Guest User
September 24, 2021
My close relative passed away and I was in a bad mood. I wanted to go out to relax. I chose this hotel, but I ended up feeling even more uncomfortable. After checking in, I went back to the hotel from outside. I wore a spirit flower on my arm. He stopped me and told me to take off the spirit flower. At that time, I was very angry and asked her what you said. She said again very seriously and asked me to take off the spirit flower. At that time, I was very angry. I asked her, does your Kaiyuan Hotel have a clear rule that people who wear spiritual flowers cannot enter the hotel? At this time, the manager of the hotel came to me not to apologize for the first time, but to quibble, saying that their waiter didn't mean this or something. The waiter was smiling the whole time and didn't mean to apologize at all. Later, he directly told me that I understand. It was wrong. They said that the customs are different in different places. They said that they don't need to wear this. Later, I said that I would complain to them. They started to apologize and asked me what to do. Need, and then they ask me what do I want to do with it? It's that kind of questioning tone, huh, is this how you deal with it? It has been almost a month so far, and the hotel has not given a clear attitude. By the way, I also called Kaiyuan Group Company to complain at that time, but they said that they can only report this problem to Daishan Kaiyuan and say that their group The company can't give the result, oh, I suggest you choose the hotel carefully
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