aug 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Sep 18, 2025
The hotel facilities are comprehensive, and the hygiene is impeccable. The breakfast selection is extensive, featuring fruits, bread, local noodles, stir-fried dishes, healthy grains, coffee, juice, and more, catering to diverse tastes and ensuring everyone can eat their fill. The surrounding area boasts convenient transportation, and the front desk staff were exceptionally friendly and helpful. I will definitely choose to stay here again next time I'm in the Guanyinqiao area.
Original textTranslated by Google
Response from Property: ❤【500m walk to Guanyinqiao】Dear Guest, Thank you so much for your positive feedback on our service! Your satisfaction is our greatest pursuit and motivation. We are committed to providing our guests with high-quality service and a comfortable accommodation environment, and we are honored to receive your affirmation. We will continue to work hard to improve our service quality and create a better accommodation experience for you and all our guests. Thank you again for your support and trust, and we look forward to serving you again in the future!
M259911****
Standard Double Room
Stayed in Aug 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Sep 13, 2025
I arrived quite early due to my train schedule and had a short wait. The front desk staff were incredibly helpful and friendly. The hotel's design is very pleasant, and it's well-equipped with amenities. The spacious lobby and thoughtful service made for a quick and efficient check-in. The Wi-Fi was strong, and the bed was very large. The bathroom had a separate wet and dry area, making for a very comfortable shower. Parking was convenient with a very large lot, and the hotel itself was easy to locate. There's also a food street nearby, though it's about a 5-minute walk. The hotel breakfast even offered authentic Chongqing noodles, which were delicious and definitely worth trying. The self-service laundry facilities and dryers were very convenient – a huge plus! Highly recommended!
Original textTranslated by Google
Response from Property: ❤【行李箱免費擦拭】尊敬的賓客,您好!非常感謝您的滿意評價!您的滿意是我們最大的追求和動力。我們一直致力於為賓客提供優質的服務和舒適的住宿環境,能夠得到您的認可和好評,我們感到無比榮幸和欣慰。我們會繼續努力,不斷提升服務質量,為您和所有賓客創造更加美好的住宿體驗。再次感謝您的支持與信任,期待未來還能繼續為您服務!
Zhenzheny123456
Business Twin Room
Stayed in Aug 2025
Travelling with friends
2 review
10/10
Outstanding
Posted on Sep 18, 2025
The room was good, the location was convenient, and the place was very clean, making it easy to get around. **Amenities:** The facilities were comprehensive, and having a refrigerator was particularly useful for our summer trip. **Cleanliness:** The cleanliness was outstanding. I'd especially like to commend the housekeeping staff; they were incredibly diligent. One day, I left in a hurry, and upon my return, I was so touched to find they had neatly folded my clothes and tidied up my belongings. Thank you! **Service:** The front desk staff provided excellent and thoughtful service. They always proactively greeted guests, which was a lovely detail.
Original textTranslated by Google
Response from Property: ❤【Free Luggage Storage for Hassle-Free Service】Dear Guest, Thank you so much for your recognition and positive feedback! We are committed to providing our guests with attentive, professional, and thoughtful service, ensuring that every guest feels at home during their stay. Your satisfaction is our greatest pursuit and motivation. We will continue to uphold the principle of "Guests First, Service Foremost," constantly improving our service quality to provide you and all our guests with an even better service experience. Thank you again for your affirmation and support. We look forward to your next visit and will continue to strive to provide you with even more attentive and satisfactory service!
Anonymous User
Business Double Bed Room With Zero Pressure Mattress, Executive Hair Dryer, Mini Fridge, And Rainfall Shower
Stayed in Aug 2025
Business traveller
18 review
10/10
Outstanding
Posted on Sep 10, 2025
My first time in Chongqing, and upon entering the hotel, I was immediately impressed by the grand and spacious lobby. After enjoying some delicious hotpot and taking a stroll in the evening, I returned to my room. I was pleasantly surprised to find that the housekeeping staff had thoughtfully provided turndown service. It's a special touch I haven't experienced since staying in luxury hotels many years ago, and it really elevated my overall stay. I truly appreciate the staff's meticulous service. I will definitely be staying here again on my next visit to Chongqing! I wholeheartedly recommend this hotel!
Original textTranslated by Google
Response from Property: ❤【Free Luggage Storage】Dear guest, hello! Thank you very much for your recognition and positive comments on our service! We are committed to providing attentive, professional, and thoughtful service to ensure that every guest feels the warmth and care of home during their stay. Your satisfaction is our greatest pursuit and motivation. We will continue to uphold the principle of "Guests First, Service First" and continuously improve our service quality to provide you and all guests with a better service experience. Thank you again for your recognition and support. We look forward to your next visit. We will continue to work hard to provide you with even more attentive and satisfactory service!
M51365****
Deluxe Double Bed Room With Zero Pressure Mattress, Executive Hair Dryer, Mini Fridge, Xiaomi Scale, And Rainfall Shower
Stayed in Aug 2025
Business traveller
79 review
10/10
Outstanding
Posted on Sep 6, 2025
My friends and I booked two rooms, and the thoughtful front desk staff arranged for them to be on the same floor. We also received complimentary snacks and drinks in the evening. The rooms themselves were spotless and well-equipped. The service was excellent, with staff being very prompt in fulfilling any requests. The hotel's location is also excellent, very close to Guanyin Bridge. Taxis are readily available right outside the entrance, making it super convenient for getting around. Overall, we had a fantastic stay!
Original textTranslated by Google
Response from Property: ❤【免費行李寄存無憂】尊敬的賓客,您好!非常感謝您對我們服務的認可和好評!我們一直致力於為賓客提供貼心、專業、周到的服務,讓每一位賓客在入住期間都能感受到家的温暖和關懷。您的滿意是我們最大的追求和動力,我們會繼續秉持“賓客至上,服務第一”的宗旨,不斷提升服務質量,為您和所有賓客提供更加優質的服務體驗。再次感謝您的肯定與支持,期待您下次光臨,我們會繼續努力,讓您感受到更加貼心和滿意的服務!
M343583****
Standard Double Room
Stayed in Jul 2025
Family
1 review
10/10
Outstanding
Posted on Aug 31, 2025
The location is absolutely fantastic! The subway station is right downstairs, just a 5-minute walk away. Shopping malls and food streets are also only 10 minutes from the hotel, making it incredibly convenient for transportation and dining. While the room isn't huge, it's cozily furnished and well-equipped. The refrigerator, scale, air conditioning, hot water, and WiFi were all reliably stable. The lady at the front desk is a local and enthusiastically recommended popular nearby attractions. This truly made the overall experience exceptional!
Original textTranslated by Google
Response from Property: ❤【步行500M直達觀音橋】尊敬的賓客,您好!非常感謝您對我們服務的滿意評價!您的滿意是我們最大的追求和動力。我們一直致力於為賓客提供優質的服務和舒適的住宿環境,得到您的肯定讓我們倍感榮幸。我們會繼續努力,不斷提升服務質量,為您和所有賓客創造更加美好的住宿體驗。再次感謝您的支持和信任,期待未來還有機會為您服務!
Henizhu
Business Double Bed Room With Zero Pressure Mattress, Executive Hair Dryer, Mini Fridge, And Rainfall Shower
Stayed in Jul 2025
Other
3 review
10/10
Outstanding
Posted on Aug 28, 2025
I booked the room for three nights but ended up staying for two. Overall, my experience was pretty good. The hotel's location was easy to find, situated right off the main road, and check-in was straightforward upon arrival. The lobby offered comfortable sofas, perfect for a quick rest. The check-in process itself was smooth. My room was equipped with a mini-fridge, which was handy for keeping drinks and water cool. It was also a thoughtful touch that ice was available in the lobby. The staff provided exceptionally attentive and thoughtful service. Finally, the bathroom's wet/dry separation was very convenient.
Original textTranslated by Google
Response from Property: ❤【步行500M直達觀音橋】尊敬的賓客,您好!非常感謝您的讚揚!我們非常高興聽到您對我們的設施給予瞭如此高的評價。我們始終關注並投資於設施的更新與維護,以確保賓客能夠享受到現代、便捷且舒適的住宿體驗。您的肯定不僅是對我們工作的認可,更是激勵我們不斷進步和提升的動力。我們將繼續努力,不斷優化設施,以滿足您和所有賓客的需求。再次感謝您的支持與肯定,期待在未來繼續為您提供優質的服務與設施!
M397061****
Business Twin Room
Stayed in Jul 2025
Travelling with friends
2 review
9.5/10
Amazing
Posted on Aug 27, 2025
The room was quite spacious, and the service was acceptable. Cleanliness-wise, it was generally clean and met the standards expected for the price. The bathroom and bed were quite clean. However, the floor right by the entrance felt a bit sticky underfoot; it didn't seem like a spilled drink, but rather that the cleaning equipment might need replacing. I also noticed uncleaned bloodstains on the window frame. Despite these specific issues, I would still consider the overall cleanliness to be satisfactory. The card-controlled elevators provided a good sense of security.
Original textTranslated by Google
Response from Property: ❤【行李箱免費擦拭】尊敬的賓客,您好!非常感謝您的評價!我們一直致力於為賓客提供優質的服務和舒適的住宿環境。同時對您提到的問題深表歉意,我們也對房間地板進行了測試,由於小谷家的拖鞋選購的是防滑拖鞋,可能是材質問題即使在完全清潔的情況下也會有黏腳的感覺,小谷這邊也會和供應商進行溝通,看是否能夠更換種類。另外針對您提到的“窗框上有血漬沒擦乾淨”問題,已立即安排客房部複查清潔流程,將加強衞生死角的清潔及檢查,確保客房衞生達標。期待您的再次入住,我們將以更細緻的服務彌補此次不足,祝您生活愉快!
Hangpaisheyingjiafly chen
Standard Double Room
Stayed in Jul 2025
Business traveller
10 review
10/10
Outstanding
Posted on Aug 24, 2025
The room was excellent, and transportation access was very convenient. The breakfast spread was also generous. Upon checking into our room on the 12th floor, we were even given complimentary snacks and mung bean soup. What truly impressed me was that the power card was already inserted, and the air conditioning was running when we first entered the room. This was incredibly thoughtful, especially given how sweltering hot Chongqing has been lately. The staff were also very warm and enthusiastic.
Original textTranslated by Google
Response from Property: ❤【左轉50M即可乘坐公交】尊敬的賓客,您好!非常感謝您對我們地理位置及交通便利性的認可!小谷家位於重慶市江北區華新街華唐路2號,確實擁有非常便捷的交通條件。距離觀音橋步行街僅800米的直線距離,步行僅需8-10分鐘即可到達,這為您的購物、休閑和娛樂提供了極大的便利。同時,距離解放碑步行街也僅有7公里左右,打車僅需15分鐘左右,讓您輕鬆暢遊城市的各個繁華地帶。我們深知便捷的交通是賓客選擇住宿的重要因素之一,因此我們將繼續優化周邊環境,提升交通便利性,為您的出行提供更多便利。再次感謝您的肯定與支持,期待未來能繼續為您提供優質的服務與體驗!
try to do sth
Business Twin Room
Stayed in Jul 2025
Family
13 review
10/10
Outstanding
Posted on Aug 23, 2025
This hotel absolutely deserves a five-star rating! The location is excellent, right near Guanyin Bridge, and you can feel the meticulous attention to detail from check-in all the way through to check-out. The lobby offers complimentary sour plum juice and tea. A special thanks to the lovely ladies and gentlemen at the front desk; they proactively helped me with my luggage and even recommended some less-known local spots. I will definitely choose this hotel again on my next trip to Chongqing!
Original textTranslated by Google
Response from Property: ❤【Free Laundry】Dear guest, hello! Thank you very much for your satisfactory review! We are very happy and satisfied to hear that you are satisfied with our service. This is the goal we always strive for and the greatest affirmation of our work. We will continue to maintain and improve our service quality to ensure that every guest enjoys an excellent accommodation experience. Thank you again for your support and trust, and we look forward to providing you with even better service in the future!
Funanzhoubo
Business Double Bed Room With Zero Pressure Mattress, Executive Hair Dryer, Mini Fridge, And Rainfall Shower
Stayed in Jul 2025
Other
11 review
10/10
Outstanding
Posted on Aug 22, 2025
The experience was absolutely fantastic and brought me immense joy! I've visited so many times, and it has consistently been excellent – I've never once had a bad experience. It's truly superb. If you're considering coming, don't hesitate – just go for it!
Original textTranslated by Google
Response from Property: ❤【步行500M直達觀音橋】尊敬的賓客,您好!非常感謝您對我們服務的滿意評價!您的滿意是我們最大的追求和動力。我們一直致力於為賓客提供優質的服務和舒適的住宿環境,得到您的肯定讓我們倍感榮幸。我們會繼續努力,不斷提升服務質量,為您和所有賓客創造更加美好的住宿體驗。再次感謝您的支持和信任,期待未來還有機會為您服務!
M227828****
Standard Double Room
Stayed in Jul 2025
Other
4 review
10/10
Outstanding
Posted on Aug 22, 2025
The room was great, clean, and hygienic. I stayed for three nights, and overall, my experience was quite good. The bathroom features a wet/dry separation, which is very convenient for showering. The staff were quite friendly. The hotel's location is also very convenient; there's a Second Eye Hospital and convenience stores nearby, making it easy to grab essentials. It's also simple to catch a taxi, bus, or light rail right outside the hotel. Additionally, there's a convenient laundry room equipped with dryers. I had a really positive experience and would definitely return.
Original textTranslated by Google
Response from Property: ❤【步行500M直達觀音橋】尊敬的賓客,您好!非常感謝您對我們服務的滿意評價!您的滿意是我們最大的追求和動力。我們一直致力於為賓客提供優質的服務和舒適的住宿環境,得到您的肯定讓我們倍感榮幸。我們會繼續努力,不斷提升服務質量,為您和所有賓客創造更加美好的住宿體驗。再次感謝您的支持和信任,期待未來還有機會為您服務!
M333783****
Business Twin Room
Stayed in Jul 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Aug 19, 2025
Choosing this hotel was definitely the best decision I made on this trip to Chongqing. Every staff member was incredibly warm and welcoming. On the first day, they even offered complimentary snacks and tremella soup, which was a really thoughtful touch. **Accommodation:** The overall ambiance is very cozy and bright, with a charming Chinese-inspired design. Our twin room was upgraded to a spacious one, and housekeeping cleaned it daily. **Surroundings:** There are plenty of dining options nearby, and it's only about a kilometer from Guanyinqiao Food Street, so you won't have to worry about finding food. Given Chongqing's hot weather, I'd recommend taking a taxi for getting around. **Noise Level:** The room is very well soundproofed; you can barely hear any outside noise. The only sounds we occasionally heard were from neighbors opening and closing their doors, but that's pretty much unavoidable in any hotel. **Transportation:** Getting around by subway is decent; Huaxinjie Metro Station is approximately 600 meters away, and there are several bus stops nearby. However, we primarily opted for taxis. If I visit Chongqing again, I would definitely choose this hotel.
Original textTranslated by Google
Response from Property: ❤【Free Luggage Cleaning】Dear guest, hello! Thank you very much for your satisfactory review! Your satisfaction is our greatest pursuit and motivation. We are always committed to providing guests with excellent service and a comfortable accommodation environment. We are honored and pleased to receive your recognition and praise. We will continue to work hard to continuously improve our service quality and create a better accommodation experience for you and all guests. Thank you again for your support and trust, and we look forward to serving you in the future!
Guest User
Standard Double Room
Stayed in Jul 2025
Other
2 review
10/10
Outstanding
Posted on Sep 19, 2025
I would like to give my  appreciation to 夏至 during my stay from Aug.29 to Sep. 3. She took an extra mile to help in every respect I encountered, sure made  me feel welcome. I will not hesitate to choose your hotel next time I visit Chongqing. 
Response from Property: ❤【過天橋可乘坐華新地鐵】尊敬的賓客,您好!非常感謝您對我們服務的肯定!我們始終將賓客的滿意度放在首位,致力於提供周到、熱情、專業的服務。能夠得到您的認可和好評,是我們最大的動力和榮幸。我們將繼續保持並提升我們的服務水平,確保每位賓客都能享受到賓至如歸的待遇。再次感謝您的支持與鼓勵,期待未來還能為您提供更加優質的服務!