Pros: 1. Clean 2. Tranquil Japanese theme 3. Spacious room 4. Worth the money
Cons: 1. No lift 2. Have some BUGS on the round cushion, after sitting on it for less than 10 minutes I felt itchy, realised that I got bitten at the back of my right thigh, at first I thought it was just from mosquitos bites, but 3 days later the bitten spots were still very red and super itchy I went to pharmacy to get some medicated cream, it took about a week to subside.
The best hotel in singkawang so far. Staffs are courteous and humble, feels very welcoming. Its facilities are, room cleanliness are great. Very comfortable and located right next door to the grand mall. Food and shopping are easily available.
Excellent
250 reviews
4.5/5
Price from
£18
per night
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With regret I must write this review. I occasionally to Singkawang for culinary trip, etc. And this time I decided to try this hotel after it was renovated & refurbished. The first impression was good, lobby's vibe & interior were good & cozy, but that's it. Can you imagine checking in to your room (12 p.m) and NO BATH TOWEL until 5-6 p.m. Housekeeping phone uncontactable. I went to the receptionist several times to ask, and they said ”Please wait its still being prepared”, then ”the Housekeepings're still cleaning other rooms”, and ”some of the towels're still being cleaned” (???) What else? NO BOTTLED WATER in room. NO TV CHANNEL AT ALL. I mean I could still hold it in if it's a guesthouse or hostel, etc (even a proper guesthouse don't do that) But this Hotel is stated as a 4-star in some website. Can you imagine this level of SOP? Bath towels & drinking waters are a basic must at every Housekeeping sessiom, especially at Room Preparation before guest checkin !! Simply put, this Hotel's service & SOP is definitely not even a 3-star. Better look for other better option near Singkawang Mall.
The Resort has excellent environment in its vicinity, swimming pool, park with shelters, eatery, etc. it is sad to see the maintenance of them, as well as the rooms are not up to par. The rooms though basic, but spacious. Cleanliness is an issue that the management needs to look into. A bit rundown, this is acceptable due to the hard times of the pandemic.
Bgs tempat ny dan msh sejuk suasananya krn byk pohon dan bukit ,,cm mau angkt brg n tas ssh krn mau ke kmr naik tangga,,bresiko jatuh kalo bw ank kecil,,dan gak di bantuin me ptgs hotelny
Stay at Haruka Guest House is a good choice when you are visit to Singkawang. This accommodation is quite easy to access because it is close to public facilities. Satisfying service and adequate accommodation facilities with your family will make you comfortable at Haruka Guest House.
MUST visit Singkawang, West Kalimantan at a wrong time ( Corona outbreak ) and decided check in at Grand Mandarin hotel. Lowest rate ( 50% GRAND discount ) ... Woww. Breakfast, is a lousy n dropped to room: @ a cuppa coffe, tea, fried rice n fridge noodle. The fried noodle is pretty hot, while fried rice is stir fried fine chopped chili. C'mon, since I paid that thou' shall give me a choice ... NOT hot n hotter.
Excellent
26 reviews
4.3/5
Price from
£11
per night
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