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Our apartment was perfect for our family of 4. Plenty of room for us, our teen daughters and our pet dog! The gardens are beautifully maintained, food in the restaurants was delicious and the Lounge bar within the main house was grand and inviting. All in all a perfect stay and we will always use this hotel as a stop over, when making our way to other parts of France.

We had been here at least twice before and had no problems. This time sadly it was very disappointing. On arrival the window was open in the room so of course being January it was very cold. We closed the window and stayed in bed until we could go out to eat. On return, the room was no warmer, and nothing we did would make the heating come on. There was an electric heater in the room and at first it did not seem to work either - we discovered in the morning, the thermostat had been turned to min. not max. We had tried phoning reception, she said something about adjusting from their end but I guess that was just to get us to leave her alone. In addition to the lack of heating the window even when closed, had cold air coming in around it (not very green!). No wonder the noise of kids revving motorbikes outside seemed so loud when we were trying to have an early night. I could also feel the draught in bed and had to sleep with clothing wrapped around my head. At breakfast when we went around 7.30 there were no spoons - not even teaspoons - and my husband was trying to eat stewed apple and yoghurt with a fork. Just as we were leaving they were putting them out. Please management, fix the window and heating in room 106! Even for an Ibis Budget this wouldn't have been good at all.

The incheck was with a machine. Simple to do. Unfortunatelly we had to pay on the machine while we weren't sure that we would stay both nights. The room was big enough for us both but why is the bed so small? Please upgrade it to at least 180cm wide and 220cm long. My husbands feet were outside the bed aswell as our knies. The bathroom is for disabled people very nice but there's no showercurtain so everything is wet after taking a shower, toilet, toiletpaper and even the floor outside the bathroom! There were two towels to shower but no small towels to dry our hand after using the toilet. The bedsheet is too warm for this time of year and the pillows are too soft. Breakfast was too late for us, we left early. There is a curtain (we slept on the back of the hotel were the carshops are) but this curtain didn't keep all the light of the carshops outside! Everybody we spook how stayed in this hotel had the same opinion. It is great for the place where we stayed but the hotel itself could be better as told in this review.

Very pleasant staff and available choice for clean and functional breakfast room

Our second stay here. So convenient to stop here after getting the Channel Tunnel, on our way to Disney. Far cheaper than staying in Dover. Basic, but clean and a warm welcome. So nice to have a meal in the restaurant and to get ready for the next day. Nice touch from the staff to bring us some snacks as we played a board game in the restaurant as we had some pre-dinner drinks. We’ll be back soon.

I have seen bad opinions, however, regarding this price, the cuisine of Mr, Madam in serious and careful services. The best way to get the best of the world is to get the best of the world. ... know ... But the little more that does Quality ... These patrons have widely understood it and offer it at a price so studied. Ibis far behind, nothing equivalent in this city, used to be from Plaza , Four seasons or others De Crillon, environ George IV, Paris. Here and whatever the critics, we must respect if we have been a client. Madam, sir, I thank you and I will be back very certainly, to find warmth, ambience, respect and pleasure. Well to you. Y. Symons

I booked the IBIS in Bethune as I wanted a base to aim for driving from Calais before travelling down through France and what a pleasant surprise the IBIS turned out to be. I had a warm welcome on arrival and the hotel was clean and modern. The room was also modern and clean with a grey toned patterned carpet, a double bed and the usual table, chair, wardrobe, shower room which the IBIS have. It was the usual budget room but was clean and comfortable. There was a tasty breakfast which had a good choice of breakfast food and pastries. Great hotel and would be happy to stay there again.

The hotel is located at the grand place (main plaza) of Béthune. It has the nice view of the clock tower Beffroi. The staffs are friendly and very helpful. They even gave us free additional bottles of water. The room is clean. There are many parking places nearby the hotel. There are also many restaurants around the grand place.