"First of all, the conclusion. It is still worth recommending.
Reason: 1. The room is very new, large capsule-style room, new facilities, smart toilet, air conditioning sound is also very small, the space is basically enough. The room is framed on a cement column more than 1 meter high, and the room is dry.
2. At present, a total of 11 rooms have intervals between each other. They are not disturbed. It is very quiet. If they are disturbed, they are the sound of small animals climbing to the roof or raining. It feels good.
3. There is no traffic jam in the town or the pier for 15 minutes and 25 minutes. Between 8 am and 8 pm, free pick-up and drop-off at any time, and the time is almost the same. If there is more deviation, it will be charged MYR 50 per time, but it is safe but the vehicle is in good condition and it is worth it.
4. The restaurant can arrange processing of seafood, the vehicle is sent to buy, then picked up, and then processed. The start tastes very good, not worse than the pier hotel. The processing fee is also transparent and fair.
5. One day I was uncomfortable, arranged for the vehicle to take meds in time, and came back to make a vegetable soup noodles and eggs according to the requirements. It was very comfortable to eat. Although it was slightly more expensive, I was grateful. See the attached picture for MYR 55.
6. I feel that the hotel is a group hotel, quite powerful, the restaurant is large, there are five vans, there are more and bigger plans for the future. There are also many service staff and good attitude.
Below are some of the shortcomings I have encountered:
1. The hotel confirmed the email order, the name and date were sent wrong, and the email contacted twice and did not reply. At present, the Malay Customs is friendly to the Chinese and has not been checked.
2. You need to contact in advance to pick up the plane. I hope to reply to the reminder in the email and clearly provide the contact information. It is best to provide WeChat.
3. Set the service butler to fix the WeChat number, there are five butlers in the service group, I really don't know if there is a problem to contact that person.
4. I changed the bath towels twice during the five-day stay. During the period, I asked to clean the ground and it has not been cleaned.
5. During the period, the vehicle needs to be picked up, and the waiting time is up to 70 minutes, and the reason is not informed in time. Just stood at the KFC gate for 50 minutes. If there is a situation in time, at least you can take a break nearby.
6. The hotel is still a bit far from the pier and the town. There is a vehicle transfer to make up for it, but the price positioning is still slightly higher. The price is the same as the Sheraton Hotel in Kuala Lumpur. It seems that the price is not very good.
Personal experience and perspectives are for reference only.
After the overall improvement, it is still worth recommending."