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Was ok the room. Tiny bit out dated but not bad to stay for one night. Staff was helpful.

Beautiful place, enjoyed my stay. Hope to visit again

I needed somewhere in north Bristol to get away to Wales easily and the location was very convenient for me. No lift, so dragging my suitcase upstairs was not great - and a lot of rooms but quite quiet for a place with so many rooms. Using the carpark is an additional 8 pounds. Bed was comfortable and room was a very good size. Finally a range of teas to drink, WITH milk provided. Shower in the bath, but has been modernised and is clean and feels nice.

Wonderful hotel great to stay and rooms are brilliant. Would happy be back again . The spa and leisure at this hotel are brilliant.

The hotel is very historical and very old. Sitting in the banquet hall, ordering a glass of brandy and listening to classical music is very sensational. Stayed in the Elizabeth Suite, in the three-story attic, it was not as good as I thought. There are a few wood piles in the middle of the room, it feels weird! Both the entrance and exit of the bathroom had to bow and the door was short. The key is that there is no elevator, you need to move your luggage to climb the building! The stairs are very narrow, or the ones that turn in circles. The steps are stones that are polished. Although the front desk lady asked me at CHECK IN, do I need to carry the baggage for you? But I feel that I am still not used to trouble them. The breakfast is very good, there are many types, and you can order some meals. In short, I feel that the price is not high, which is the lower ranking of the hotel in this hotel.

Next to the Black Sheep bar and restaurant. The check-in procedure is simple and the room is clean and spacious. It is on the highway and very convenient for travel

Wow! Where do I even start? After a stressful time in the bus and getting wrong directions from the hire car GPS being out of date, arriving at this place made everything worthwhile. Firstly the place is incredibly classy and stylish, both inside and out. The place resembles a mansion. Then the room. Much larger than any I'd stayed in the UK up to that point and with fantastic central heating, couch and bay window. Then there are the many lovely lounge areas all through the facility as well as bar open long hours with Alfie providing first class help and service. Other staff worth highlighting are Alicia with her excellent attentive breakfast help. Lily and Shae at the front desk were both very helpful. In spite of a small issue, Shae went above and beyond to fix the issue even though it was late. This place is amazing value and I would recommend it highly to anyone visiting Bristol. Although it's a little out of the way, the extra effort in terms of car rental or Uber costs are more than worth it. .