To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location9.6
Amenities9.2
Service9.3
Cleanliness9.5
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All reviews(73)
Positive reviews(50)
Reviews with photos/video(12)
Negative reviews(10)
Ilham Abdullayev
One Bedroom Villa
Stayed in May 2025
Family
32 review
10/10
Outstanding
Posted on Jun 28, 2025
Big thanks to Mr Ali manager
Response from Property: Dear Guest, Thank you so much for your kind words and for choosing to stay with us. We’re delighted to hear that you had a comfortable and enjoyable experience. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to welcoming you again in the future! Kind regards, Guest Experience Team.
JanFaisal
Superior Double Room
Stayed in Apr 2025
Couple
1 review
10/10
Outstanding
Posted on May 8, 2025
Excellent location, tou can walk to back door of the hotels to access the tilfreak cable car. Small playground for kids, swimming pool in door and out door.. breakfast Excellent
Response from Property: Dear Mr. Faisal,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcome you back at our property.Kind regards,Tarlan UmudaliyevCluster Front Office Manager
Guest User
Two Bedroom Villa
Stayed in May 2025
Family
1 review
9.5/10
Amazing
Posted on Jun 11, 2025
Top hotel. Everything was excellent. Breakfast and speed of service can improve.
Response from Property: Dear Guest, Thank you so much for your kind words and for choosing to stay with us. We’re delighted to hear that you had a comfortable and enjoyable experience. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to welcoming you again in the future! Kind regards, Guest Experience Team.
Peyman
Superior Double Room
Stayed in Feb 2025
Family
3 review
8.0/10
Very Good
Posted on Mar 27, 2025
Merhaba trip comda cift kisilik king yatak yazilmis ama bizim yataklar iste boyle ayri ayri yataklar birlesmis
Response from Property: Hello Mr. Peyman,
Thank you for your valuable comment. We are sorry for the situation you experienced regarding your reservation. The comfort of our guests is always our priority. The issue you mentioned will be shared with our relevant departments and the necessary checks will be made. We look forward to hosting you better on your next stay.
Respectfully,
Tarlan Umudaliyev
Front Office Manager
Nara Klein
Junior Suite
Stayed in Oct 2024
Couple
2 review
10/10
Outstanding
Posted on Jan 16, 2025
We loved staying here
Response from Property: Dear Nara Klein ,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind regards,Tarlan UmudaliyevCluster Front Office Manager
Guest User
Superior Twin Room
Stayed in May 2025
Family
1 review
10/10
Outstanding
Posted on Jul 1, 2025
Very very good service and best location
Response from Property: Dear Guest, Thank you so much for your kind words and for choosing to stay with us. We’re delighted to hear that you had a comfortable and enjoyable experience. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to welcoming you again in the future! Kind regards,Guest Experience Team
Anonymous User
Superior Double Room
Stayed in Apr 2025
Family
4 review
8.0/10
Very Good
Posted on Jun 17, 2025
Good for family
Response from Property: Dear Guest, Thank you so much for your kind words and for choosing to stay with us. We’re delighted to hear that you had a comfortable and enjoyable experience. Your recommendation means a lot to us, and we truly appreciate your support. We look forward to welcoming you again in the future! Kind regards, Guest Experience Team.
Qingfengchenxi
One Bedroom Villa Twin
Stayed in Apr 2025
Travelling with friends
4 review
10/10
Outstanding
Posted on May 10, 2025
Surrounded by mountains on three sides, the environment is quiet, safe and sanitary, the service is thoughtful, it is very close to the cable car station to the mountain ski resort, and has complete swimming and fitness facilities, making it suitable for vacation and sightseeing.
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Response from Property: Dear Valued Guest ,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to welcome you back at our property.Kind regards,Tarlan UmudaliyevCluster Front Office Manager
Orkhan Shukurlu
Superior Double Room
Stayed in Jan 2025
Family
1 review
9.5/10
Amazing
Posted on Apr 22, 2025
Good hotel, breakfast is not bad, but could be better for a 5-star hotel. Nearby there is Gabaland and cable car. I liked everything. The only minus is that in the bathroom the toothbrush package that was inside the box was open, which showed unhygienic.
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6/7
Response from Property: Dear Mr. Shukurlu , Thank you for your feedback and for taking the time to share your experience. We're glad to hear you enjoyed your stay, appreciated the nearby attractions like Gabaland and the cable car, and found most aspects of the hotel to your liking. We also appreciate your comments about the breakfast and will take them into consideration as we continue to improve our offerings. We sincerely apologize for the issue with the toothbrush package — this is not in line with our hygiene standards, and we will address this with our housekeeping team immediately to ensure it does not happen again. We hope to welcome you back for an even better experience in the future. Kind regards,Tarlan UmudaliyevCluster Front Office Manager
MOHAMMED ABDULLAH M
Superior Double Room
Stayed in Mar 2025
Solo traveller
5 review
10/10
Outstanding
Posted on Apr 17, 2025
A very excellent five-star hotel in terms of view and services. It is close to everything and their treatment is smooth and cheerful.
Original TextTranslated by Google
Response from Property: Dear Mr. Abdullah ,Thank you for your review and for choosing our hotel. I’m happy that you enjoyed your stay and I’m looking forward to having you again as a guest in our hotel. Kind Regards,Tarlan UmudaliyevCluster Front Office Manager
Anonymous User
Two Bedroom Villa
Stayed in Jun 2025
Booked for others
4 review
6.0/10
Posted on Jul 25, 2025
شباك مكسور ثلاث مئات تهرب ماء الموقع مؤيد
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Guest User
Stayed in May 2025
Solo traveller
10/10
Outstanding
Posted on Jun 2, 2025
Very peaceful place to stay, the weather was cool and the area is so green, loved the villas in the hotel, breakfast had a wonderful spread everything was there, one of the best breakfast spreads i have encountered. The villa was clean, spacious and there were two outside areas for seating. There is a cable car you can get from the hotel and another a short distance away that will take you to the peak. I would highly recommend a stay here🙂
Guest User
Stayed in Feb 2025
Family
10/10
Outstanding
Posted on Mar 27, 2025
The location, view, rooms, restaurant and most importantly the STAFF. Thank you everyone for making this short trip memorable. I’d like to note that the rooms are refurbished (inaccurate reviews concerned me, ngl) and nothing like the way they’re described by the previous guests. Very clean and new. Housekeeping ladies were exceptionally professional and friendly. 10/10
DRJAIDEVG
Stayed in Aug 2024
Travelling with friends
4.0/10
Posted on Sep 3, 2024
Do not stay at Quarfaz Riverside Hotel,Gabala. They are cheaters and arrogant people.They took terrif of Executive Suit from us and provided Standard low category rooms to us .They did not even bother to offer terrif difference to us. SHAMELESS !
Guest User
Stayed in Dec 2024
Family
2.0/10
Posted on Jan 9, 2025
Hi We checked in at 6 pm We had taken 4 one bedroom cottages As we are travelling with children we had requested for cottages to be together but instead were allotted cottages very far from one another At 8 in the evening we were told that all resturants but one was closed so we had to take the kids out for dinner To make matters worse, in the morning around 7 am when I got up there was no hot water, even after contacting the reception 3 times no one was send till 8 ( nobody has come till the time of my writing this mail) I am a hotelier myself in India and this level of bad and unprofessional behaviour is unacceptable Really disappointed with the service