The location of the hotel is not far from the kew bridge. The road is under construction at the door. The house is built on the left side of the hotel. There are restaurants to eat, etc., and there is gairl coffee, which is quite convenient. The hotel itself has a consistent style, breakfast is still more, the room is large, the overall business trip is more suitable, that is, the summer holiday is not beautiful.
Because of the positive reviews, I chose to stay at this place. The location is a 20-minute walk from the subway station, which is not too bad. The hotel is also not far from the airport and the subway line is rather convenient. However, I had to wait for 20 minutes when checking in, and parking required an additional fee. The price was not particularly cheap either. There weren't many amenities nearby. This place might be suitable for business trips, but overall, it's just an average chain hotel.
My room was upgraded and ready for me on arrival, it was very clean and there was also complementary water in my room.
The Holiday Inn staff were very accommodating and helpful in every way.
The breakfast was very fresh and served well with presentation.
I would book again with trip.com .
Dattar Singh
Excellent
138 reviews
4.3/5
Price from
£68
per night
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Mixed Experience at Hilton Syon Park: Room Delays, Unexpected Pool & other charges
Rating: ★★★☆☆
I recently stayed at the Hilton Syon Park for four nights and had a mixed experience overall. While the hotel had some positive aspects, there were also a couple of disappointing aspects that affected my overall satisfaction.
Let's start with the positives. The majority of the staff members I encountered during my stay were friendly and helpful (80% are foreigners). They were always ready to assist with any questions or requests, which made me feel welcomed and valued as a guest. Additionally, the hotel's breakfast, while very basic is just acceptable. The room was quite spacious and beddings satisfactory.
Unfortunately, there were a few issues that detracted from an otherwise pleasant stay. Firstly, upon checking in at 5pm, I was disappointed to find that my room was not ready until 6:30pm. Although the gentleman at the front desk was kind and apologetic about the delay, it was an inconvenience after a long journey and negatively impacted my initial impression of the hotel.
Another unexpected disappointment was the pool usage policy. I was surprised to discover that there was a charge of £25 per person for a 90-minute session to access the hotel pool, something that isn’t mentioned anywhere on trip.com. Considering the Hilton brand and the premium I paid, I did not anticipate such an additional cost for utilizing the pool facilities. This seemed disproportionate and out of line with the expectations I had for a hotel of this caliber. I heard other people complaining about it, even others complaining that they had paid for it and it was smelly.
Additionally, it's worth noting that while complimentary water was provided in the room on the first night, I was surprised to find that there was a charge for the water on the following nights. This was unexpected, as I would have assumed that water would continue to be complimentary throughout my stay. It would have been helpful for this information to be communicated clearly, again not a nice feeling from a Hilton.
On the whole, while the Hilton Syon Park had several positive aspects, such as friendly staff and an acceptable breakfast, there were a few disappointments that affected my overall impression. The delay in room availability during check-in, the unexpected charges for pool usage, and the shift from complimentary to paid water in the room were not in line with the level of service and value I expected from a Hilton.
Check in was terrible had me sat there for a long time. I was sat there from 12.45 I no checking isn’t till 2 but I didn’t get my room till 2.35 other people was just walking in and getting checked in I asked they said they forgot about me when I was sat right infront of them
good location for being near to heathrow and west london, otherwise it's a bit far to get to. Has gym, laundry room, and the rooms are good size with small kitchen. Room layout a bit strange with TV behind bathroom door, and bathroom door only opens halfway to stop it hitting the TV, but this is quite annoying. Otherwise good service overall.
Located in Isleworth, L'Auberge close Syon Lane Station and Heathrow is connected to a rail/subway station, within a 15-minute drive of Twickenham Stadium and Wembley Stadium. This guesthouse is 7.7 mi (12.5 km) from Hyde Park and 9.5 mi (15.4 km) from Leicester Square.
Featured amenities include express check-in, express check-out, and microwave in a common area. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 3 guestrooms featuring refrigerators and LED televisions. Prepare your meals in the shared/communal kitchen. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms with shower/tub combinations are provided.
The location is remote, except for a small supermarket, there is basically no business; no disposable toiletries are provided; if the quality of sleep is poor, it is not recommended to stay; there will always be train sound (it seems to end around 12 o'clock, and it starts again at 4 o'clock in the morning); The biggest advantage is the convenient transportation, just opposite the exit of Northfield Station on the Piccadilly Line, and it seems to be 6,7 stops to Heathrow Airport (within 20 minutes); There are about 10 stops to the city (about 30 minutes to King's Cross). In addition, breakfast is an unexpected surprise, 7 pounds, buffet breakfast, beverage coffee, bread, fruit, cakes, etc. are very complete, this breakfast is good value for money, it is recommended to buy when checking in (buy 9 pounds on the spot)
With a stay at The Coach & Horses in Richmond (Kew), you'll be steps from Royal Botanic Gardens, Kew and 12 minutes by foot from The National Archives. This inn is 7.8 mi (12.5 km) from Buckingham Palace and 8.1 mi (13.1 km) from Big Ben.
Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.
Grab a bite to eat at Atrium, a family restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours).
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. Free self parking is available onsite.
Make yourself at home in one of the 31 air-conditioned rooms featuring minibars (stocked with some free items) and espresso makers. Complimentary wireless internet access keeps you connected, and flat-screen televisions are provided for your entertainment. Private bathrooms have deep soaking bathtubs and rainfall showerheads. Conveniences include safes and coffee/tea makers, as well as phones with free local calls.
Outstanding
99 reviews
4.6/5
Price from
£110
per night
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