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Overall my stay was alright, room’s clean and staff was quite friendly, however, the toilet smells like cigarettes although the room clearly says no smoking, I’m not sure about whether it’s coming from the ventilation fan or something else, but throughout my stay there’s always the smell of the cigarette in the toilet.

The room looks differently as on the picture. Dark, small and very noisy since our room was right in front of the street. Under the bed there were very many ”surprises”, as probably no one has cleaned it right. Personal was still very nice and friendly. Wifi was MEGA bad. If you travel business then better in another hotel. Eating was so. Sorry, there is no hot chocolate.

What a great ”hotel gem”. Soothing unlike all the same chain hotels. Modern, on old trimmed rooms. Everywhere the certain ”extra” and above all a really great service. It was a pleasure :)

The hotel is on King's Avenue, a veteran five-star hotel in Germany, decorated upscale. There are many types of breakfast, freshly squeezed juice is delicious, you can order the Benidorm eggs made in the picture. Even if it is such an expensive five-star hotel, there is no toothbrush and toothpaste, which is the case in Europe. There is a park next to it and the scenery is very good.

The hotel is very good, the location for the day Dusseldorf is more than good. Internal parking is a little small for a SUV, but it's good that the possibility is there. We had a standard room, these are small. Furthermore, all the facilities were available which you need. All of them we recommend this hotel.

The service was a bit out of reach and there was no free water and usb socket in the room. If your partner comes to live, remember to bring a conversion plug! Facilities are good

This is the most expensive hotel in Europe. I had a good expectation and finally endless disappointment. Because it is the European Cup to see the ball, this hotel belongs to the Hyatt Group. I trust Hyatt very much and set a suite. I encountered a few problems and gave you lightning protection: 1 This hotel is a court renovation, very special, so when entering the door, the luggage is all on the porch guy and himself to carry it up, my luggage is very heavy, I think this is very unreasonable and very laborious. 2 I booked a twin executive suite, neither gave a twin bed, the hotel did not set an executive floor. Finally told me that the room was full and could not be adjusted. I offered to give me an extra bed to solve the problem. 3 Cleaning is not reliable. There is a bed in the bedroom, it is not clean, and the dead fly under the pillow on the bedside is disgusting. I immediately told the front desk to change it and did not compensate. Still Trip reliable, compensated me for a few hundred dollars and expressed my heart. I think a hotel is so poor in hygiene, and it is difficult to do well. 4 breakfast food is moldy. There are many varieties of breakfast, but they are all unpalatable. The fruit is also moldy! This is really drunk and disgusting. Quality control is a mess. 5 Poor breakfast service. The service staff has a bad attitude and ignores it. This is something other hotels have not encountered at all, this hotel is particularly obvious. 6 The restaurant is not used on the day of the game. 7.6 On the game day, before we went to see the ball, we wanted to go to pitti for a meal before we set off. The result told me that the restaurant is not used, the reason is unknown! If this hotel is 2000 a night, I think it is fine, that is the standard. Please, this is a hotel of more than 6,000 for 9 nights, this service level is too bad! Especially dead flies, moldy fruits, disgusting home! Please boycott this hotel and don't go!

Good equipment and connection to the public transport network

Very good hotel, comfortable, clean, good breakfast and the staff care of the perfect, from 10