We had a great stay at this hotel. The room was clean, spacious, and had a comfortable bed, plus a lovely view of the river. The location was excellent—just a 10-minute walk from the old town but in a quiet area at night. The amenities were a nice touch, including slippers, flip-flops, and a bathrobe. Common areas were pleasant and well-kept, with a cozy spot to enjoy tea. Breakfast was varied, with options for everyone. The staff was friendly and helped us book a transfer to the station.
A couple of small drawbacks: no gym, and the staff’s English was limited, but we managed to communicate just fine. Overall, a great choice for a comfortable and relaxing stay!
GGuest User2025.02.19
We had a great stay at this hotel. The room was clean, spacious, and had a comfortable bed, plus a lovely view of the river. The location was excellent—just a 10-minute walk from the old town but in a quiet area at night. The amenities were a nice touch, including slippers, flip-flops, and a bathrobe. Common areas were pleasant and well-kept, with a cozy spot to enjoy tea. Breakfast was varied, with options for everyone. The staff was friendly and helped us book a transfer to the station.
A couple of small drawbacks: no gym, and the staff’s English was limited, but we managed to communicate just fine. Overall, a great choice for a comfortable and relaxing stay!
The hotel is located in the center of Fenghuang Ancient Town, a national historical and cultural city, Hongqiao. It is conveniently located for sightseeing. You can drive directly to the hotel entrance, and the high-speed rail line can directly reach the hotel. It takes 3 minutes to walk to the hotel. The transportation is very convenient and it is an ideal place for Chinese and foreign friends to stay. The hotel has a construction area of about 2,000 square meters and has various luxurious and comfortable guest rooms, equipped with ethnic restaurants, conference rooms, chess and card rooms, self-service laundry rooms, etc. The hotel design adopts modern new Chinese style plus light luxury style, interpreting the perfect combination of traditional classics and modern fashion, creating an elegant, beautiful, warm and smart experience space. The hotel pursues the concept of family-oriented service and provides high-quality services to every friend. It is an intelligent comprehensive hotel integrating accommodation, catering, entertainment and tourism business services. We look forward to your visit!
Aabree wong2025.01.20
This was the place where I had the best sleep during my trip in China. The bed and pillows were very comfortable. The aircon/heater is very responsive. The hotel is located at the 3rd floor and there's a staff stationed at the ground floor who is supposed to help guests carry the luggages up. Staff was friendly and helpful tho' they can't speak english but that's not an issue at all. Deliveries done by a robot. The only gripe I have is that the hot water took ages to come and the ceiling is too low and we bumped our heads :( so be careful if you book this room with view.
The Sulv Lianhua Hotel is one of the newest hotels in Fenghuang, having been renovated in 2023. Boasting a convenient location, the hotel is just 11km from Fenghuanggucheng Railway Station and 43km from Tongren Fenghuang Airport. Transportation around the city is also convenient, with Fenghuangdengdai Metro Station within walking distance. Famous local attractions Wanmingta, West Gate Tower and Tuo River, can all be reached with a short walk. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Fenghuang hotel offers parking on site. If you demand a high level of service, our guests have indicated that this hotel has excellent standards. This hotel is a popular accommodation for guests traveling with families.
RRainyeenglo2024.09.28
The hotel is close to the Fog bridge in the Fenghuang ancient city. My room has the river view and two balconies, which is excellent for night view of the city. The room is spacious enough for four adults, but needs to share for one bathroom. The breakfast buffet only offered a simple Chinese breakfast with limited varieties. The hotel room was quiet at night time. The staff were friendly and helpful the whole time. The restaurant was excellent and offered authentic Hunan style food. Overall, this hotel experience was excellent.
Excellent
4191 reviews
9.7/10
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per night
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The Phoenix Boutique Hotel is located in the core scenic area of the Tuojiang River in Fenghuang Ancient City, Hunan Province. It has a superior geographical location and convenient transportation. The overall construction of the hotel is based on the historical and cultural background of Fenghuang Ancient City, fully integrating Chinese classical elements and perfectly reflecting the traditional Chinese architectural style and cultural charm. The name of the hotel is taken from the three characters "Phoenix City" inscribed by the former national leaders. This inscription memorial archway is also one of the landmarks of the ancient city of Phoenix. The hotel is built in the "Nine Ones" ancient city of Phoenix. Its architectural style refers to the style of the old courtyard of Phoenix. The cloisters in the courtyard overlap, the corridor carved beams and painted rafters, and the whole room is made of Chinese solid wood. There are ancient wood furniture, painted solid wood bucket cabinets, mahogany tea tables, old boat wood antique shelves, yellow pear, mahogany antique carved beds, and Chinese floor lamps; The entire hotel layout is antique, step by step scenic, full of cultural charm. The Phoenix Ancient City is named after its resemblance to a phoenix spreading its wings and ready to fly, backed by green mountains. The hotel's overall courtyard and corridors also feature bird cages, which serve as a reflection and embedding of the cultural theme of the Phoenix Ancient City. At night, there is also a beautiful light show, dazzling and dazzling. Fenghuang Ancient City is nestled by mountains and waters, with the Tuo River flowing through the city. The majestic Nanhua Mountain reflects the entire ancient city of Fenghuang. Under the north gate of the city, on the shimmering river, there is an ancient wooden bridge with stones as its piers, and both of them have to cross sideways; The Phoenix Boutique Hotel is located across from the North Gate Pier in the core scenic area of the ancient city, overlooking the lush trees of the Nanhua Mountain scenic area, as well as famous Phoenix landscapes such as the Jumping Rock and the North Gate Tower that flow around the knees; Within a ten minute walk from Hongqiao and Shen Congwen's former residence, the hotel balcony offers a panoramic view of the Tuojiang River, especially at night when the night scenery is particularly spectacular. The hotel also has a bar where guests can experience free drinks and snacks upon check-in, allowing you to experience a different night culture, lighting, music, ancient architecture, forget about city troubles, and travel through time in a different place. The hotel has convenient transportation and is a must visit attraction, Hongqiao. It is located downstream of the Phoenix Boutique Hotel and can be reached within a ten minute walk. From Hongqiao, you can enjoy the picturesque scenery of the entire Phoenix City and the picturesque views on both sides of the Tuo River, which is refreshing and relaxing. Hongqiao is divided into two floors, with the first floor mainly featuring a variety of grocery stores and specialty snack shops; The second floor is the Folk Culture Building, which houses all the calligraphy and painting works related to the Hongqiao Wind and Rain Tower from ancient times to the present day, for visitors to enjoy and learn. There is also Shen Congwen's former residence, Phoenix Ancient City Tower (North Gate City Tower), and Shiban Old Street Phoenix City Boutique Hotel, which is a Chinese style boutique hotel full of historical, cultural, and artistic atmosphere. It has a superior geographical location, convenient transportation, comfortable and spacious rooms, and exquisite decoration. Whether for business trips or leisure vacations, it is your first choice; Come to Phoenix Ancient City for tourism and stay at Phoenix Hotel, where you can enjoy comfortable services and a unique stay experience.
AALEJANDRA2024.05.10
The hotel has an ideal location, breakfast is included and is ok, the rooms are very clean and comfortable, as well as having a very traditional style, it is a very cozy hotel. However, I want to highlight that what makes this hotel extraordinary is the service of all the people who work there. It is worth mentioning that I do not know a single word of Chinese, but this was not an impediment for us to be able to communicate, in addition to being They anticipate your needs as a foreigner, they even helped us talk to the hotel that was going to be in another city so that they wouldn't cancel our reservation, since we were going to arrive very late.
I thank them very much for their help, being so far from home (Mexico) they were wonderfully homely.
The Phoenix Dream Habitat Stilted Building Riverside View Homestay is located in the core area of Fenghuang Ancient Town, right next to the Tuojiang River, and boasts a breathtaking riverside view. The guest rooms are spacious, bright, simple and elegant. They are well-equipped, and some room types are furnished with viewing balconies, allowing you to fully enjoy the clear water of the Tuojiang River and the lights of the ancient town. You can reach famous scenic spots like Hongqiao Bridge and Shen Congwen's Former Residence just a few meters' walk away. With convenient dining and shopping options in the surrounding area, it is an ideal accommodation for you to explore the ancient town and unwind. Whether you are a romantic couple, a photography enthusiast, or a family on a trip, this place will surely leave you with unforgettable travel memories.
RRangrong2025.04.19
The room is very clean and comfortable with good scenery and view.  The owner and staffs are very kind to us even we cannot speak Chinese. They tried helping and gave suggestion. The location is also good. It's close to many spots. The owner call Taxi for us and facilitate everything well on the day we left. She also provided ginger sugar as souvenir. I highly recommend this accommodation to the visitors who are planning to visit Fenghuang old town.
The Tang She - See Mountain Hotel is a Wen Yu Silence Hotel, which is located in the old garden site of the former Xiangxi King Chen Quzhen's public house in Fenghuang Ancient City, with half of the ancient city and a unique perspective of Nanhua Cascade. The Tangshang represents a unique way of living, keeping a sense of nostalgia, to explore the mysterious history and culture of western Hunan and the distinctive ethnic customs. Jishou East Station, Phoenix Ancient High-speed Railway Station interior designer Tian Wenyi after two years of meticulous construction, with green bricks, rammed earth, logs as the design elements, light and shadow of the building and the combination of nature, will be a non-heritage cultural heritage Phoenix paper mache “auspicious lion” fusion of indoor space, to send a beautiful humanistic care and aesthetics, living in a traveler's life of more possibilities. Stories of the past, mountain light and tree shadows are embedded in the name to find a reason for every person who is fond of nature and the fragrance of history to come here. The whole room is equipped with intelligent system, facilities and equipments are selected from internationally renowned high-end brands, and the hotel rooms are cleverly designed with 29 different styles of rooms, independent bathrooms, independent bathrooms, suites for enjoying the experience, the details everywhere reflecting a sense of home in the soul, and the warm color of Morandi, low-key and noble, with a pleasant taste. Rooftop suite of Smoky Pavilion, enjoying the private sky terrace, with the beautiful view of the ancient city. The independent courtyard suite, enjoying a pleasant experience of staying in the hotel, is a real residence where the heart can stay. The hotel's collection of three rooms with large 4.8-meter bathtubs can be used for swimming in the room. Whether you are a person, a couple, a close friend, a family or a team is a good choice for traveling...twelve spring, summer, autumn and winter, the subtle place, return to the calm, return to the quiet. The flowing lines and shadows of the Tangsha-See Hill Cormorant 1913 Dining Bar balance the beauty of the whole space, from sunrise to dusk, every second is a superb enjoyment. Afternoon tea, customized private dinners, travel photography, music parties and candlelight dinners in the golden dining room with a bird's eye view of half of the ancient city, an infinity pool, and a rooftop garden.
GGuest User2024.04.02
Really nicely decorated hotel. Id say one of the best hotels in this region. Given only four stars as our room was quite strong with cigarette smell. We informed the staff about it and they said they would send someone to fix it. I think what they did was just opening the window which made it worse as the cigarette smell was stronger when we came back possibly because we were on the second floor and someone was smoking outside. We didnt bother to tell them again as it was late and we just wanted to sleep. There was also some sticky stain on the floor that we asked them to clean it but it was still there when we came back.
Staff very friendly. A tea set is also provided.
The FengHuang Shan Shui Lian Xin Hotel is an ideal spot for travelers wanting to discover the city. The FengHuang Shan Shui Lian Xin Hotel is an ideal choice for travelers who want to take in the sights and sounds of Fenghuang. The hotel is only 11km from Fenghuanggucheng Railway Station and 43km from Tongren Fenghuang Airport, giving guests a number of convenient transportation options. Transportation around the city is also convenient, with Fenghuangdengdai Metro Station within walking distance. Famous local attractions Tuojiang Rock, Shen Congwen's Former Residence and East Gate Tower of Xiangxi, can all be reached with a short walk. This hotel makes a great place to kick back and relax after a long day of sightseeing. This Fenghuang hotel offers parking on site. According to our guests, this hotel provides a very high level of service. For guests traveling with families, this hotel is consistently one of the most popular choices.
QQinhewu2025.05.15
The hotel is located in the middle and lower reaches of Tuojiang River. It is relatively quiet compared to the bar area in the middle reaches, and taxis can drive to the door. You don't have to drag your luggage around the ancient city. Of course, it will be farther to the central area. It takes about 15-20 minutes to walk. The pictures were all taken on the balcony. Picture 1 and 3 are the balcony king bed room of room 8302, which has a bathtub (I stayed there), and picture 2 is the balcony twin bed room of room 8303, which has a larger balcony. (No one lives there, so I went in to take a picture with the door open). The next room is not sure if it is 04 or 05, which is also a balcony king bed room with a nostalgic phonograph and a bar. These three rooms have the same price and have their own characteristics for netizens to refer to. The room facilities are standard hotel-like, which I like very much. B&Bs are always uncomfortable to stay in. Theirs is not a B&B, but a hotel, and they are very comfortable to stay in. The breakfast is average. The curtain between the bathroom and the room is a bit transparent. The service is very good, and it feels like home. In short, it is recommended! We were in a hurry to catch the high-speed rail, and the store owner personally sent us to the station and confiscated our money. It was a great help in the snow. Thank you!
The Floral Hotel Fengyu Chenxi (Phoenix Ancient Town Center) provides a great place for travelers to relax after a busy day. The Floral Hotel Fengyu Chenxi (Phoenix Ancient Town Center) offers a pleasant stay in Fenghuang for those traveling for business or leisure. The hotel is only 11km from Fenghuanggucheng Railway Station and 43km from Tongren Fenghuang Airport, giving guests a number of convenient transportation options. Being just minutes away from Fenghuanglansheng Metro Station allows guests to explore the city with ease. There's plenty to do nearby, with Duocui Tower, Xiong Xiling Former Residence and Xiangxi Shawan Scenic Resort all within a short distance. This hotel makes a great place to kick back and relax after a long day of sightseeing. Guests of this Fenghuang hotel can make use of the parking facilities. When it comes to Fenghuang hotels, the Floral Hotel Fengyu Chenxi (Phoenix Ancient Town Center) is highly regarded for its excellent facilities. This hotel is particularly popular with those traveling with families.
JJY2024.11.04
Hotel is right smack in the centre where the buzz is happening, but it’s in an alley so it’s not too noisy. Water took a while to warm up. Beautiful room nonetheless! Staff was also very friendly.
Qingyi Linjiang Light Luxury HomestayQinglian linjiang light luxury home stay facility is located near the qifeng mountain near the tuojiang river, next to the dongguan gate of the middle position of shawan scenic area between hongqiao wind and rain building and fengqiao, and adjacent to the underground parking lot of the armed forces department, hongqiao temporary parking lot and folk custom park parking lot. Close the door adjacent to the east, near the hongqiao wind and rain building, longevity palace, million tower, wind bridge; Overlooking the south China mountain god phoenix cultural tourism scenic area, back to longge stilted building group, take the green building, broad vision, convenient transportation."To love the lotus alone out of the mud and not dye, zhuo qinglian and not evil, in the straight, not rambling, xiangyuan yiqing, tingting net plant, can be far view and not obscene how... ", "the name for thousands of pure fu li, water climbing everything Hugh", this is the origin of.Home has a small conference rooms, tea, books and other places of entertainment, room layout is built according to miao tujia style fusion modern factors, the home stay facility has various types of rooms, the room with complete set, the home stay facility with 24-hour hot water, central air conditioning, covering 300 high speed WIFI comprehensive whole room, combined with the crystallization of ancient and modern, to show the model of xiangxi homes.Nowadays, in the age of material desire and miscellaneous information, life is neither here nor there.I am waiting for you at qinglian to experience the "home stay dream of tea and wine life".
JJittakan2025.01.01
Very big room, staff so friendly they help us book tour to miao village and have free for Chinese costumes only pay for photographer. Room same as picture in trip, I got room on 4th floor no elevator. Sound from restaurants around hotel too noisy until 23:30 then it quite time still can accept. Recommended this room for nice view.
Fenghuang Youran Qingsu is located in the lower reaches of the Tuo River in the ancient city of Fenghuang, on the north bank of Yunqiao. With a gentle embrace of a bay of Tuo water, it offers a glimpse of southern China's lush greenery. It takes about 3-4 minutes to walk to the famous attractions of the ancient city& Lt; Br> The inn is designed with a simple yet refined concept of light accommodation, focusing on the study of modern architectural aesthetics on the basis of comfort, and striving to integrate the two together. Comfortable mousse mattress, duck down bedding, Arrow brand fully intelligent toilet, fully automatic electric curtains, solid wood home& Lt; Br> Allowing you to enjoy a modern intelligent accommodation experience, at the same time, the humanized services provided by the inn are constantly improving, including itinerary planning and regional feature introductions. The inn is dedicated to providing you with everything you expect, hoping that when your luggage is put down, you will not be willing to leave again; Even if I leave, I occasionally remember the time I spent here, perhaps it was a green grass, perhaps it was a smile& Lt; Br> Picking chrysanthemums under the eastern fence, leisurely seeing the southern mountains, listening to the wind, watching the rain, eating tea, savoring tranquility, enjoying private time alone, boundless scenery with me, waiting leisurely for your beautiful encounter.
KKwan14122024.11.18
Love everything about this hotel. The reception guy was very friendly and very helpful. The room is clean and beautiful. The hotel is about 10-15 minutes walk to heart of Fenghuang but we dont feel its far at all because there are so many local stalls, shops and restaurants for us to look at along the way.
The hotel do not provide a breakfast but on the main street which is 2 minutes walk from the hotel have so many local restaurants which serves Chinese style breakfast.
Nice thing about this hotel is we can get the taxi from the train station to the front of the hotel which means we don’t have to drag our luggage far.
Every staff at this hotel is very friendly and helpful. Like us, if you dont speak Chinese, you can add the hotel wechat to communicate with the staff.
I would definitely recommend this hotel to anyone looking for a place to stay in Fenghung. We like this hotel a lot and will come back to stay here again
Perfect
1664 reviews
9.8/10
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Sulv Lianhua Hotel
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"Offers pick-up/drop-offs""Fantastic river view"
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4
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"Quiet & comfortable""Offers pick-up/drop-offs"
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No.
5
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"Offers pick-up/drop-offs""Located in the city centre"
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"Friendly front desk staff""Delicious breakfast"
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Top rated hotels in Fenghuang
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Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
9.9/10
Perfect
GGuest UserAmazing boutique hotel located in the center of Fenghuang old town, with amazing staff and great luxurious atmosphere! ❤️
The room was very spacious, beautifully decorated and with all modern amenities. Everything was incredibly clean and felt brand new. Our highlights were the comfy bedsheets and the elegant bathtub, which were the perfect end after a long day of traveling! Breakfast in the morning comes as a set menu of Chinese typical breakfast dishes, including noodle soup , dim sum, fresh fruit, all tasty and made fresh. In case you are too lazy to wake up early, in the room there is available a nice selection of local teas and coffee free of charge.☺️
The location of the hotel is very convenient, as it is central to the old town and yet away from the noise of the crowds and bars which stay opened until late ar night. All main points of interest are easily reachable by foot within 5 minutes.
A special mention goes to the family staff who went above and beyond to meet our request! They not only helped us organize car transfer from and to the train station, (including carrying our luggage to the main road since in the old town no cars are allowed), but also to book tickets to the nearby attractions, give us restaurant recommendations, and even provide heating machine for the room.
We cannot recommend enough this hotel for anybody who wants to spend a great relaxing time in Fenghuang old city. They surely know how to make a guest feel pampered for the whole stay!
5🌟 top service, thank you !!!
JJackie ChanNew and clean accommodation,
The location of the accommodation is not on the river but near the river. Add a little money and you can choose a room with a river view. It is near Nanhua Bridge, so there is no noise from the pubs at night.
When you arrive at Fenghuang Station, the accommodation will let you pick up a Maglav ticket, sit and enjoy the view, go to the station near the accommodation and let the car pick you up, help you carry your luggage.
Importantly, the accommodation has free local costumes, you can change into them for walking around or taking pictures without any conditions.
Before leaving, they also gave us snacks, helped us carry our luggage to the taxi.
GGuest UserThe room I stayed in this time was very clean. The scenery outside the window was beautiful. You could also see the Phoenix-like outdoor performances and large-scale fireworks in the ancient city of Fenghuang. The soundproofing effect of the B&B was very good. When the window was closed, all the noise was left outside, and the boss lady He also very thoughtfully introduced us to the sightseeing and food in Fenghuang Ancient City. This holiday was very enjoyable😃😃
NNamtarnHotel is located by Nanhua bridge. It is easy to find, just 300 metre from main road. The lady is very helpful and staffs are helpful. Bed and pillows are comfy. Aircondition is quiet and good temperature. Hotel provided slipper, shoes, hairdryer, amenities. At night you can near the noise from restarants and early morning, you can hear a voice from tour group. Overall, worth to pay.
MMaxx ThanchanothFirst of all, I would like to say about service, the staff (a tiny girl in glasses) is very very helpful and service-mind. The driver sent us at wrong gate, then she came to pick us up and assisted us to hotel and did the same thing when I go back, she tried to find taxi for us. Moreover, one of staffs gave me a gift when we check-out. The place is located close to south gate and popular and crowded. I spent time at balcony for long time, so happy. The room was clean and comfy. I love this place so much.
YYehYehYeh葉子We had the best service of our trip at this hotel- they truly go beyond and above. It was only a 15min Didi from the train station, also the bus shuttle from HSR to the city is right in front of the hotel. The location is perfectly situated at one side of the main bridge, but a nice 5min stroll away such that you are away from the noise on the main ***** (in front of the river). Also, no mosquitoes. We initially booked a riverfront hotel but I am SO glad that we changed to this hotel after actually walking the whole tourist ***** on foot. Legit the cobblestones near the river are terrible, and cars can’t get in so it’d have been a nightmare.
Next, Xiao Dai (小代) who helped us and the manager were all so sweet. 小代answered all our WeChat questions extremely promptly (literally 1-2mins), and when we asked about the free laundry self use machine onsite, she offered to have us leave it in our room and do it for us so we could go out and explore. I thought this was truly above and beyond- she picked the clothes up from our room, washed them (separately as well for colours and whites), hung them and sent us a photo, dried them and returned them to us folded and freshly laundered. We were simply floored by this level of service. They are so so so kind and I can’t recommend this hotel enough for their kindness and eagerness to ensure your comfort during your stay.
We stayed on the 7th floor in a suite and it was very comfortable- the bed itself and pillows were just right. Sheets felt high quality, pillows not too stiff and high, duvet was fluffy and nice. I liked that the toilet is separated from the shower and vanity- the soft but bright filtered lighting for the bathroom vanity was amazing for getting ready (for the girls who are sick of hotels with dark lighting and can’t do their make up). The room was spacious and although some aspects were a bit outdated, it was clean large and comfortable - we were so happy with our room.
They also gave our group of 3 girls 4 room cards which allows for each card to breakfast. The breakfast ayis were so nice and made eggs freshly your way when asked. The cucumber and radish pickles were yummy and we really liked the corn soup and congee as well as all the vegetable dishes. The selection was good for us, as we like clean and simple, easy to digest and nutritious foods in the morning.
Oh yeah they also sent us to the HSR on check out without charge, in the hotel’s car. They were so prompt in getting us to the HSR and the driver was really considerate, safe and careful. Literally the most calm drive we’ve experienced in China.
Side note- the gym is massive and looks largely unused but the equipment is good, there are weights and cables and everything. There’s also a pool table and table tennis. A yoga room complete with a good amount of gear and mats.
PPaowoahTraveled in December, it was nice for us as there wasn’t a lot of people. Really easy to communicate with them through Wechat. They got us a car for train station pick up and drop off. Upon arriving, someone came out to get us. It’s a flight of stairs down first (they offer to help with luggage) but would say to pack light because we were struggling. It’s a couple minutes walk to the place, I believe they have two, so depends which one they bring you to?
We got the connecting rooms via balcony. It was nice because it was two rooms and each room had its own bathroom. We were able to see the water bridge (I believe) right outside the balcony which was nice. Good thing we were just on the first floor so with our luggages, stairs wasn’t too bad. Since it was not peak season, even with the bar nearby, it was not too loud for us at night. There’s some restaurants and photoshoot shops nearby as well. We did the photoshoot store right next to this stay and it was just ok for reference, feel like you can get cheaper elsewhere.
Everything was pretty clean but there were some issues. Since it was December, it was cold. And when we first arrived, there was no hot water (just all freezing cold water). They said water heater was just cleaned or something when I asked. They said hot water should be back at night but our water when we showered wasn’t too promising. And then the heater was barely warming up the room so we were basically freezing. We took out all our jackets and all and we were still cold. Our room door to the balcony window was also broken which I was frustrated at first since it was cold, no hot water, heater not working, cold air blowing in. They eventually fixed it and I did appreciate the lady giving us portable heaters for the room to use.
Overall, I think it’s not a bad place.
WWongThere was a lady who was extremely friendly and eager to help tourists like us. She even helped us to buy tickets to a local performance (I didn't really like the performance though), and from what I know, they do not charge extra fees for helping to buy tickets. My only issue is that I would have preferred to plan my trip in advance and buy all the tickets in advance prior to arrival, which seems to be a service that the staff were not able to provide. I ended up giving in to buy the main attraction tickets from a local provider at the train station that I believed was from the government agency. I found out that the pricing is the same as this resort's offer, so no harm had been done. But please note that making purchases in advance will help reduce a tourist's vulnerability to scams on the day of arrival. So I hope the staff can learn from this.
The view from our room was spectacular as promised. Perfect high level view (not really birds eye view but kind of) of a whole partial region of fenghuang (FH is very big so it is hard to have a view of the entire region). Unlike the views from other hotels, this view was the most unique, which was one you cannot find typically from walking through the streets (you can't enjoy the view if your hotel is part of the view, right??).
I also give 5/5 for amenities because it is surprising to see a room being powered by smart technologies at a place like FH. However, there were some flaws that I wanted to point out which I didn't fuss with the staff because I was only staying for 1 night.
1. The kettle cover was kind of rusty.
2. Only 2 face towels were provided for a 3pax room.
3. We had no idea how to manually flush the toilet bowl because the sensor seemed to not be working properly...
As I did not complain to the staff because these are minor problems and it was late at night, so I feel that it is not fair to penalise them. I believe the staff will change for me if I have requested them to. Also, these are small issues as compared to the clean and spacious room we received. I liked the style of the room too. The beds and blankets were really comfortable :)
I still give 5/5 because of how courteous the staff were, and I highly recommend this place for your accommodation booking!
HHuey LingShort walk from Rainbow Bridge, and along the way there are plenty of eateries. Bus to railway station is just in front of the hotel. Overall it is a very convenient location to stay.
Room is clean and big. Bed is very firm and comfortable.
Shower room is on the other side away from the basin and toilet and there are no hooks for the towels.
Breakfast is buffet style with simple spread.
PPanda 196!Hotel is very clean, modern , quiet with elevator. Hotels along river are more noisy, and you need to drag luggage through steps and cobble stone lanes (no cars allowed in ancient town tourism zone). 15 min walk to river areas. Chinese breakfast only. Complimentary pick up from high-speed rail station and welcoming fresh fruits on arrival. Lots of eateries nearby and along the river (with sides).
You need to call (message thru WeChat) in advance to book arrival pick up. Pick up is at an underground level of the train station. From train station to hotel is about 20 mins.
Owner also provided free transfer back to train station, a real bonus! Chinese breakfast only. No or limited english. Great Value!
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