Guest User
January 31, 2024
Since I needed a place to rest at noon, I booked an hourly room at this hotel. But I didn't expect that there was a dark window above the bed, and behind the dark window was a workroom. During the whole noon, the staff went in and out, and took things and bumped into each other. I was startled by the sudden noise. I couldn't rest at all during the period.
The most bizarre thing happened when I checked out. I reported this problem of the room to the staff who helped me check out. A gentleman at the front desk who took the room card said the following-if you don't like this room type, you can tell me in advance.
Oh my God! When such a problem happened, there was no apology, but it turned out that it was because I didn't tell you in advance that I didn't rest well, and it had nothing to do with you. It's ridiculous! I have little experience. I have been working and traveling for so many years, and I have never seen this kind of room, so I didn't tell you in advance. It was my fault! So what you said about telling you in advance next time you check in, there won't be a next time, and people like me who are ignorant don't deserve to stay in your hotel!
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