Park Inn by Radisson Guangzhou Railway Station

Park Inn by Radisson Guangzhou Railway Station Reviews

Park Inn by Radisson Guangzhou Railway Station

No. 183, Huanshi West Road, Yuexiu District, Guangzhou, Guangdong, ChinaView Hotel Details
Park Inn by Radisson Guangzhou Railway Station
Park Inn by Radisson Guangzhou Railway StationPark Inn by Radisson Guangzhou Railway StationPark Inn by Radisson Guangzhou Railway Station
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Guest Reviews of Park Inn by Radisson Guangzhou Railway Station

9.3/10
Very Good
2449 review
Verified reviews
Location9.3
Amenities9.3
Service9.3
Cleanliness9.4
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All reviews(2449)
Positive reviews(2402)
Reviews with photos/video(475)
Friendly front desk staff(228)
Easy to get around(208)
Convenient location(186)
Delicious breakfast(145)
Close to train station(125)
Tasty coffee(19)
Perfect for business trips(14)
Awesome gym(10)
Negative reviews(47)
Guest User
Cozy Queen Room
Stayed in Apr 2025
Couples
1 review
9.5/10
Amazing
Posted on May 6, 2025
Was booked a 5D4N stay at Park INN Hotel Guangzhou for my holiday . I was very happy with my stay and the staffs at the Hotel is really good courtesy and helpful. I wanna especially thank to Ms Yuki 😊 she really helped me a lot whenever I needed assistance with my handphone roaming in China and transport services and places to visit . I sincere thank to all staffs at Park INN Hotel Guangzhou for they great service during my trip stayed at their hotel PS: I dont know what is her name of the floor manager lady she assisted us as well 😄 Thank you 🙏 I wish all of you have a wonderful day! Best Regards Thomas Low
Response from Property: Dear guests: Thank you very much for your stay and appreciation! I'm very glad to bring you a wonderful time for your trip. Your appreciation has greatly encouraged our hotel and is also the driving force for our progress. We will continue to maintain our enthusiasm and strive to make every guest feel at home during their stay. We are looking forward to your next visit! Welcome back to experience it again. Wish you a happy life!
Rebecca80
Cozy Queen Room
Stayed in Feb 2025
Family
1 review
8.5/10
Very Good
Posted on Apr 1, 2025
Great service and a value for money hotel. We decided to upgrade to the duplex level because of the flexibility and hospitality shown to us by the front desk staff. :)
Response from Property: Dear guest: Thank you very much for your valuable feedback! We are deeply honored to get your recognition, your satisfaction is our driving force. We are happy for you to tell us your valuable comments at any time so that we can continuously improve and provide you with a more perfect stay. Thank you again for your support and trust, looking forward to your visit again, we will be happy to serve you!
Ronald A C Lievano
Cozy Queen Room
Stayed in Feb 2025
Business travellers
37 review
10.0/10
Outstanding
Posted on Mar 15, 2025
All was ok people is amazing and the girl his name aami is a nice person and always help us with anything call taxis and more. This is hotel the locations is amazing close to the leather market and close to the railway station and bus station and close the watch market
Response from Property: Dear guest: Hello! Thank you very much for your valuable feedback! We are deeply honored to get your recognition, your satisfaction is our driving force. We are happy for you to tell us your valuable comments at any time so that we can continuously improve and provide you with a more perfect stay. Thank you again for your support and trust, looking forward to your visit again, we will be happy to serve you!
Singh in China
Cozy Queen Room
Stayed in Jan 2025
Couples
7 review
10.0/10
Outstanding
Posted on Feb 16, 2025
Hotel Review: Good Stay with Great Location • Location: Excellent for shopping, especially handbags and leather goods. Markets are within walking distance. • Accessibility: Main attractions are just 10-15 minutes away. Close to the railway station and local bus station. • Breakfast: Decent but limited. Fewer vegetarian options, mainly meat dishes. • Food Alternatives: Plenty of good restaurants nearby for dining out. • Immigration Check: After check-in, police immigration will visit your room for a quick formality (takes about 5 minutes). They will check your visa, last entry stamp, take a photo, and ask for your Chinese number. Likely a security measure due to Guangzhou’s high volume of foreign visitors. • Overall Stay: Comfortable and convenient for travelers looking to explore the city easily.
Response from Property: Dear guest: Hello! Thank you for choosing to stay with us and share your experience. We are pleased to know that you are satisfied with our rooms, and we will continue to strive to improve the quality of our facilities and services to provide a better experience for every guest. Thank you again for your comments and look forward to your visit again.
Hoo
Exquisite Twin Bed Room
Stayed in Dec 2024
Business travellers
11 review
6.5/10
Posted on Feb 1, 2025
Breakfast quality is good even though not much variety to chose from. Room toilet flushing is not operating well and have to flush a few times each time after use.
Response from Property: Dear guest: Hello! Thank you very much for your valuable feedback! We are glad to hear that you were satisfied with your experience at the hotel. Your affirmation is the greatest encouragement to our work. We are always committed to providing a warm and comfortable accommodation for every guest, and we are grateful for your recognition. Your satisfaction is our driving force, we promise to continue to work hard to continuously improve the quality of service, to ensure that every guest can enjoy the warmth of home. If you choose to visit us again in the future, we will be happy to serve you and bring you a pleasant experience again. Thank you again for your support and trust, and look forward to meeting you again to create beautiful memories. Wish you a happy life!
mohamed arshath
Premier Suite
Stayed in Dec 2024
Family
6 review
10.0/10
Outstanding
Posted on Feb 1, 2025
This was our second stay here. I am very satisfied with the facilities and services. Staff are all very helpful. Nancy, Mona Lisa, Fatima is very helpful and friendly. Definitely will come back again if I plan to come to guangzhou. It's definitely worth staying
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay in our hotel and giving such high praise to our front desk colleagues and sister in your review. We are committed to providing quality service and a comfortable stay for every guest. We are glad to hear that you are very satisfied with our service and facilities. We will continue to strive to provide better service and experience for every guest. Thank you again for coming and look forward to seeing you next time.
Ahmed Mohiadeen
Duplex Suite
Stayed in Apr 2025
Family
1 review
10.0/10
Outstanding
Posted on May 3, 2025
Good Location , Very clean
Response from Property: Dear guest: Thank you very much for your valuable feedback! We are deeply honored to get your recognition, your satisfaction is our driving force. We are happy for you to tell us your valuable comments at any time so that we can continuously improve and provide you with a more perfect stay. Thank you again for your support and trust, looking forward to your visit again, we will be happy to serve you!
Guest User
Deluxe Twin Bed Room
Stayed in Nov 2024
Business travellers
2 review
10.0/10
Outstanding
Posted on Dec 24, 2024
Neat clean and very friendly staff specially front desk they speak very good English also very helpful they also offer free coffee which was very important for me also some other beverages hotel is not busy during my stay , will definable stay here again
Response from Property: Dear guest: Hello! Thank you so much for choosing to stay with us and leaving such a wonderful review. We are very pleased to be able to provide you with a comfortable and pleasant stay to your satisfaction. We will, as always, strive to improve the quality of service and provide better service for every guest. Thank you again for your support and recommendation and look forward to your next visit.
GILL_GSG
Premier Suite
Stayed in Nov 2024
Family
25 review
10.0/10
Outstanding
Posted on Dec 13, 2024
Excellent Hotel ! RECOMMEND Good Hotel, clean room, big space, comfy bed... polite and professional staff Loved it
6/10
Response from Property: Dear valued guests: Hello, thank you for your review! Our hotel advocates "heartfelt service" and we are constantly looking for ways to serve you better and provide a more comfortable and satisfying rest environment for you! Your satisfaction is our pursuit! We look forward to your return visit.
Suhail
Cozy Queen Room
Stayed in Dec 2024
Business travellers
5 review
10.0/10
Outstanding
Posted on Jan 16, 2025
It was fabulous stay front desk reception for great, Fatima was very helping
Response from Property: Dear guest: Hello! Thank you very much for your valuable feedback! We are deeply honored to receive your recognition, room cleanliness and service quality is our goal. Your satisfaction is our driving force. We are happy for you to tell us your valuable comments at any time so that we can continuously improve and provide you with a more perfect stay. Thank you again for your support and trust, looking forward to your visit again, we will be happy to serve you!
Guest User
Exquisite King Room
Stayed in Nov 2024
Solo travellers
1 review
8.5/10
Very Good
Posted on Jan 7, 2025
The hotel is very good and close to the market, but a little far from Arabic restaurants.
Response from Property: Dear guest: Hello! Thank you very much for your valuable feedback! We are deeply honored to receive your recognition, room cleanliness and service quality is our goal. Your satisfaction is our driving force. We are glad to hear that you have felt at home during your stay. Please feel free to tell us your valuable comments, so that we can continuously improve to provide you with a more perfect stay experience. Thank you again for your support and trust, looking forward to your visit again, we will be happy to serve you!
Guest User
Duplex Suite
Stayed in Nov 2024
Family
2 review
6.0/10
Posted on Dec 20, 2024
The hotel is located next to Guangzhou Train Station, but I personally didn't find the location ideal. There are no stores nearby for late-night snacks, only a shop selling local food that didn’t seem very hygienic. Traveling in China with Didi is very convenient, so unless you prefer taking the metro or staying close to Guangzhou Station, the location wasn't great for me. The cleanliness of the hotel was just okay. During my 5+ day stay, they mainly replenished supplies and made the bed. The table and sofa had food crumbs from previous guests, the bedsheets were dusty, and the sofa was dirty. The breakfast was disappointing as well. The only thing I liked was the washing machine and dryer provided for guests.
Response from Property: Dear guest: Hello! Thank you for choosing to stay with us and share your stay in the reviews. We are very sorry for the trouble caused to you due to breakfast and hygiene problems. We will feedback the problems you mentioned to the relevant departments to improve the quality of breakfast and strengthen the cleanliness of the room. Your satisfaction is our biggest driving force, but also the source of our continuous efforts to improve the quality of service. Thank you again for your feedback and trust, and look forward to your visit again!
YASIR
Cozy Queen Room
Stayed in Dec 2024
Family
35 review
9.5/10
Amazing
Posted on Jan 30, 2025
It was such a nice experience to visit and stay in the Hotel. Perfect.
Response from Property: Dear guest: Hello! Thank you very much for choosing to stay in our hotel and giving such high praise to our front desk colleagues and sister in your review. We are committed to providing quality service and a comfortable stay for every guest. We are glad to hear that you are very satisfied with our service and facilities. We will continue to strive to provide better service and experience for every guest. Thank you again for coming and look forward to seeing you next time.
Sara
Cozy Queen Room
Stayed in Dec 2024
Business travellers
9 review
9.5/10
Amazing
Posted on Jan 12, 2025
Breakfast was ok with some western options. Well located and nice staff.
Response from Property: Dear guest: Hello! Thank you very much for your valuable feedback! We are deeply honored to receive your recognition, room cleanliness and service quality is our goal. Your satisfaction is our driving force. We are glad to hear that you have felt at home during your stay. Please feel free to tell us your valuable comments, so that we can continuously improve to provide you with a more perfect stay experience. Thank you again for your support and trust, looking forward to your visit again, we will be happy to serve you!
SUNDJ
Exquisite King Room
Stayed in Oct 2024
Family
6 review
9.0/10
Great
Posted on Dec 19, 2024
Breakfast buffet options were quite a variety. The free flow drinks near the lifts were good. Location was excellent, walking distance to the metro and railway stations. The noise from the passing trains was bearable and we slept well for the 4 nights there. The services could be improved. 1. The telephone in our room was not always in use, e.g. we had trouble reaching the front desk for a missing hairdryer. On our last day, it kept on ringing but nobody was on the other end. It was so annoying. 2. When our toilet bowl was choked, the serviceman came in and started blaming. He sounded as if we choked it purposefully. And then he left the wet floor there and left the room without saying a word. He didn't come back to clean up until I went over to request for it.
Response from Property: Dear guest: Hello! First of all, thank you very much for your valuable feedback about our hotel. Your satisfaction and dissatisfaction are the driving force for our continuous progress. We are deeply sorry for the points you mentioned. The following is our response and corrective measures to this matter:1. We apologize for the inconvenience caused by the telephone problem. We understand that you are unable to reach the front desk when you need it, which is completely an oversight in our service. We have checked the phone systems in all guest rooms and made sure they are working properly. At the same time, we have also strengthened the training of room service staff to ensure that they are able to respond to guests' needs in a timely manner.2. We would like to express our sincerest apologies for the blockage in the bathroom. We acknowledge that the attitude of the service staff did make you feel unpleasant, which we will not tolerate. We immediately investigated the incident and have taken the following steps: We have enhanced customer service training for our service staff to ensure they remain professional and courteous in the face of problems. The bathroom was thoroughly cleaned and inspected to ensure that similar problems would not occur again. We have corrected these issues and made sure this does not happen again. We hope this is to your satisfaction and thank you again for your patience and understanding. If you have any questions or suggestions during your future stay, please feel free to let us know and we will be happy to help you. Thank you again for your feedback, look forward to your visit again, we promise to provide more quality service.