Urban Boutique Hotel, BW Signature Collection

I rented a room for my daughter and her bridal party to get dressed for a “pub crawl” in downtown Greenville for her bachelorette party. There was ample room in the bathroom for several younger women to get dressed, the beds and pillows were extremely comfortable, the location was perfect, and the “girls” had a fantastic time!

I make frequent trips to the Greenville/Spartanburg area for doctor appointments and need a reasonably priced hotel. This one by far the nicest I've stayed in this area for the price point. Super nice people and the rooms have been remodeled fairly recently. Great job

Clean hotel

Great little property. Hotel sign difficult to see, so till need to rely on your phones GPS. Comfy, very soft mattress. AC system in room needed to be refilled because it took a while to cool the room down. Clean and quiet property. Breakfast was outstanding.

I had a pleasant stay. The room was clean and well maintained, with good AC, reliable WiFi, and a fridge and TV that made the stay more comfortable. Breakfast was included and convenient, and the hot water was consistently warm. Overall, everything I needed was provided and I would consider staying again.

You can tell some work has been done to improve the property, such as new carpet. However, the room smelled strongly of mold, and I woke up with a stuffy head and cough. Also I woke up to find a bug in the bed towards the foot, where the sheets were tucked, and my husband woke up with several bug bites. The woman in the morning was very dismissive when I complained and just kept saying I should have complained at check in. She would not try to understand that we got there at 12:30am, we were exhausted and only turned on the bathroom light. I was not trying to get money back or anything, I just wanted to be heard, and improvements to be made. The breakfast was above average, and she repeatedly refreshed the food, but the communication was not there.

To say it is a "boutique hotel" would be quite the overstatement. A renovated budget Roadway Inn is more like it. The room appeared much larger and nicer in the pictures than in actuality. The room was renovated, sort of - like putting lipstick on a pig. The hotel is located adjacent to a gas station - shares a parking lot. The bed in the room was AWFUL! It had no box spring and was on a wooden frame on the floor! It was the worst mattress I have ever slept or not been able to sleep on in my life! It was saggy, lumpy and the protruding wooden frame ends bruised my shins several times while I was there! The pillows were equally as bad, old, small, flat and in need of replacement. The shower, which had large black ants in it, was so Lilliputian that my husband could not raise his arms or turn around in it and he is not a large man. The bath towels were thin and small - I thought they were hand towels until I saw the hand towels - more of the same. We got one small bar of soap and a small tube of shampoo in our room, but we did get four K-cups for the Hamilton Beach coffee maker.. This was also a pet friendly hotel so dogs were barking at each other in different rooms at 1AM, 3AM and 4AM, no one seemed to care. It was loud throughout the night and the traffic at the gas station just added to the noise levels. The woman who checked us in was very nice - we decided to forego the free breakfast as we were pretty sure it would be more of the same at that hotel.

The couple who run the hotel are friendly. They and their staff will take great care of you. I recommend the biscuits and gravy.

It was minutes away from downtown. Nice quiet area room were very clean. You can tell the owners were trying to make improvements in the hotel because they care about the space