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Hotel that stayed 1 nights in Buenos Aires. I arrived late at night and left early in the morning, so I just went to bed, but I think the facilities were good for the price because there was a refrigerator and a kettle pot. Amenity (compared to hotels in Patagonia) is only bar soap. There was shampoo and conditioner attached to the shower. I could speak English and the hot water was good. The room was spacious and comfortable. Breakfast was from 7 o'clock so I was in time for departure. It was a simple breakfast such as bread and coffee. It was about 20 minutes drive from this hotel to the domestic airport.

What a Disappointment the Faena Hotel is. NOT a 5 star hotel it once was. The bed in our room was more than 10 years over due for a change. The most uncomfortable bed I’ve slept in a “5 star hotel” . The staff is rude if you are not Argentinian, typical for of a hotel that pays the staff practically nothing and a place no one tips. The bartender at the library was totally focused on taking to the ****** at the bar and totally ignored us sitting next to this loud obnoxious couple. The pool was freezing cold. Why can’t they heat the pool to take the chill off so you can enjoy the pool. The wait staff at the pool was slow to deliver the drinks or food at the pool and often confused the orders or never returned to deliver the correct order. The man at the checkin Juan Pablo is joke. He gave wrong information about the hotels offerings for the valentines dinners. I found out the evening of valentines that there was a Tango Show with dinner that included meat choices that the other restaurants were not offering. The Tango show and dinner was offered for $270 USD per person. I was offered $135 USD pp at the door or 48,000 Argentinian pesos which equals $270 pp. it had to do with the blue dollar. While I was negotiating with the man at the entrance to the Tango show I saw food coming from the Mercado restaurant through the lobby long lobby filled with people uncovered, how disgusting. We declined to eat or see the show. Do yourself a favor and stay at the holiday inn and save yourself a lot of money and aggravation and most of all disappoint in once was a fabulous hotel. They tell you that the hotel is full as well as the restaurants. That’s a lie, nothing at Faena is full except the arrogance they dish out.

Fantastic and spectacular staff ...Federico.. Vanina ...todoss ...the spectacular breakfast,the cleaning ...the location Florence ...all and the establishment re clean and ordered.The breakfast 1era...Federico,the girls ...the swimming pool, the air always works all

I chose the hotel based on reviews I had read and it was actually better than expected! Boutique hotels are my favorite and this one hit all the right points. Design: intimate and very well-designed; felt like you were in a high-end home. Location: wonderful neighborhood of Palermo Soho with cafe's, restaurants and shops within walking distance. Staff: Very attentive and friendly! I highly recommend Mine to anyone visiting Buenos Aires!

The location of the hotel is very good, the room is big enough and the equipment is good. But the service was rather stiff. We booked a room on the Nansen cruise ship for the next day. Two guests shared a room, but they were given a double bed room. Two strangers couldn't sleep there. After long negotiations, we still couldn't resolve the issue, so we ended up patching up a quilt and sleeping on the sofa! In addition, the team arrived at the hotel after one o'clock in the evening, and they had to queue up at the front desk to check in one by one. They could not prepare their room cards in advance and check in directly! We stayed at the Sofitel Hotel on our return trip from the Antarctic cruise. When we arrived at the front desk, our key cards were all ready, which was very convenient!

This hotel is located in the Theater District — it is in close walking distance of El Teatro Colon, the Obleisk, other theaters, many shops and restraunts. The breakfast was very good — especially the omeletts — ask the head waiter before you take your table. They have good coffee, a variety of warm items, breads, cold-cuts, juices, cold drinks, try their croissants, fruits, etc. Very helpful staff who speak Spanish, English and Portuguese. The pool was closed for the season — that was sad for our tour group. We were there in mid-April and we had several warm days and it would have been nice if we could have used the pool. The small gym was open though. The outside sitting area at the back of the hotel was pleasant. We used the safe in the room, the beds were comfortable enough, there was in-room coffee & tea. I highly recommend that when the hotel is re-furnished again, that they aim at pleasing and catering to the guests and to make the guest rooms and common sitting areas more comfortable for us — everything should be refurnished so the guests are served — it seems like the decorator aimed at pleasing other decorators and not at pleasing the actual users of the furniture. It was almost impossible to get out of the sofas, the black interiors were not pleasant, the closest with the safe was not really correctly designed to put clothes in. Our group was there for 8 nights and there were no smaller shelves to put clothes in — my clothes were always just in a pile in the large shelves. The other closet was fine. Look at the picture of the shower I have published here — very stange — I blame the interior decorator for this! The TV did NOT have any English-language channels. One news channel in English would have been helpful. There was a hair dryer, hand soap, shampoo/body wash and conditioner provided. The towels were fine. They had enjoyable art work throughout the hotel. We used a meeting room several times during our stay on the second floor that suited our needs well. Make sure you get a room on the back side of the hotel — it is quiter back there. I would return to this hotel the next time I come to Buenos Aires. The price is reasonable.

The location is very good. There is a hot pot restaurant next to it. It is located in the city center. It is very convenient to take a taxi there. However, because it was built around 1933, there is a bit of smell in the room.

As Mariott BonVoy members we enjoyed our stay at the park tower hotel. Its connected to the Sheraton hotel in the same complex. Eva, our butler was determined to make our stay wonderful. She would write little notes for us every morning. We enjoyed 5 nights in Buenos Aires. We got a suite beautiful room, very conveniently located. Amazing views of the city and harbors. They don't have breakfast included but have a lounge service from 6-8 which was average compared to most of our other hotel. Gustav concierge was a fountain of knowledge. He helped us tailor our trip. We took a Gaucho day trip from hotel as well. The breakfast is delicious buffet! We enjoyed all the local treats. Dutchess Leche based breads. Andrew was wonderful server. Overall a great stay!

We arrived yesterday after a night flight… our tour company Condor Travel arranged for an early check in at 0830 am which was very helpful. The room is clean and has a great shower. Sadly the room noise from the air conditioning was very loud through the night. We can also hear the elevator… and I think the breakfast restaurant must be above us as we were woken up at approximately 4am with music… as we are returning shortly after a few days away… we will request a better room. The maintenance man was brilliant… we couldn’t get the safe to close or the air conditioning to work… we put a call into reception desk and within 10 minutes it was all sorted…thank you. We ate in the main restaurant for lunch the Caesar Salad was first class and the club sandwich big enough for 2 with fries. We will update on our return in a few days.

Talk about terrible customer service… They had a power outage in the building (the outage was specific to the building) and we were unable to access our room on the 13th floor. Their backup power generator wasn’t working either. We had to spend the night at another hotel. The next morning the power was still out. We had climb the 13 floors and come back down with our three bags, in the pitch dark as this building doesn’t have emergency lighting in the stairwell. I reached out to the property but they refused to refund me. El edificio tuvo un cortre luz y no pudimos dormir en la habitacion… y no quisieron reintegrarnos Hablando de pésima atención al cliente… Tuvieron un corte de energía en el edificio (no en la zona, sino propio del edificio) y no pudimos acceder a nuestra habitación en el piso 13. Su generador de energía de respaldo tampoco funcionaba. Tuvimos que pasar la noche en otro hotel. A la mañana siguiente todavía no había electricidad. Subimos los 13 pisos y volvimos a bajar con nuestras tres maletas, en la oscuridad total ya que este edificio no tiene iluminación de emergencia en la escalera. Me comuniqué con la propiedad pero se negaron a reembolsarme.