Neptune Palm Beach Boutique Resort & Spa - All Inclusive
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Diani Beach

Neptune Palm Beach Boutique Resort & Spa - All Inclusive

Health Protected
#2 of 4-star Select Hotels in Diani Beach
Diani Beach, Diani Beach, Kwale 80100, Kenya
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With a stay at Neptune Palm Beach Boutique Resort & Spa All Inclusive in Diani Beach (Galu Beach), you'll be within a 5-minute walk of Diani Beach and Diani - Chale Marine National Park and Reserve. This luxury hotel is 30 mi (48.3 km) from Nyali Beach and 31.4 mi (50.5 km) from Bamburi Beach.Show More
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hotel overview picture
4.4/5Very Good·Cleanliness: 4.4
All 41 Reviews
Amenities
DivingSnorkelingSaunaSpaMassage RoomPrivate ParkingFreeAirport Pick-up ServiceAirport Shuttle ServiceBarTennis Court
All Amenities
Surroundings
Airport: Ukunda Airport
(8.6 km)
Airport: Moi International Airport
(50.0 km)
Landmarks: JULIUS TACT(JT)SAFARIS
(310m)
Map

Rooms

Guest Reviews

Policies

Services & Amenities

Deluxe Seaside
4

Deluxe Seaside

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Deluxe Room-Ocean Front
1

Deluxe Room-Ocean Front

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Deluxe Room with Garden View
1

Deluxe Room with Garden View

1 King bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
TV
Room Details
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Deluxe Room
2

Deluxe Room

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Tea Bag
Room Details
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Guest Reviews(41)

4.4/5
Very Good
Verified Reviews
  • Cleanliness4.4
  • Amenities4.4
  • Location4.4
  • Service4.4
Guest User
April 1, 2024
Room service very aggressively kept opening my door with the handle, banging on the door and screaming room service even when i said i didn’t want to be disturbed. They came again 1 and half hours later and behaved the same way. They also assumed I don’t know Swahili and said to the other staff member infront of me that “Ana ni Sinya” (She is angering/irritating me). Thieves came into the hotel which is very unsafe. The manager called mentioning I need to leave the room. I then left the room at 4:30pm and when i returned at 11:20pm nothing in my room was cleaned and was left untouched.
Guest User
February 29, 2024
Beautiful resort with nice size rooms. Very nice pool area for kids to play and has beach access right from the resort. Lots of activities by the beach, as jet skiing, glass boat rides, snorkeling and much more. Breakfast is available every morning and they do have good options for breakfast for everyone.
Guest User
August 23, 2023
We had a really lovely stay at the Neptune Palm. The hotel is very peaceful & quiet which makes for a relaxing holiday after safari. The rooms are a great size and the shower is powerful. All the staff we encountered were very friendly and professional. Food was good, it’s also a bonus that you can use the other sister hotels just next door so you don’t have to eat every meal in the same restaurant. Cocktails are amazing! All freshly made, no usual pre made drinks here. Galu beach itself is gorgeous and of course the ocean is warm. What’s not to love …
Guest User
August 15, 2023
The hotel is big and rooms are nice ,The service from the staff was A1. The food and drinks also was excellent. We had come friends to celebrate there anniversary . The faculties were all good. AAA
Dreamer45535630828
August 17, 2023
Stayed in a group of 15 relatives for 3 nights. They revamped the hotel rooms and the food was excellent. The service was fantastic and every whim was taken care of. A big thank you to the Manager Mr Joseph Kivatsi who welcomed us warmly and took exceptional care of us during our stay here. A big thank you to Chef Evans for the amazing food, service and even arranged a birthday celebration for us. The food was very delicious and catered to all cuisines. Thank you to Suleman, Fatuma, Siti, Khadija and Chef Josephat who catered to our all meals. The animation team led by Happy John also kept us well entertained in the evenings. We will definitely be back and continue the amazing job.
Guest User
February 10, 2024
The variety of African, western, Indian food was phenomenal. They thought of everyone and all kinds of clientele. The friendly staff everywhere we looked, was absolutely incredible. Always a smiling face and always friendly. The special events nights, and the local music as well as other music, so that one can dance under the stars was really special. We will cherish these memories for a lifetime.
Guest User
August 2, 2023
Our stay at Neptune Palm was fantastic in every sense. Having come from Nairobi and Safari, we needed to relax, and Neptune Palm provided a chilled out atmosphere where we were pampered and looked after continuously. The staff were incredibly hospitable, each person asking how you were getting on, how your holiday has been, and if they could get you anything; the room spacious and clean and the bed comfortable; the food varied with multiple meat/fish options and always tasty; and the facilities (pools, bars and Beach) were fantastic. I would recommend a stay here to anyone, and would happily return…!
Guest User
August 2, 2023
Our 5night stay at the Palm was exceptional, rooms were beautiful, spacious and clean, the food was delicious and varied (not like other all-inclusive resorts where the same dishes were repeated over and over again). The staff were the friendliest people and so attentive, you could always have a chat with anyone (Patrick, Sarah and Festus were our favourite members of staff!) The beach was absolutely stunning and it’s worth waking up to see the sunrise. I would recommend anyone to stay at the Neptune Palm!!
Guest User
March 27, 2023
Beautiful vacation, amazing safari trip Tsavo National Park, accommodation, food, services all luxurious, delegate ck Fischer Václav - super guy - fulfills every wish. Bora-Bora Park, animal feeding, not far from the hotel, visit to the carving workshop, feeding the monkeys in evening bar, orphanage-sad reality.

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: 07:00–12:00

Front desk hours: 24/7

To check-in, contact the property in advance

Child Policies
Children of all ages are welcome at this property.
Additional fees may be charged for children using existing beds. Add the number of children to get a more accurate price.

Cots and Extra Beds
Extra bed and crib policies may vary according to room type. Please refer to the room type details for more information.

Breakfast
StyleBuffet
AgeFee
Adult
Contact hotel
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Quite Clean
  • 4.4/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Cleaning services provided by a professional company
  • Rooms are disinfected between stays

Property Description

  • Opened: 2006
  • Renovated: 2011
  • Number of Rooms: 60
With a stay at Neptune Palm Beach Boutique Resort & Spa All Inclusive in Diani Beach (Galu Beach), you'll be within a 5-minute walk of Diani Beach and Diani - Chale Marine National Park and Reserve. This luxury hotel is 30 mi (48.3 km) from Nyali Beach and 31.4 mi (50.5 km) from Bamburi Beach.

Pamper yourself with a visit to the spa, which offers massages, body treatments, and facials. You can take advantage of recreational amenities such as outdoor tennis courts, an outdoor pool, and a sauna. Additional amenities at this hotel include complimentary wireless internet access, babysitting (surcharge), and gift shops/newsstands. Guests can get to nearby shops on the complimentary shuttle.

This hotel is all inclusive. Rates include meals and beverages at onsite dining establishments. Charges may be applied for dining at some restaurants, special dinners and dishes, some beverages, and other amenities. Stop by the hotel's restaurant, Mnazi Restaurant, for lunch or dinner. Dining is also available at the coffee shop/cafe, and room service (during limited hours) is provided. Relax with your favorite drink at the bar/lounge or the poolside bar. A complimentary buffet breakfast is served daily from 7 AM to 9:30 AM.

Featured amenities include a business center, dry cleaning/laundry services, and a 24-hour front desk. Event facilities at this hotel consist of a conference center and a meeting room. Guests may use a roundtrip airport shuttle for a surcharge, and free self parking is available onsite.

Make yourself at home in one of the 60 guestrooms featuring refrigerators and flat-screen televisions. Rooms have private balconies or patios. Complimentary wireless internet access is available to keep you connected. Bathrooms have showers and hair dryers.

Services & Amenities

Spa
2 Restaurants
Meeting Room
2 Restaurants
Mnazi
Style: Buffet
Business hours: [Mon - Sun] 07:00-09:30, 12:00-15:00, 19:00-22:00
The Mawimbi Deck
Style: A la carte
Business hours: [Mon - Sun] 19:00-21:30
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Frequently Asked Questions

How much does it cost to stay at Neptune Palm Beach Boutique Resort & Spa - All Inclusive?

Prices at Neptune Palm Beach Boutique Resort & Spa - All Inclusive are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to Neptune Palm Beach Boutique Resort & Spa - All Inclusive?

The closest airport is Ukunda Airport. It is 8.6 km from the hotel and approximately a 18minutes journey by taxi.

What are the check-in and check-out times at Neptune Palm Beach Boutique Resort & Spa - All Inclusive?

The check-in time is after 14:00 and the check-out time is before 12:00.

Does Neptune Palm Beach Boutique Resort & Spa - All Inclusive provide airport transfer services?

Yes, Neptune Palm Beach Boutique Resort & Spa - All Inclusive provides airport transfer services.

What amenities and services does Neptune Palm Beach Boutique Resort & Spa - All Inclusive have?

Neptune Palm Beach Boutique Resort & Spa - All Inclusive has the following amenities and services: Diving, Snorkeling, Sauna.

Does Neptune Palm Beach Boutique Resort & Spa - All Inclusive have a swimming pool?

No, Neptune Palm Beach Boutique Resort & Spa - All Inclusive doesn't have a pool.

Does Neptune Palm Beach Boutique Resort & Spa - All Inclusive have fitness amenities?

No, Neptune Palm Beach Boutique Resort & Spa - All Inclusive doesn't have fitness amenities.

Does Neptune Palm Beach Boutique Resort & Spa - All Inclusive provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does Neptune Palm Beach Boutique Resort & Spa - All Inclusive have non-smoking rooms?

Yes, Neptune Palm Beach Boutique Resort & Spa - All Inclusive has non-smoking rooms. Please view the hotel listing for details.

Does Neptune Palm Beach Boutique Resort & Spa - All Inclusive provide breakfast?

Yes, Neptune Palm Beach Boutique Resort & Spa - All Inclusive provides breakfast.

About This Property

Nearest AirportMoi International Airport
Distance to Airport50.02KM
Average Price FromGBP301
Hotel Star Rating4