Premier Inn London Hendon (The Hyde) Reviews

friendly staff Bedberg appears, but we changed rooms. It was all right. The breakfast was delicious.

Good communication to Hendon Central and Golders Green with bus 83. Nice supermarket / restaurant next door. Sainsbury just 5 min walk. More shops, restaurants and pubs closer to colindale. Nice rooms, loved the air conditioner. Good breakfast.

The hotel's hardware facilities are OK, the only drawback is that even the unlimited speed internet is charged, and the most important thing is that the internet is still very stuck after paying, and the signal in the room is also very poor

The room is very average, and the transportation is not very convenient. It takes 20 minutes to walk to the subway station. The hotel has no gym or swimming pool. It can only be said to be a very cheap choice in London

The transportation is quite convenient, the hotel restaurant environment and food are good, but the cleaning room must be arranged by the front desk.

Yes, the bed was very comfortable. It's just that the alarm clock at check-out was very scary. I thought it was a fire alarm... I was shocked. Everything else is quite good, the surrounding area is relatively remote, and it takes more than ten minutes to walk to the train station.

The environment is comfortable and quiet, and you have to tap your card to go upstairs, so you feel safe. 24 hours check in, convenient and fast. 😊

To sum it up, the staff were quite rude and not helpful, it was hard to find staff at the reception, the room smelt of cigarettes as soon as we got in and the smell was even stronger from the air vents the next morning. The only good thing I can say is that I had a good sleep but that’s most likely from 6 hours on trains and a long day of travelling around and exploring. Overall I would NOT recommend this hotel. I’ve stayed at other premier inns before which have been quite pleasant (for the small price) however this specific hotel was just really scatty and bad.

I was looking forward to staying at the premier inn in Hendon, but I became upset when I went into bathroom. No plug was by the sink. Shower was difficult to get the right temperature and the plastic curtain in the bathroom wasn't nice. Struggled to get into the bath for a shower. We arrived late check-in in that i forgot to say at check-in that i wanted the room cleaned. I saw a cleaner and said can you please clean our room. When we came back late to our room. It wasn't cleaned. Not happy about that. There was only one side table by the bedside and not both. No ironing board or iron. Disappointed about my stay.

Fairly good all around. Car parking is limited as is the restaurant menu. The best thing is the receptionist/waitress Shunza, she is very friendly , happy and helpful. A real credit to Premier Inn. If only more were like her I would use Premier Inn more often.

The location of the hotel is very important top us, the room is clean and adequate, the car park is needed and safe. The buffet breakfast is really good, apart from no dairy free butter for toast in the mornings, despite catering for allergies. Super market 400 meters away and corner shop right there, but when you sit down on the first morning, you can't leave kids whilst you run off to find df butter. The had this on our previous stay though.

Wasn’t sure when first seen building but fab inside. Staff were amazing, every time I met one of the staff she used my first name as a hi, or did you enjoy your meal Susan? Rooms spotless, staff friendly, not that far from central London. The bus runs every few minutes then few stops and tube to central London. It is worth the saving.

I stay in premier inns all the time for work but this one was bad, even for premier inn standards. Service is shocking. One person manning restaurant. Parking area is extremely poorly designed. Having to pay for parking. Getting told on your third night there that you have to book for dinner before 8:30pm being refused entry when the restaurant is empty every single night. Currently writing this with 7 other people in the restaurant. Breakfast poorly cooked, soggy and lukewarm. At least the TV worked.

Pity was only here for one night as we were passing through London. A great hotel and in particular the lady who checked us in and the lady who took care of us at dinner were simply outstanding and made our stay very memorable. We booked three rooms for the night and we had a great and wonderful night of rest followed by a lovely breakfast before checking out. Thank you for a great stay and my compliments to your very kind and wonderful staff who are excellent at their jobs.