Orsett Hall

Beautiful well looked after hotel in a nice area, lovely designed modern rooms. Absolutely spotlessly clean! Great service!. Only downside is no shops walking distance to get any emergency supplies

Very good and clean staff very friendly I would book again also very reasonably priced

Me, my mum and aunt went for afternoon tea to celebrate my mums 50th birthday, we had 1 normal afternoon and then 2 vegan and gluten free. Just wanted to say how nice the afternoon tea was and we had a lovely afternoon. Food was very nice cant fault it one bit! We had a bad experience coming here for afternoon tea once when it came to the vegan option but this time round, we can not fault it! Presentation was lovely and even done a little birthday plaque highly recommended and can’t wait to go back

Absolutely amazing! Had a deep tissue massage and it was worth every penny. The spa is lovely & clean, staff are friendly and caring. Everything was relaxed. Not my first visit and won’t be my last. Would highly recommended …………………………………..

Chose Orsett Hall due to its location, easy access and being close to relatives. Hotel was comfortable & breakfast quality good. Our room was located near one of the function rooms, so was a bit noisy, would have preferred to have been located further away. We made a comment about the towels in the bathroom, these were replaced for larger towels. Would stay again when visiting family, not the cheapest place to stay.

Interesting experience. Firstly; the surroundings are no question beautiful. That’s probably where the good parts end. I arrived on a Friday and had a few virtual work meetings to do before I could enjoy my experience. Checked in, abruptly being told to scan a QR code and fill in all my details. I wasn’t informed of anything except where breakfast was, so really had no idea what amenities were on offer. I had one of their suites which I went up to, only to find the first issue is the WiFi didn’t work in the room! Quick visit back to reception for the duty manage to come and ‘confirm’ what I was saying (he only had 1 bar of WiFi too). They did kindly let me use a function room to do my meetings, but the fact I couldn’t use the suite I had booked seemed to be completely relevant to the staff who never once checked on me. After I got back to my room I ordered room service and it came quickly and was quite tasty. Then I decided to have a bath…water was nice and hot and had lovely ESPA amenities in dispensers. Until I pushed the dispenser and green slime and mould came out of it. Seriously gross. Then I started to note other things. There are no bedside lamps. The curtain holders fell off the walls when I closed the curtain the first time and couldn’t be put back on. The bed directly faces the door, which has quite large gaps in it so you can see light all night. The wardrobe had a few moths in it. There isn’t a steam iron or press - just a metal hot iron that doesn’t take water so impossible to iron clothes well. There’s no notepad and pen anywhere in the room (I needed a pen to write a card and had to go down to reception). Finally, the walls are PAPER thin. Of course this is an old building, so not much the owners can do. But beware. Right now I am listening to a family have a full blown conversation in the room next door whilst the baby cries. Come for a visit in the gardens and surrounded natural beauty, but I would not recommend you actually stay here.

The welcome was warm, staff were friendly and professional. We were running late but we were accommodated without impacting the other guests. We were there for a spa day and it was all amazing and we enjoyed ourselves and planning on returning.

The nicest, cleanest, most comfortable full service hotel in the area. We've stayed here many times while visiting family from the US and will continue to come back

The spa, overnight stay, dinner and breakfast package experience that I booked was brilliant, booking was easy but felt that I wasnt given all the right information at time of booking. I didn't like having to do things via emails and links but that's down to my age!! Wasn't notified of changes to the booking until a couple of days before which wasn't a problem but would have been nice to be advised. On arrival was given wrong rooms as had requested interconnected rooms but was quickly sorted. Staff are very friendly and the food was beautiful.