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The service at this hotel is really bad, worse than no service... The laundry will not be sent back. You need to call to ask yourself, and then go to the front desk to wait. The worst is the travel agent in the hotel, which is located at the small counter next to the hotel reception. For things like buying bus tickets, they charge 50[%] of the fare as a handling fee, and you must know that other travel agents only charge 5[%]. This is not the most tricky. The most pitted thing is that they order a chartered car from them to play nearby and go to two villages for a half-day trip. They need to charge 40 US dollars. This includes only the driver, not the driver or the tour guide. During the trip, I met Chinese people living in other hotels. Their itinerary was to charter a whole day, including three villages. Their hotel booked them for 15 euros. Everyone else can make up for it on their own. It is not recommended that you choose this hotel and the travel agent in the hotel.

Satisfactory 4 star guest service Breakfast is typical but with bee hive to my surprise Only it is 16KM away from city centre tourist sites

We stayed in the annex building instead of the main building. The rooms are relatively old and the facilities are average. The hotel is far away from the main attractions and needs to drive or take a taxi. The five-star hotel does not meet the five-star standard

Nice and historical hotel in Yazd, a bit far from any highlights in Yazd, look like more of a hotel for a group. Breakfast is good also waiters working there. A bit disappointed only during the morning you can exchange money. The rooms are really nice and comfortable. Price in trip.com is quite high respect if you book with them, I paid 58 euro while if you book directly at reception was 43euro/16,000,000rial (July 2023)