Conrad Shanghai

Conrad Shanghai Reviews

Conrad Shanghai

No. 789 Nanjing East Road, Huangpu District, Shanghai, ChinaView hotel details
Conrad Shanghai
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Guest Reviews of Conrad Shanghai

9.1/10
Good
9098 review
Verified reviews
Location9.2
Amenities8.9
Service9.0
Cleanliness9.1
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All reviews(9098)
Positive reviews(8553)
Reviews with photos/video(3190)
Friendly front desk staff(691)
Near shopping area(507)
Delicious breakfast(501)
Convenient for shopping(476)
Loved the night views(137)
Clean pool(135)
Great swimming pool(135)
Luxurious(64)
Negative reviews(545)
Fuqidadaiwang
KING DELUXE ROOM
Stayed in Dec 2025
Travelling with friends
18 review
10/10
Outstanding
Posted on Jan 10, 2026
The hotel's location is absolutely fantastic! You're right on a pedestrian street and next to People's Square metro station, with tons of shopping mall restaurants around, making dining and shopping incredibly convenient. A special shout-out to Janet, who provided exceptional service – she was incredibly attentive, warm, thoughtful, and super responsive! The room was comfortable, the bedding clean and soft, and the view was beautiful. For this price, the quality you get is amazing value for money. Conrad Shanghai will definitely be my top choice for my next visit to Shanghai. Highly recommend!
Original textTranslated by Google
6/20
Response from Property: Dear Guest, thank you so much for choosing to stay at the Conrad Shanghai! We appreciate taking the time to review your stay and share it with other guests. Your patient and detailed feedback is the greatest affirmation of our service and a constant source of motivation for us to do even better. We highly value the experience of every guest who stays at our hotel, and we will continuously optimize our services and products to provide you with a better and more memorable stay. We sincerely look forward to your next visit and wish you a pleasant trip and success in your work!
Anonymous User
KING DELUXE ROOM
Stayed in Dec 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Jan 3, 2026
Carol and Ella provided excellent service. The hotel's location is convenient, and the room view is fantastic. My stay was very pleasant overall.
Original textTranslated by Google
6/16
Response from Property: Dear Guest, thank you so much for choosing to stay at the Conrad Shanghai! Your satisfaction with your stay is a great encouragement and a driving force for our improvement. We will continue to be dedicated to making every guest feel at home. We look forward to your next visit and hope you will have another wonderful experience!
Michaelsolar2018
KING DELUXE ROOM
Stayed in Dec 2025
Business traveller
13 review
10/10
Outstanding
Posted on Jan 10, 2026
Diana Lily Quain G provided excellent service. When I checked out, she helped me with several gifts, which were perfect little presents for the kids. I was very happy and will definitely be back next time.
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6/10
Response from Property: 尊敬的賓客,非常感謝您選擇下榻上海康萊德酒店!您的入住體驗能夠得到滿意,這給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。期待您下次光臨,我們能再次給您留下美好的入住體驗!
M45150****
KING DELUXE ROOM
Stayed in Dec 2025
Couple
7 review
10/10
Outstanding
Posted on Jan 13, 2026
The hotel is incredibly convenient for getting around, being close to the subway station. The high-level views are fantastic, and the front desk staff, especially Ivy, Quain-G, and Jack, were very welcoming and efficient with both check-in and check-out. Overlooking downtown Shanghai from the room, the window view is absolutely beautiful.
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6/9
Response from Property: 尊敬的賓客,感謝您選擇下榻上海康萊德酒店並利用寶貴時間如此細緻用心地分享您的體驗。作為酒店的尊貴賓客,您對我們服務方面的認可是我們一直以來的目標和動力!很高興您在這裏度過了難忘的愉悦時光,從字裡行間彷彿都感受到了被温馨幸福環繞的氛圍。我們會不遺餘力地繼續努力,為客人帶來更加完美的體驗!祝您工作順利,生活幸福美滿!
1815511****
KING DELUXE ROOM
Stayed in Dec 2025
Business traveller
4 review
10/10
Outstanding
Posted on Jan 12, 2026
The hotel's location is great, right next to People's Square, making it super convenient for getting around. The service was also good; staff at the entrance guided us to check in, and the lobby has a grand design. Check-out was very quick too. IVY, Quain-G, Echo
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您選擇下榻上海康萊德酒店!您的入住體驗能夠得到滿意,這給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。期待您下次光臨,我們能再次給您留下美好的入住體驗!
Minlay
KING DELUXE ROOM
Stayed in Dec 2025
Other
2 review
8.5/10
Very good
Posted on Jan 12, 2026
The facilities are complete and the hotel's location is very easy to find; taxis can drop you off directly at the hotel entrance, which is very convenient. The room was quite clean and tidy, and the staff were very proactive and enthusiastic in their communication. It's a pretty good choice for travel.
Original textTranslated by Google
6/9
Response from Property: 尊敬的賓客,非常感謝您選擇下榻上海康萊德酒店!您的入住體驗能夠得到滿意,這給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。期待您下次光臨,我們能再次給您留下美好的入住體驗!
Anonymous User
KING DELUXE ROOM
Stayed in Dec 2025
Couple
7 review
10/10
Outstanding
Posted on Jan 11, 2026
The room was over 40 square meters, very comfortable. The hotel staff were quite responsive, and the room was generally clean. The hotel's location is pretty good too. I'd choose to stay here again next time. Kylie, Ivy, Quain-G
Original textTranslated by Google
6/9
Response from Property: 尊敬的賓客,非常感謝您選擇下榻上海康萊德酒店!您的入住體驗能夠得到滿意,這給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。期待您下次光臨,我們能再次給您留下美好的入住體驗!
M870812****
KING DELUXE ROOM HIGHFLOOR
Stayed in Dec 2025
Couple
2 review
10/10
Outstanding
Posted on Jan 5, 2026
Freya, Rick, and Jack provided excellent service. The hotel's location is great, the lounge offers delicious food, and the breakfast is fantastic. There's also a Haidilao hotpot downstairs that's open 24/7, so you can grab a meal anytime. Overall, the amenities are really good.
Original textTranslated by Google
6/10
Response from Property: 尊敬的賓客,非常感謝您選擇下榻上海康萊德酒店!您的入住體驗能夠得到滿意,這給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。期待您下次光臨,我們能再次給您留下美好的入住體驗!
M483964****
KING DELUXE ROOM
Stayed in Dec 2025
Business traveller
2 review
10/10
Outstanding
Posted on Jan 11, 2026
The front desk was very professional and attentive during check-in, and the lobby had a grand ambiance. The hotel facilities are quite comprehensive, and sharing a parking lot with the Shimao Plaza next door is very convenient. IVY, Quian-G, Diana
Original textTranslated by Google
6/9
Response from Property: 尊敬的賓客,非常感謝您選擇下榻上海康萊德酒店!您的入住體驗能夠得到滿意,這給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。期待您下次光臨,我們能再次給您留下美好的入住體驗!
M569109****
KING DELUXE ROOM
Stayed in Dec 2025
Business traveller
1 review
10/10
Outstanding
Posted on Jan 10, 2026
The hotel is located between Jiujiang Road and West Nanjing Road, offering immediate access to a whole street of malls, trendy eateries, and large shopping centers. The hotel staff are well-organized, with dedicated teams for check-ins and guest services. Shoutout to IVY, Quain-G, and Echo!
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您選擇下榻上海康萊德酒店!您的入住體驗能夠得到滿意,這給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。期待您下次光臨,我們能再次給您留下美好的入住體驗!
1860134****
KING DELUXE ROOM
Stayed in Dec 2025
Family
6 review
10/10
Outstanding
Posted on Jan 10, 2026
The hotel's location is absolutely fantastic! You step right out onto Nanjing West Road pedestrian street, right in the heart of Huangpu District. Getting around by taxi is super convenient. The hotel's buffet offers a huge variety of choices, and the staff's service is excellent, especially Ivy, Quain-G, and Echo.
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您選擇下榻上海康萊德酒店!您的入住體驗能夠得到滿意,這給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。期待您下次光臨,我們能再次給您留下美好的入住體驗!
M52915****
Executive Room
Stayed in Dec 2025
Family
2 review
10/10
Outstanding
Posted on Jan 2, 2026
Lily Diana Quain G - These three ladies were wonderful during my stay! They not only walked me to the elevator but also explained the lounge benefits and hours, and even gave me several small gifts. They are truly excellent staff. And Aria, she helped me store my luggage after checkout.
Original textTranslated by Google
6/10
Response from Property: 尊敬的賓客,感謝您選擇下榻上海康萊德酒店並利用寶貴時間如此細緻用心地分享您的體驗。作為酒店的尊貴賓客,您對我們服務方面的認可是我們一直以來的目標和動力!很高興您在這裏度過了難忘的愉悦時光,從字裡行間彷彿都感受到了被温馨幸福環繞的氛圍。我們會不遺餘力地繼續努力,為客人帶來更加完美的體驗!祝您工作順利,生活幸福美滿!
Guest User
Premium Room
Stayed in Dec 2025
Family
1 review
10/10
Outstanding
Posted on Jan 10, 2026
The experience was great from the moment i checked in with my mom until we checked out. Also, we got an upgrade to a suite and it was wonderful. Such a lovely friendly staff, great service, and amazing location. I would like to thank Leo, Ivy, Quain-G, Echo, and Kyrie. Thank you Conrad for the hospitality and the gift.
Response from Property: 尊敬的賓客,感謝您選擇下榻上海康萊德酒店並利用寶貴時間如此細緻用心地分享您的體驗。作為酒店的尊貴賓客,您對我們服務方面的認可是我們一直以來的目標和動力!很高興您在這裏度過了難忘的愉悦時光,從字裡行間彷彿都感受到了被温馨幸福環繞的氛圍。我們會不遺餘力地繼續努力,為客人帶來更加完美的體驗!祝您工作順利,生活幸福美滿!
Guest User
Deluxe Room (Twin Beds)
Stayed in Dec 2025
Travelling with friends
1 review
10/10
Outstanding
Posted on Jan 14, 2026
Quain G ivy camille jack very good,thank You Next time I will back waiting for the good view room
Response from Property: 尊敬的賓客,非常感謝您選擇下榻上海康萊德酒店!您的入住體驗能夠得到滿意,這給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。期待您下次光臨,我們能再次給您留下美好的入住體驗!
_WeChat295375****
KING DELUXE ROOM
Stayed in Dec 2025
Couple
3 review
10/10
Outstanding
Posted on Jan 8, 2026
Huge thanks to Mike for the complimentary room upgrade to a fantastic view! The hotel staff, especially Evelyn, Camille, and Quain-G, were incredibly welcoming and even gave me some lovely little gifts. My stay was absolutely wonderful, highly recommend!
Original textTranslated by Google
Response from Property: 尊敬的賓客,非常感謝您選擇下榻上海康萊德酒店!您的入住體驗能夠得到滿意,這給予酒店很大的鼓舞,也是我們進步的動力,我們會繼續保持熱忱,致力讓每一位賓客享有賓至如歸的入住感受。期待您下次光臨,我們能再次給您留下美好的入住體驗!