The Jayakarta Suites Bandung

The Jayakarta Suites Bandung Reviews

The Jayakarta Suites Bandung

Jl. Ir. H. Juanda No.381A, Dago, Kecamatan, Dago, Coblong, Bandung City, West Java, 40135, IndonesiaView Hotel Details
The Jayakarta Suites Bandung
The Jayakarta Suites BandungThe Jayakarta Suites BandungThe Jayakarta Suites Bandung
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Guest Reviews of The Jayakarta Suites Bandung

8.7/10
Very Good
62 review
Verified reviews
Location8.9
Amenities8.3
Service8.9
Cleanliness8.8
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All reviews(62)
Positive reviews(58)
Reviews with photos/video(19)
Awesome stay(17)
Great service(5)
Negative reviews(4)
Setyadi Rainda
Deluxe Twin Room
Stayed in Jun 2025
Family
4 review
10/10
Outstanding
Posted on Jul 7, 2025
Pleasant stay experience in Jayakarta Bandung, even though the hotel is old, it is well-maintained and the facilities are still in very good condition.
Response from Property: Dear Mr. Setyadi,Thank you for staying with us recently and taking the time to share such kind words. We try to be as good as we kind and delighted to hear that we achieved this time during your stay with us. It is always rewarding for the team to hear such fond feedback. Wish you a quick return to Bandung.Best wishes,The Jayakarta Suites Bandung
Guest User
Boutique Room
Stayed in Apr 2025
Family
2 review
5.0/10
Posted on Jun 1, 2025
Menu sarapan jadul, gak worth it dgn charge per orang 165K (buat makan d seafood 38 better). Nasi goreng asal bikin, sayur sawi putih only. Masuk kamar posisi sprei and bantal spt abis ada yg tidurin. Kusut, d aplikasi view pool, masuk view genteng. Apa maksud karpet ada di meja ya? Mana dekil pula (check photo). Pintu kamar mandi rusak susah d tutup, nginep 2 malam tp gak ada penawaran aqua and sabun juga pasta gigi baru d esok harinya. Untung ada gosend yg bs belanjain. Plus nya parkiran aja luas.
Response from Property: Dear guest,Thank you for your recent review. We do apologize for the unpleasant experience during your stay with us. Related department is concerned to take necessary action according to this matter. Your feedback also becomes our encouragement to make an improvement at our service and product quality. Hope we have the chance to show you our progress in the near future.Sincerely,The Jayakarta Suites Bandung
Tarjan
Deluxe Twin Room
Stayed in May 2025
Couple
6 review
8.0/10
Very Good
Posted on Jun 26, 2025
Nice clean but old infrastructure
Response from Property: Dear Mr. Tarjan,Thank you for your delightful pictures about your recent stay with us. The entire team and management are grateful for your great pictures and enlightened that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon.Best wishes,The Jayakarta Suites Bandung
azmirosli95
Boutique Room
Stayed in Nov 2024
Family
2 review
9.0/10
Great
Posted on Jan 5, 2025
Had a great stay at Jayakarta Bandung. The staff are friendly, great service. Expect some of the furniture to be worn out as it's an old accommodation, but definitely worth the price.
Response from Property: Dear Mr. Azmi,Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and enlightened that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon.Best wishes,General Manager of The Jayakarta Suites Bandung
Hazel, San Peng Tee
Deluxe Twin Room
Stayed in Dec 2024
Family
4 review
6.5/10
Posted on Jan 5, 2025
Suited for local big families with unpolished behaviour at breakfast with feet on the chair and food waste scattered on the floor with kids playing loudly by the pool which looked like a big mess. Very old hotel. Rooms are bigger than usual which is plus. Some travellers may not feel comfortable with this setting for a relaxed resort.
Response from Property: Dear Mr. HazelWe very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will serveas encouragement to all of our staff as we strive to continuously improve the quality of our services. Together within, I am sorry that you have things did not meet your expectations. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and concerns, and it is our hope that you will give us the opportunity to serve you better in the near future.Sincerely,General Manager of The Jayakarta Suites Bandung
Guest User
Executive Twin Room
Stayed in Oct 2024
Family
1 review
9.0/10
Great
Posted on Nov 24, 2024
Old building with a big pool, overall clean and tidy. The staff were warm and helpful. A lot of choices for the breakfast menu.
Response from Property: Dear guest,It is a real pleasure to read your comments regarding your stay with us. We appreciate you taking the time to highlight all the aspect of your stay. The team do take great pride in this feedback, and to hear such glowing words is very rewarding. We thank you for staying with us and wish you a quick return.Best Wishes,General Manager of The Jayakarta Suites Bandung
Guest User
Deluxe Twin Room
Stayed in Apr 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Jul 14, 2025
Nice place, clean place, nice for take a rest
Response from Property: Dear guest,There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon.Best wishes,Jayakarta Suites Bandung
Otty Yuliana Agustina
Executive Twin Room
Stayed in Apr 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jul 31, 2025
Nice stay at Jayakarta Hotel Dago Bandung
Guest User
Boutique Room
Stayed in Oct 2024
Solo traveller
4 review
9.5/10
Amazing
Posted on Nov 26, 2024
Excellent posh style hotel with classy facilities. Really enjoyed my time there.
Response from Property: Dear guest,There is nothing more rewarding than receiving such great comments from our guests. Thank you for staying at The Jayakarta Suites Bandung, thrilled to know that overall you had good stay experience with us. Hope to have you back with us very soon.Best wishes,General Manager of The Jayakarta Suites Bandung
Adi Brata
Deluxe Twin Room
Stayed in Apr 2024
Couple
8 review
10/10
Outstanding
Posted on May 26, 2024
Recomended
Response from Property: Dear Mr. Adi,Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung.Best Wishes,General Manager of The Jayakarta Suites Bandung
Ivan Fann
Boutique Room
Stayed in Jan 2024
Couple
1 review
9.0/10
Great
Posted on Feb 27, 2024
Nice quiet hotel. Used to be quite majestic but had seen better days. Hotel carpet are old and has a smell. Lift is not working and had to take a staircase.
Response from Property: Dear Mr. Ivan,We very much appreciate your comments regarding your stay at The Jayakarta Suites Bandung. It is always a pleasure to receive feedback. I am sure that this feedback will serveas encouragement to all of our staff as we strive to continuously improve the quality of our services. Together within, I am sorry that you have things did not meet your expectations. Please allow me to express my sincerest apologies. Rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing and concerns, and it is our hope that you will give us the opportunity to serve you better in the near future.Sincerely,General Manager of The Jayakarta Suites Bandung
Mersizi
Deluxe Twin Room
Stayed in Jul 2023
Family
58 review
9.5/10
Amazing
Posted on Aug 16, 2023
Nice hotel, but a bit old. This hotel gas a big pool and The location is strategic, there are many restaurants near this hotel. Sadly they only gave 1 toothbrush per room, need to ask to housekeeping to give more.
6/7
Response from Property: Dear Ms. Mersizi,Thank you for your delightful pictures about your recent stay with us. The entire team and management are grateful for your great pictures and enlightened that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon.Best wishes,General Manager of The Jayakarta Suites Bandung
Anonymous User
Executive Twin Room
Stayed in Jan 2024
Family
360 review
10/10
Outstanding
Posted on Feb 4, 2024
Booking mendadak malem2, langsung booking di Trip, hotelnya adem, suasananya nyaman
Response from Property: Dear guest,Thank you for taking the time to share your experience at The Jayakarta Suites Bandung. It is heartwarming to hear that you had a lovely stay with us. We really appreciate your kind words and we are grateful to know that we will be seeing you again in the near future, here at The Jayakarta Suites Bandung.Best Wishes,General Manager of The Jayakarta Suites Bandung
Guest User
Junior Suite
Stayed in Dec 2023
Travelling with friends
3 review
8.0/10
Very Good
Posted on Jan 15, 2024
Awesome deals and good stay for the holidays. Enjoyed the service rendered to us.
Response from Property: Dear guest,Thank you for your delightful comments about your recent stay with us. The entire team and management are grateful for your kind words and enlightened that you enjoyed your time at The Jayakarta Suites Bandung. Hope to have you back one day soon.Best wishes,General Manager of The Jayakarta Suites Bandung
Anonymous User
Deluxe Twin Room
Stayed in May 2025
Family
1 review
8.0/10
Very Good
Posted on Jun 22, 2025
good place
Response from Property: Dear guest,We are very pleased and proud of your very positive feedback regarding your recent stay with us. Thrilled you enjoyed your overall stay at The Jayakarta Suites Bandung. Look forward to welcoming you back with us very soon.Best wishes,The Jayakarta Suites Bandung