The Riverside House Hotel
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Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Mildenhall

The Riverside House Hotel

Health Protected
17 Mill St, Mildenhall, IP28 7DP, United Kingdom
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With a stay at The Riverside House Hotel in Bury St Edmunds, you'll be on the riverwalk, within a 15-minute drive of Newmarket Racecourse and Mildenhall and District Museum. This hotel is 1.4 mi (2.3 km) from Royal Worlington & Newmarket Golf Club and 4.3 mi (6.9 km) from Mildenhall Stadium.Show More
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hotel overview picture
4.2/5Very Good·Cleanliness: 4.2
All 50 Reviews
Amenities
Golf CoursePublic ParkingFreeBarRestaurantMeeting RoomLuggage StorageWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Airport: Cambridge Airport
(31.9 km)
Train: Bury St Edmunds
(23.3 km)
Landmarks: Jubilee Fields
(520m)
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Rooms

Guest Reviews

Trending Questions

Policies

Services & Amenities

Family Room
10

Family Room

1 Double bed or 2 Single bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
TV
Daily Housekeeping
Room Details
Check Availability
Honeymoon Suite
7

Honeymoon Suite

1 King bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Hair Conditioner
Shampoo
Room Details
Check Availability
Classic Double Room
15

Classic Double Room

1 Double bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Hair Conditioner
Shampoo
Room Details
Check Availability
Deluxe Double Room with Garden View
10

Deluxe Double Room with Garden View

1 Double bed
Free Wi-Fi
Non-smoking
Air Conditioning
Private Toilet
Hair Conditioner
Shampoo
Room Details
Check Availability

Guest Reviews(50)

4.2/5
Very Good
Verified Reviews
  • Cleanliness4.2
  • Amenities4.2
  • Location4.2
  • Service4.2
Jill Man
February 16, 2023
Friendly staff Delicious breakfast Tv in the room was too small from the distance on the bed.
Stuart
December 11, 2023
Had the Hotel contacted me when I booked a room and told me there would be loud music playing until gone midnight, which was then replaced by the banging of the lift, I certainly would not have booked, The hotel is Eco Friendly due to the lack of working light bulbs,The furniture had more chips than McDonaldsThe room was supposedly the "Honeymoon suite" but I'm guessing the divorce rate locally had gone up after spending the night in this grubby, tatty overpriced room When I booked out the very non-professional staff member sat un his overcoat and scarf, didn't enquire how my stay was, only good point, the breakfast was good quality
richard
December 10, 2023
No welcome on arrival. There was very short notice of a Christmas party so the night was very loud up until 12.30am. No acknowledgment on departure. The room was full of cobwebs on the ceiling and the breakfast room was very cold. The bed and pillows were also not that comfy. Overall the hotel was very tired.
Carlos
November 11, 2023
The staff, service, and accommodations was excellent and walking distance to restaurants and grocery stores. Will definitely stay there again.
Paul
October 23, 2023
Great hotel. Amazing food and located perfectly for my work. This is my 4th visit this year with my 5th already booked...... No complaints from me just a thanks to the team for looking after me while I am with you.
James
December 21, 2023
Laura, the waitress, was wonderful, polite, helpful, courteous, pleasant.
P
September 7, 2023
Fairly basic accomodation and quite tired in places. We were in the honeymoon suite as we assumed that would be in a nice quiet area of the hotel but in fact it was between the lift and the main stairs so probably the noisiest location! Take earplugs. The breakfast was good.
Rex
July 2, 2023
The hotel was disappointing - no-one at reception (automated check in) and the breakfast was satisfactory but not great and failed the sausage test. The bedroom design was odd and the bedside tables were unfinished (can't upload photo). I don't think the property justifies a 4-star rating.
Dawn
June 27, 2023
Overall, we enjoyed our stay, but check in was disappointing. In the lobby as we arrived, they had self check in set up on a computer at the desk. A staff member was nearby the desk, but never welcomed us or made eye contact as we entered the lobby, or asked if we needed assistance with anything. Finally he engaged us as we were trying to figure out how to get to our room. Our room was on the 3rd floor of the hotel. The room itself was lovely, but the weather had been very hot for days, and when we got to the room all the windows were shut, and the air conditioner was off. It took a long time for the room to be tolerable temperature wise. As they knew they'd booked the room, it would have been nice for them to have attempted to cool it down before we arrived. Other than that, all was good. The breakfasts were plentiful and delicious, and the staff friendly and helpful.

Property Policies

Check-in and Check-out Times
Check-in: 15:00–23:00
Check-out: 07:00–11:00

Front desk hours: 24/7

Child Policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots cannot be added. Extra bed policies vary according to room type. Please refer to the relevant room type policy.

Breakfast
TypeContinental, Full English/Irish, Gluten-free, Vegan, Vegetarian
StyleSet menu
AgeFee
Children 17 years old and under
£9.95 per person
Adult
£9.95 per person
Additional breakfast fees are not included in the total and need to be paid at the property.

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Health Protected

Clean
  • 4.2/5
Health & safety measures
  • Thermometers available
Cleaning & disinfecting
  • Rooms are disinfected between stays

Property Description

  • Opened: 1800
  • Number of Rooms: 15
With a stay at The Riverside House Hotel in Bury St Edmunds, you'll be on the riverwalk, within a 15-minute drive of Newmarket Racecourse and Mildenhall and District Museum. This hotel is 1.4 mi (2.3 km) from Royal Worlington & Newmarket Golf Club and 4.3 mi (6.9 km) from Mildenhall Stadium.

Take in the views from a terrace and a garden and make use of amenities such as complimentary wireless internet access.

Grab a bite to eat at The Riverside Terrace, a restaurant where you can enjoy drinks at the bar/lounge, take in the garden view, and even dine alfresco. You can also stay in and take advantage of the room service (during limited hours). Full breakfasts are available daily from 6:30 AM to 10:00 AM for a fee.

Featured amenities include a 24-hour front desk, luggage storage, and a safe deposit box at the front desk. Free self parking is available onsite.

Stay in one of 15 guestrooms featuring flat-screen televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Private bathrooms have complimentary toiletries and hair dryers. Conveniences include phones, as well as safes and desks.

Services & Amenities

Bar
Restaurant
Restaurant
Restaurant
No additional info available
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Frequently Asked Questions

How much does it cost to stay at The Riverside House Hotel?

Prices at The Riverside House Hotel are subject to change according to dates, hotel policy, and other factors. To view prices, please search for the dates you wish to stay at the hotel.

What is the closest airport to The Riverside House Hotel?

The closest airport is Cambridge Airport. It is 31.9 km from the hotel and approximately a 24minutes journey by taxi.

What are the check-in and check-out times at The Riverside House Hotel?

The check-in time is after 15:00 and the check-out time is before 11:00.

Does The Riverside House Hotel provide airport transfer services?

No, the The Riverside House Hotel doesn't provide airport transfer services.

What amenities and services does The Riverside House Hotel have?

The Riverside House Hotel has the following amenities and services: Golf Course, Parking, Bar.

Does The Riverside House Hotel have a swimming pool?

No, The Riverside House Hotel doesn't have a pool.

Does The Riverside House Hotel have fitness amenities?

No, The Riverside House Hotel doesn't have fitness amenities.

Does The Riverside House Hotel provide Wi-Fi?

Yes, the hotel provides Wi-Fi.

Does The Riverside House Hotel have non-smoking rooms?

Yes, The Riverside House Hotel has non-smoking rooms. Please view the hotel listing for details.

Does The Riverside House Hotel provide breakfast?

Yes, The Riverside House Hotel provides breakfast.

About This Property

Nearest AirportCambridge Airport
Distance to Airport31.88KM
Nearest Train StationBury St Edmunds
Distance to Train Station23.32KM
Average Price FromGBP122
Hotel Star Rating3