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Excellent clean and warm room. Key collection was smooth and hassle free. Clear instructions and guides in the room for the local area and places to eat. Breakfast was excellent; great hosts. I would recommend.

We arrived to a very warm welcome, the room was clean and cosy, very happy for the price paid. We will return

Absolutely beautiful hotel  We checked in a bit early so had drink in bar  Lovely bar with log burner , beautifully decorated  Our room was amazing it was huge lovely view out to gardens , huge bed super comfy  We had a lovely meal in bar we went for the small plates option and everything was lovely , the ham hock fritters were amazing  Breakfast very good  Will definitely return  Beautiful grounds we had a walk round beautiful lake

Check in was quick and easy although there was no information given about the hotel eg pool opening times other than dinner may be busy due to several coach parties being booked in. The room was clean and tidy and there was a nice handwritten note welcoming us alongside 1 single serve pack of digestive biscuits even though the booking was for 2 people. The bathroom had 2 large dispensers for shampoo and shower gel but the shampoo bottle was empty and this was only discovered once in the room. There was air conditioning which was appreciated due to the rare appearance of the British sun that day but unfortunately the unit itself was very noisy whilst running so needed to be turned off overnight. Beds were comfy and there was the option to order additional pillows from reception that wasn't needed. Check out was quick and easy and the staff did try to help us answer a question about a local bus route to aid us on our onward journey but unfortunately they did not have this local knowledge.

Decided to book as travelling from Cotswolds to Whiston for a hospital visit. Sooo pleased we did! Excellent location. Lovely exterior and easy parking. Very warm welcome when arriving and very easy to book in. Staff are happy, cheerful, helpful and pleasant not only to the customers but also each other. This is a rarity these days in this industry and is heartwarming to see and encounter. The room was quite large, so was the bathroom. All rooms are at the back of the building with a very cosy and pleasant passageway to them. A warm, quiet, and peaceful nights sleep in a very comfortable room. We dined here and had breakfast too. Nothing was too much bother. Portions for the evening meal were on the generous side and the food was delicious. I would say this hotel is a little gem and would return any time. I've already recommended it to family!

There needs to be more food choice. Maintence IE change or repairs to doors or radiators should not be carried whilst guests are relaxing, working or having a late sleep in. On 2 occasions maintence staff worked for several hours ruining my stay. Very very noisey.

The bed is so comfortable and the breakfast is delicious😋 Environmentally friendly and pastoral style, The bathroom is clean and tidy, and bath products are provided. The downside is that the bed can be a bit dirty. Will consider staying again next time