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The room is OK, but it is relatively simple, there is no hot water bottle, there is the simplest coffee machine, it is surprising that even bottled water is not provided. The Indian brother at the front desk was very slow to check in. After asking for various messages to enter the computer, he finally gave me a form to let me fill in the information just now. This check-in efficiency was indeed the first time I met in Canada. It is the off-season, there are a lot of vacancies, and I arranged a room close to the elevator. I said if I could change it. He said that he would add money to upgrade, and he was completely speechless. In short, the feeling is very general, not recommended.

What I can say is the location was so perfect for us. The transportation just 2mins walk from the bus stop,10mins drive to downtown and malls is only 5mins walk from this hotel. But 2 things that makes me disappointed, first is on our first night in the middle of the night the air conditioner became to noisy the noise was so annoying at first we ignored it because we’re in the middle night and we’re sleeping, but the noise of the AC doesn’t stop and it became to loud so we need turn it off. Since its in the middle of the night we just ignore it and we go back to sleep since the temperature of our room is still cold. So in the morning we reported it in the front desk about the AC to check the AC of our room. But the front desk wasn’t sure if can be fix on that day so he suggest to give us a stand fan. Since we got no choice we agreed for his suggestion for the stand fan because we have to leave the hotel and go somewhere. We came back late night like 10pm. We saw the stand fan but we did now turn on yet, we try to turn on the AC if its fix and no more noise. Like 1-2hrs the AC is ok its normal, but when we’re about to go to bed and sleep the AC begun rattling and too noisy. So we need to turn it off the AC. So 2nd thing is the stand fan we got no choice so we turn it on the stand fan but sadly the fan takes 10-20mins to start the fan and when fan started is too noisy just like the AC. So in our 2nights when dont have a good sleep. 😂 But all in all the cleanliness of the room was excellent except the trouble of AC and Stand Fan 🤣🤣🤣

Not bad, quite satisfied, will choose here next time. The hotel is clean and tidy, the front desk service is warm, the transportation is convenient, the facilities are complete, the room is comfortable, very good.

This is such a fun hotel! It’s near some busy roads, a mall, and a bunch of restaurants and such, which I guess is nice, but it’s pretty noisy and you’re not going to get a great view from your room or anything. BUT! Where to start? The rooms are clean. My kids and I loved the comic book, stickers, yo-yo, and rotary phone in our room. The hot tub is a little small, but guess what? You can soak in it and keep an eye on your kiddos as they enjoy the indoor/outdoor pool and water slide! Inside the lobby, you can find myriad board games, ping pong, “bowling,” Wii, and even old school typewriters in which you can pluck out that novel you’ve been keeping in the back of your head. The lobby Coffee is better than any in-room coffee another hotel might offer. And speaking of the lobby, the staff here is 110%! I got what I thought was an automated text asking how my state was so far. I said “meh” because we had just checked in and I wasn’t impressed with the area. I got a response from a real person right away!She provided answers to my questions and concerns and even delivered earplugs and silverware and cups to my room later when I needed them! When I was teaching my kiddo how to use a typewriter, the front desk staff didn’t hover over us or anything, just let us do our thing. Last, the little restaurant (open for breakfast and lunch) has a killer breakfast menu and such friendly staff!

A very cozy place where you feel like at home, the friendly staffs is a great catch, the 2 girls who started at 5 am preparing your breakfast always carry a sweet smile that makes you day with great start, Gloria and Darren always take the extra mile to make suggestions for places to visit and dine caring to your preferences, the man in charge, Sam, really impressed me how far they go to make a conventional hotel business with great concern to being Green, the team there makes it different from the others and I would recommend anyone who is visiting Victoria to book yourself couple of nights there

The service is very good! The environment is very good and the transportation is convenient. This city is worth savoring and enjoying. It is a very friendly city. The hotel staff are very nice. The surrounding environment of the hotel is also beautiful. All necessary facilities are available.

Old hotel renovation, near Save on food, there is no elevator so it is difficult to take big baggage upstairs, but the room is tidy and clean, especially the bed is comfortable, just one night be there and not bad experience.

The service at the front desk is very friendly. There are vending machines where you can buy snacks. The heating in the room is sufficient. The toilet and room are also clean. The transportation is also convenient. It is a 10-minute drive from downtown. The only downside is that no slippers are provided.

There was a bus stop to downtown right in front of the hotel, which was very convenient. There are plenty of places to shop and eat nearby.