Mitsui Garden Hotel Fukuoka Nakasu

Mitsui Garden Hotel Fukuoka Nakasu Reviews

Mitsui Garden Hotel Fukuoka Nakasu

5 Chome-5-1 Nakasu, Hakata Ward, Fukuoka City, Fukuoka Prefecture, 810-0801, JapanView Hotel Details
Mitsui Garden Hotel Fukuoka Nakasu
Mitsui Garden Hotel Fukuoka NakasuMitsui Garden Hotel Fukuoka NakasuMitsui Garden Hotel Fukuoka Nakasu
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Guest Reviews of Mitsui Garden Hotel Fukuoka Nakasu

9.2/10
Great
1333 review
Verified reviews
Location9.4
Amenities9.0
Service9.2
Cleanliness9.3
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All reviews(1333)
Positive reviews(1309)
Reviews with photos/video(381)
Easy to get around(248)
Close to metro(154)
Delicious breakfast(134)
Relaxing hot springs(103)
Convenient for shopping(91)
Strange smell in room(16)
Luggage delivery service(15)
Highly recommended(12)
Negative reviews(24)
Mon in Red
Standard , 1 Bed Queen
Stayed in Sep 2025
Solo traveller
7 review
10/10
Outstanding
Posted on Oct 9, 2025
It is located in Nakasu which is close to the famous yatai area (food stall), within 5-10 minutes walking distance to Tenjin, the major business and shopping area. The Hotel is clean and the room size is good for 2 persons indeed, love the public bath which rejuvenates me after walking for a whole day. There is Donki, supermarket, drugstore and lots of restaurants around, very convenient to travellers. They even gave me a small sweet for my birthday, lovely!
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Fukuoka Nakasu.We sincerely appreciate you taking the time to share your feedback about your stay despite your busy schedule.We are delighted to hear that you were satisfied with our hotel's services during your stay.And happy birthday in September!We value every piece of feedback we receive from our guests. We will continue to provide friendly service and strive for further service improvements. We look forward to welcoming you again in the future.Front Office Manager
Anonymous User
Standard , 1 Bed Double , Bathtub
Stayed in Aug 2025
Couple
114 review
10/10
Outstanding
Posted on Oct 7, 2025
Very nice hotel, walking distance to metro station. Plenty restaurants around the hotel and still open after 10pm. Breakfast is great with wide variety of food.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Fukuoka Nakasu. We also extend our sincere gratitude for your kind words of praise.As you mentioned in your review, our hotel is located about a 5-minute walk from the nearest exit of Nakasu-Kawabata Station.Its proximity to the entertainment district also makes it a popular choice among many guests.We are all very pleased to hear that you were satisfied with our staff's service.We sincerely hope you will continue to choose Mitsui Garden Hotel Fukuoka Nakasu in the future.We look forward to welcoming you back.Front Office Manager
Glo glo glo
Standard , 1 Bed Queen
Stayed in Aug 2025
Couple
22 review
6.0/10
Posted on Sep 27, 2025
The location is ok, room is ok, service is ok. A very average hotel that is a bit overpriced. The public bath area is always crowded. Easy walk to 中洲屋台.
Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Fukuoka Nakasu and taking your time to share your valuable comment.Please allow us to advise you that our room rates vary depending on the season. Your booking fell duaring a peak season, therefore the room rate might have appeared higher than at other time.Also,Depending on the day and time, the public bath gets crowded (especially around 9pm). For your convenience, you may want to avoid going there at that time.Once again, thank you very much for your time to review your recent experience at our hotel. We are looking forward to seeing you again in Fukuoka, and hoping it will be soon.Front Office Manager
203782****
Standard , 2 Beds , Shower
Stayed in Aug 2025
Travelling with friends
5 review
10/10
Outstanding
Posted on Sep 10, 2025
The hotel is super close to the Airport Line. Just exit the subway, walk to the intersection, turn right, look up, and you'll see the 'HOTEL' sign – that's the one! It's a stylish and charming place. Around 4:30 PM, the lobby was quite busy with guests, but check-in was quick and seamless. Due to a change in plans, I extended my stay for another night. However, I still had to go through the check-in process again, and my request to keep the same room made communication a bit challenging. The hotel staff seemed to be exclusively Japanese speakers, so I was really grateful for an elderly gentleman who spoke Japanese and helped facilitate the conversation with the front desk. (Turns out, the front desk actually had a very useful translation device!) The double room wasn't huge but was perfectly adequate. The sofa by the window was more comfortable for one person, so when I returned late and craved a snack, I had to carefully eat it while perched on the edge of the bed. I stayed for 4 nights and had planned to try the hot spring bath on the 13th floor on my last evening. To my dismay, it was still quite crowded around 10 PM. Upon departure, I received a birthday card and a small gift – such a warm and lovely gesture! 😘 This will definitely be my top choice for a hotel when I visit Fukuoka again.
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6/10
Response from Property: Thank you so much for enjoying your stay with us and your favorable rating.Rest assured we will further improve our services and should you have any suggestions please write us.We are pleased to hear positive comments about our staff. Rest assured we will further improve our services.We trust that we can only further improve hotel services through guests feedback. Should you have any suggestions or comments, we appreciate it very much if you could share those with us at your convenience.Again, thank you very much for having chosen to stay with us amongst many other hotels. We all look forward to the opportunity to welcome you back to Mitsui Garden Hotel Fukuoka Nakasu in the near future.Front Office Manager
SoulBattle
Standard , 1 Bed Double , Bathtub
Stayed in Aug 2025
Couple
52 review
10/10
Outstanding
Posted on Sep 10, 2025
Check-in was at 3 PM. We registered, dropped off our bags, and went out to explore. When we returned, we simply collected our room key, as our suitcases had already been delivered to our room. The hotel was very clean, and the hot spring bath was wonderfully relaxing. There are ice machines and drink vending machines available on three floors within the building. A great example of their excellent service was when I accidentally left my sunglasses after checking out; the hotel staff kept them safe until I could retrieve them. The hotel's location is fantastic. It's surrounded by affordable restaurants like Kura Sushi (conveyor belt sushi), Matsuya, and Matsunoya. Popular ramen spots like Ichiran are also just a short walk away. The airport line subway station is incredibly convenient, only about 100 meters from the hotel – it's just four stops to the airport and two stops to Hakata. Tenjin, with restaurants like Shin-Shin ramen and a Uniqlo store, is also just a ten-minute walk away.
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Response from Property: Thank you so much for enjoying your stay with us and your favorable rating.Rest assured we will further improve our services and should you have any suggestions please write us.We are glad to hear that you were satisfied with our location which is accessible to main sightseeing spots and train stations.Again, thank you so much for taking your time to offer your valuable opinion and high score for our services. We hope you visit Fukuoka again. Front Office Manager
Gouyankanshijie
Standard , 1 Bed Queen
Stayed in Jul 2025
Couple
36 review
8.7/10
Very Good
Posted on Aug 27, 2025
The location was incredibly convenient. After exiting Nakasu-Kawabata subway station, you'll immediately spot the distinctive Matsuya restaurant on a prominent corner of the intersection. A quick glance around from there and you'll easily see the hotel building. Plus, there's a large Don Quijote discount superstore directly above the subway station – a great bonus! As we were only staying for two nights, we opted for the most basic room. It had a window, was roughly 20 square meters, and offered enough space to comfortably open two, possibly even three, medium-sized suitcases. The king-size bed was also quite generous by Japanese standards. Soundproofing was decent, though we occasionally heard some noise from the hallway. The hotel features a communal bath, but unfortunately, we didn't have enough time to experience it. The front desk staff were fluent in English, but their Chinese was limited. Japanese hotels typically offer basic housekeeping services. We also noticed that the cleaning staff were primarily Indian gentlemen. Therefore, it's advisable to temper your expectations regarding room cleaning.
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6/8
Response from Property: Thank you very much for having stayed at Mitsui Garden Hotel Fukuoka Nakasu and sharing your detailed feedback about your stay.We also appreciate your compliments on our location. Our hotel is centrally located in the heart of Fukuoka and ideally placed for discovering what this fascinating city offers.Based on your feedback, we will continue to strive to be a hotel that leaves a lasting impression on our guests.Again, thank you so much for taking your time to offer your valuable opinion and high score for our services. We hope you visit Fukuoka again. Front Office Manager
M338444****
Standard , 1 Bed Double , Bathtub
Stayed in Jul 2025
Couple
11 review
9.0/10
Great
Posted on Sep 11, 2025
It's definitely worth staying at least one night in Fukuoka. The location is superb, right by the subway and just a stone's throw from the original Ichiran Ramen Main Store. You can even pop over in the early hours to beat the lines. The spacious public bath on the upper floor is also wonderfully relaxing. A quick tip: While the breakfast often gets good reviews, I found it pretty average. Don't bother paying extra for the breakfast package. There are so many fantastic dining options nearby; it would be a real shame to waste stomach space (and money!) on a mediocre hotel breakfast.
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Response from Property: Thank you very much for staying at Mitsui Garden Hotel Fukuoka Nakasu.We are delighted to hear that you found your stay with us satisfactory. Our entire staff will continue to value each and every guest comment, striving to enhance our service with a spirit of hospitality to ensure your travels are safe and comfortable. We sincerely look forward to welcoming you back on your next visit.Front Office Manager
noriko****
Superior , 2 Beds , Bathtub
Stayed in Jul 2025
Family
7 review
9.7/10
Amazing
Posted on Sep 3, 2025
For our 6-day trip to Fukuoka, we stayed at this hotel for 4 nights. Aside from the first three nights where we couldn't get rooms on the same floor as our elderly family members, which was a bit inconvenient, everything else was pretty good. Hotel Facilities: Quite new. Room Size: We could open our large suitcases, but the space at the foot of the bed felt a bit cramped when two people tried to pass each other. Room Cleanliness: I brought my own alcohol wipes and gave everything a quick clean, and thankfully, there was no noticeable dirt or grime. Service: Standard Japanese service – always greeted with smiles, and they even helped us take our luggage to our room. Location: Excellent. Just around the corner, you'll find the Ichiran main branch, a convenience store, drugstores (like Kyuuan), and a subway entrance. It's about a 10-minute walk to the neighboring shopping districts, which makes taking a taxi feel a bit unnecessary/wasteful.
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Response from Property: We would like to express our sincere gratitude for your recent stay at Mitsui Garden Hotel Fukuoka Nakasu.We are delighted to hear that your stay was to your satisfaction, and the entire staff are very pleased to receive your kind words. Moving forward, we will continue to value each and every piece of feedback from our guests, striving to enhance our service with a spirit of hospitality to ensure a safe and comfortable journey. We sincerely look forward to welcoming you back on your next visit.Front Office Manager
Ebaobao_xu
Standard , 2 Beds (+ Extra) , Bathtub
Stayed in Jul 2025
Family
4 review
8.5/10
Very Good
Posted on Aug 21, 2025
Our triple room felt a little cramped, and the sofa bed wasn't very comfortable. On the plus side, the location was quite convenient; it's just a 2-minute walk from Exit 4 of Nakasu Subway Station. The Ichiran Ramen main store is nearby, but during our 4-day stay, there was always a queue, so we decided to give it a miss. We eventually had Ichiran at Hakata Station. Takashimaya, Matsumoto Kiyoshi, and Don Quijote are also close by, making shopping very convenient. The hotel offers a hot spring bath and laundry service on the 13th floor, which I highly recommend.
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Response from Property: Thank you very much for staying at Mitsui Garden Hotel Fukuoka Nakasu.We would also like to thank you for taking the time out of your busy schedule to share your comments regarding your recent stay.We are very sorry that your stay was not comfortable. We take your comments seriously and will strive to improve our service in the future. Thank you for your valuable feedback.Also, as you mentioned, Ichiran is located near our hotel, and as its flagship store, it is very popular, with long lines every day.All of our staff will continue to work hard to provide a service that makes all our guests feel comfortable.Front Office Manager
Guest User
Standard , 1 Bed Double , Shower
Stayed in Oct 2025
Family
1 review
7.5/10
Posted on Nov 9, 2025
Not bad hot spring is good though
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Fukuoka Nakasu. We sincerely appreciate you choosing the Mitsui Garden Group among the many hotels available. We are delighted to hear that you were able to spend your stay comfortably, and all of our staff are very pleased. Moving forward, we will continue to value each and every customer's feedback and strive to enhance our services with a spirit of hospitality, ensuring a safe and comfortable journey. We sincerely look forward to welcoming you again on your next visit.Front Office Manager
Guest User
Standard , 1 Bed Double , Shower
Stayed in Jul 2025
Family
28 review
8.0/10
Very Good
Posted on Aug 29, 2025
A small gift to my husband’s birthday during the stay
Response from Property: Thank you so much for enjoying your stay with us and your favorable rating.We extend our heartfelt thanks for choosing our hotel on this special anniversary occasion.Rest assured we will further improve our services and should you have any suggestions please write us.We look forward to welcoming you again to our hotel on your next visit to Japan.Front Office Manager
Guest User
Standard , 2 Beds , Shower
Stayed in May 2025
Family
6 review
10/10
Outstanding
Posted on Sep 15, 2025
The hotel location is very good. There are many shops and restaurants nearby. Although the room is a little bit small, the hotel is comfortable and clean.
Response from Property: We would like to express our sincere gratitude for choosing to stay at Mitsui Garden Hotel Fukuoka Nakasu. We are also deeply appreciative that you took the time to share your feedback despite your busy schedule.We consider the feedback we receive from our guests to be the most important guide for improving our daily services, and we are truly grateful for it.We would also like to thank you once again for your valuable comments regarding the guest rooms.Moving forward, we shall continue to value each and every guest comment, striving to enhance our services further so we may assist in ensuring your travels are both safe and comfortable. Our entire staff sincerely look forward to welcoming you back for your next stay.Front Office Manager
Janice moon
Standard , 1 Bed Queen
Stayed in Apr 2025
Family
6 review
8.0/10
Very Good
Posted on May 29, 2025
Mitsui Nakasu Hotel is currently my top choice hotel whenever I visit Fukuoka. Its main advantages are its excellent location, close to Tenjin District, Canal City, and the subway. There are many bars, restaurants, and shopping stores (such as Donki) nearby, making it very convenient. Highly recommended.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Fukuoka Nakasu. All our staff are very happy to hear that your stay was satisfactory. We will continue to value each and every one of our customers' comments and strive to improve our services, never forgetting our "spirit of hospitality," so that we can help you have a safe and comfortable trip. All our staff look forward to welcoming you back again on your next visit. Mitsui Garden Hotel Fukuoka Nakasu Accommodations Manager
sorlo
Standard , 1 Bed Queen
Stayed in Apr 2025
Couple
3 review
8.0/10
Very Good
Posted on May 21, 2025
Mitsui Garden Hotel Fukuoka Nakasu is a great choice for travelers looking for convenience and comfort. Its location is excellent, just a 2-minute walk from the subway, making it easy to explore the city. There are also plenty of restaurants and convenience stores nearby, adding to its appeal. The hotel features self-check-in machines, which made the process quick and hassle-free. The room itself was clean, bright, and comfortable, providing a pleasant stay overall. However, I did notice one downside—the bathtub was clogged with hair, which was quite unpleasant. Better maintenance in this area would improve the experience. Despite this issue, the hotel’s prime location, efficiency, and cleanliness make it a solid option for visitors to Fukuoka. I would stay again, but hope for better bathroom upkeep next time!
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Fukuoka Nakasu and for taking the time to write a review of our hotel. We are delighted to hear that you were satisfied with our location and guest rooms. We are more than happy to receive such warm feedback from our guests and it will encourage us in the future. However, we sincerely apologize for any inconvenience caused by the cleaning of the bathroom. We will take your kind words seriously and use them as a reference for future improvements. Thank you very much for your valuable feedback. We will continue to value each and every one of your comments and strive to further improve our services so that we can assist you in having a safe and comfortable trip. Accommodation Manager
Guest User
Standard , 2 Beds (+ Extra) , Bathtub
Stayed in Oct 2025
Family
1 review
9.5/10
Amazing
Posted on Nov 18, 2025
Clean hotel that is very close to subway station, around the corner from Ichiran Ramen, minutes from Don Quijote, Kawabata Shopping Arcarde, Kushida Shrine, and close to other points of interest like Canal City. Clean, spaciious room, room service provided daily, free water, good toiletry (extras provided in lobby), free gifts for signing up for their rewards program, friendly English speaking receiptionist, can control air conditioning in room, and small fun extra for kids in the lobby. Only downside was the lady clubs nearby.
Response from Property: Thank you very much for staying at Mitsui Garden Hotel Fukuoka Nakasu. We also sincerely appreciate your kind words of praise. As you mentioned in your review, our hotel is about a 5-minute walk from the nearest exit of Nakasu-Kawabata Station. Additionally, since we are close to the entertainment district, our location is highly appreciated by many guests. We look forward to your continued patronage of Mitsui Garden Hotel Fukuoka Nakasu, and we sincerely await your next visit.Front Office Manager