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We booked this hotel as it was a small (14 room) adults only hotel, as per the website ‘we would like to give to our Guest an oasis of relaxation, wellness and romanticism’. In terms of the hotel and grounds, they are really picturesque. The staff are all really friendly and helpful. The hotel is very clean, with its own car park. The breakfast was good for us, you can order as much or little as you like. It is in a fairly residential location, but there are a few eateries within walking distance (buba’s, La Madonna, miralago) that are very good and authentic. For a more buzzing town feel though, you would need a car to get around, as there aren’t any taxis. In terms of our experience, overall this isn’t a hotel we would revisit or recommend, for a few reasons; - there is no real bar or restaurant within the hotel to use at night time - There is no staff on site after 8/9pm until 7/8am - The main issue for us, is because the sunbeds by the pool are rented out for day guests. This completely loses the small boutique feel and our reason for booking…. If you went out during the day it would be difficult to come back and get a parking spot, I would have thought hotel guests would have reserved parking spots. The weekends are extremely busy and everyone is just sitting around the edges of the pool, which make it difficult to use the steps to get in and out. On one particular day there was a large group of days guests celebrating. They were very loud, jumping in the pool right next to people, glass bottles were being left right by the edge and being left on top of the water fountains within the pool. A DJ was also on from late afternoon until early evening on this particular day, the guests stayed until sunset, drinking and dancing, while the hotel guests were having dinner. It was always a battle with the umbrellas too, everyone has their own umbrella that they can move to cover their bed only, however most days people wouldn’t do this and you’d be left in the sun or shade when you didn’t want to be. Day guests should be advised how to use them when checking in. Hotel guests were mostly outnumbered by day guests during our stay and it felt like they believed they were far superior. Also, it was constant posing and pictures for their socials, which was really tiresome when you were trying to walk around etc. They sell this aspect of the hotel as ‘the most attractive and chic beach club’. This is the complete opposite atmosphere of the experience the hotel is selling. Had we known this, we would never have ever booked to stay at Relais.

Structure a little dated but clean. It is immense and not all environments are exploited. There is a bus stop a few meters away. You have to travel by car. In the surroundings there is only nature. The buffet includes first courses, second courses, vegetables, fruit and desserts with enough variety. I will evaluate breakfast at a later time. Pets are allowed. There are some smoking areas. The pool is huge and has an island on one side. Then there is the one for children. Lots of sunbeds and umbrellas around both. There is also a lawn area. The cleaning of the pool itself is thorough. I can't say the same about the space around it. But the blame lies largely with uncivilized people and I've seen many... In the pool area there is the bar which at midday offers a buffet in addition to the usual sandwiches, toasts, sandwiches and wraps. It has an oven for pizzas and they are baked throughout the day offering an alternative to the restaurant in the evening. I saw a basketball court, a ping pong court and a billiards court. My room was clean, comfortable for 2 people, with a balcony with a side view of the pool and lawn. Clean towels and toiletries in the bathroom.

The hotel is nice, breakfast good buffet with variety of food. The room cleaning service ok and how they reasset the bed fir the daily cleanup is not accettable and dies not meet the standard from the tourist industry. The changing rooms in the indoor swimming pool are old, dirty and need urgently renovation. Staff at the reception is unfriendly, even not say thank you for staying with us or hello welcome in iur hotel, nothing. I would expect friendlier staff welcoming guests in a friendlier way.

12 kilometers from the airport, taxis need more than 30 euros, the decoration is general, but very clean, breakfast is good. The staff was very welcoming and called a taxi in the morning.

Excellent structure, completely modern but above all beautiful. The Casa Citella staff welcomed us and immediately made us feel at home despite our arrival at the facility taking place at an inconvenient time at night. The structure is easy to reach and remains convenient for reaching many destinations to visit. Absolute cleanliness starting from the entrance, to the rooms, furniture, sheets, and the entire structure itself as my group took in the same, all 5 rooms available. I recommend this structure to everyone as Mrs. Simonetta and all her staff are fantastic, welcoming and very kind people. Excellent price, wonderful location where you will see us as guests again next year. Thanks to all the staff of CASA CITELLA Angelo.

Very good experience the thermal park is beautiful set in woodland the park is excellent the thermal lake are out of this world and the cave is an experience to savoy They have a glass house which is the cafe with takeaway food or sit down beautiful place place to eat service just has good My wife had a treatment at the wellness center she said it was top class The only problem I had was find the car park it's not near to the park its not dar but it was difficult to find you pay on the way out 5 euros for the day It's 5 euros for the sun beds take flip flops all in all a great experience give it a try

The hotel is a quiet location. The very large and bright room with great balcony).the breakfast a little to review the guardian very available to contact us in any request thanks .. very convenient price for a 4-star covered parking included in the price we have site for 108 for two nights with stay fees ! The other reviews I saw were very negative. Maybe I was lucky compared to other.cmq for a 4 stars de and being restructured now and more 3 stars