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Verified reviews
Location9.2
Amenities9.0
Service9.3
Cleanliness9.2
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Positive reviews(2267)
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Convenient location(233)
Easy to get around(181)
Close to metro(79)
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Classy environment(70)
Many amenities(60)
Average sound insulation(36)
Stayed multiple times(17)
Negative reviews(68)
Guest User
Discount Room
Stayed in May 2025
Solo traveller
16 review
9.0/10
Great
Posted on Aug 20, 2025
Location - Convenient, about 10 minutes walk to Sanfang Qixiang and just next to WuSan Park.
Cleanliness - average
Comfort & Room Quality - the room’s soundproofing was not very good because noises from outside the room could be heard and the toilet is a bit old.
Facilities & Amenities - there’s a washing machine at the top floor.
Service - ok
Response from Property: 尊敬的賓客您好,感謝您入住我們酒店,本酒店地處市中心福州5A景區三坊七巷內,毗鄰省婦幼醫院丶東街口商圈丶南門兜地鐵口交通便捷!我們一定再接再厲為顧客提供更好的入住體驗。努力服務好每一位顧客!謝謝您!
Guest User
Discount Room
Stayed in Sep 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Oct 25, 2025
No one spoke English but the staff was very nice and helpful. They called my taxi for me the next morning. The location is central. Right next to the historical area and right next to the park, you could walk everywhere. Food right nearby. I'd stay again.
Response from Property: 尊敬的客人,感謝您對至家酒店的支持與認可,您的滿意是我們最大的動力,我們也會繼續為您提供更優質的服務,期待您的下次光臨,祝您生活愉快!
Jacquelin SL
Standard Room (2 beds)
Stayed in Mar 2025
Family
14 review
9.0/10
Great
Posted on Apr 5, 2025
The location is very good nearby Sanfang Qixiang around 10 minutes walk. Walk until the end you can see Daming foodstreet. There’s plenty eatery nearby to choose. Transportation is good, bus and metro station nearby. Very strategic location
The receptionist quite slow copied our passport detail when we checked in at nite and then ask again in the morning which is troublesome.
The room is spacious for 2 people and the bed very comfortable. Toothbrush, soap etc provided in the room. The signage of the hotel is Jya Hotel.
Response from Property: Dear guest, thank you for your review of the hotel! We are deeply sorry for your experience during your stay in the hotel. Your valuable opinions are very important to us, and we will inform the relevant departments of your opinions to improve the quality of service. If you come here next time, I hope you can book this hotel again and give us a chance to apologize. If there is anything, please tell us as soon as possible. Looking forward to visiting again
wong wc
Discount Room
Stayed in Mar 2025
Family
14 review
8.5/10
Very Good
Posted on Apr 20, 2025
Right price and location .
Response from Property: Dear guests, thank you for staying at our hotel. Our hotel is located in the 5A scenic area of Sanfang Qixiang in the city center of Fuzhou. It is adjacent to the Provincial Maternal and Child Hospital, Dongjiekou Business District, and Nanmendou Subway Station. The transportation is convenient! We will continue to work hard to provide customers with a better stay experience. Strive to serve every customer! Thank you!
Guest User
Discount Room
Stayed in Jan 2025
Solo traveller
10 review
10/10
Outstanding
Posted on Mar 30, 2025
Good location although a bit hard to find at first. I got the room with no windows and regret it a bit. I would really recommend getting a room with windows for extra comfort. The soundproofing wasn't the best.
Response from Property: Dear guests, thank you for staying at our hotel. Our hotel is located in the 5A scenic area of Sanfang Qixiang in the city center of Fuzhou. It is adjacent to the Provincial Maternal and Child Hospital, Dongjiekou Business District, and Nanmendou Subway Station. The transportation is convenient! We will continue to work hard to provide customers with a better stay experience. Strive to serve every customer! Thank you!
ohdearrr
Discount Room
Stayed in Jun 2024
Solo traveller
11 review
10/10
Outstanding
Posted on Jul 7, 2024
I booked the promotional room that is small and without windows, but my stay at Zhijia was so cosy! Room was clean and comfortable. The receptionist was kind enough to give me late check out because I arrived late due to a flight delay. He also gave me an additional room card so that the air conditioning can be turned on the whole day to cool the room. Cleaning lady was kind too and passed me tissue paper and water when I told her I don’t need her to clean up my room. Location is very convenient, many eateries around. I had a great stay, thank you!
Response from Property: Dear customer, thank you for your review! We will continue to provide customers with a better stay experience. We will try our best to serve every customer! Thank you!
Guest User
Discount Room
Stayed in Nov 2024
Family
5 review
10/10
Outstanding
Posted on Dec 29, 2024
The rooms I booked were really small, but clean and comfortable. I booked 3 rooms, the reception staff upgraded 1 room for us for free to make all the rooms be on the same floor. Appreciate!
Response from Property: Dear guests, thank you for staying at our hotel. Our hotel is located in the 5A scenic area of Sanfang Qixiang in the city center of Fuzhou. It is adjacent to the Provincial Maternal and Child Hospital, Dongjiekou Business District, and Nanmendou Subway Station. The transportation is convenient! We will continue to work hard to provide customers with a better stay experience. Strive to serve every customer! Thank you!
Tim o thy
Discount Room
Stayed in Mar 2024
Couple
5 review
6.5/10
Posted on Apr 6, 2024
The correct hotel name is JYa Hotel. Please make the necessary corrections
Response from Property: Dear customer, thank you for your review! We will continue to provide customers with a better stay experience. We will try our best to serve every customer! Thank you!
Anonymous User
Superior Double Room
Stayed in Apr 2024
Travelling with friends
4 review
6.0/10
Posted on May 25, 2024
The bed was clean, the rest unfortunately was not. I actually did some cleaning myself in the bathroom when I arrived. When booking it was advertised as a smokefree room. There was an ashtray in the room and it smelled like smoke. On top of that people smoked everywhere. In the hallways, lobby and even in the elevator so basically the entire hotel smells like smoke. I left early because it was really too much for me. On a positive note the location is good.
Response from Property: Dear guests, thank you for your comments on the hotel! We deeply regret your stay in the hotel. Your valuable advice is very important to us, and we will inform the relevant departments to improve the quality of service. If you are here next time, we hope to book our hotel again and give us a chance to apologize. What things can tell us at the first time. Looking forward to coming here again
Around&About
Standard Double Room
Stayed in Mar 2024
Couple
45 review
3.5/10
Posted on Apr 30, 2024
We stayed two nights and unfortunately both nights have been sleepless- you can hear everything from not just outside but also the rooms next door. The maitress was really uncomfortable, maybe too old? The bathroom needed restructuring, and the overall building a deep cleaning. Would not recommend and not go back altho the good location.
Response from Property: Dear guests, thank you for staying in our hotel. This hotel is located in the three lanes and seven lanes of the 5A scenic spot in the center of Fuzhou, adjacent to the Provincial Women and Children's Hospital, Dongjiekou business district, and Nanmen Dou subway entrance. If you are not satisfied with it, you can timely communicate with the front desk. We will follow-up in time. May all the good can accompany you, look forward to your next arrival.
Guest User
Standard Double Room
Stayed in Dec 2023
Solo traveller
39 review
9.0/10
Great
Posted on Jan 25, 2024
Although this hotel looks modest from the outside and it's common corridor carpets are really beaten up, the establishment is a real find. Ifs fair price and location in Central old Fuzhou - between Wushan and the Alleys and Lanes, and just below Yushan were unbeatable.
The local humid climate does require management to prop open suite windows to air out rooms because most are quite compact. (Uncomfortable in January). Still, they are big enough, and the hotel's location and very friendly, helpful staff far outweigh any drawbacks. I'd stay again.
Response from Property: Dear customer, thank you for your valuable review! We will continue to work hard to provide customers with a better stay experience. Strive to serve every customer well! thank you!
Anonymous User
Standard Double Room
Stayed in Dec 2023
Solo traveller
9 review
9.0/10
Great
Posted on Jan 28, 2024
Very clean and well maintained room, staff was friendly too, but room was abit small and the toilet has no door. Location is good for the price as it is within walkable distance from the metro station but still abit troublesome to get to with large luggages
Response from Property: 尊敬的顧客您好,謝謝您的寶貴好評!我們一定再接再厲為顧客提供更好的入住體驗。努力服務好每一位顧客!謝謝您!
Wong Felicia
Superior Room (2 beds)
Stayed in Dec 2023
Family
25 review
10/10
Outstanding
Posted on Jan 9, 2024
Location very near the tourist spot area and walking distancce is only about 500 - 700 mtr . surrounding area also got many food you can select.
Response from Property: 尊敬的顧客您好,謝謝您的寶貴好評!我們一定再接再厲為顧客提供更好的入住體驗。努力服務好每一位顧客!謝謝您!
Guest User
Discount Room
Stayed in Feb 2024
Couple
3 review
10/10
Outstanding
Posted on Mar 21, 2024
Good location, Reasonable cost, clean room
Response from Property: A city, two people, a beautiful memory. Thank you for meeting you at Zhijia Hotel. Thank you for your recognition. All our staff are inspired by your five-star praise. We hope to provide you with satisfactory service next time. welcome next time.
KASINS58445
Superior Double Room
Stayed in Feb 2023
Business traveller
21 review
10/10
Outstanding
Posted on Apr 3, 2023
Thank you very much for your service, little handsome guy, you made me happy from the check-in process!他叫姚什么哈哈我忘记饱歉 🤭
Response from Property: Thank you for staying at Zhijia Hotel and thank you very much for the recognition of the hotel staff, we will continue to do so and look forward to your stay again.尊敬的賓客,感謝您下榻至家酒店(福州三坊七巷店),您的肯定是我們努力的動力,您的滿意是我們服務的宗旨,期待您的下次光臨