Meicaima
May 19, 2025
During this trip to Chimelong, I was fortunate enough to stay at your hotel with my friends. The overall experience far exceeded my expectations. I especially want to give special praise to the front desk staff, Guo Ziming, for his excellent service! From the moment I stepped into the hotel, his professionalism and enthusiasm made me feel extremely warm.
He noticed that it was my first time staying here and took the initiative to introduce the hotel's facilities and services in detail, including breakfast times, the location of the gym and the surrounding transportation guide. No matter how big or small the details were, it enabled me to quickly get familiar with the environment. What surprised me even more was that he kindly upgraded my room for free, saying that he hoped I could have a more comfortable stay. Such details are truly touching!
When checking in, his process was efficient and smooth, and he was proficient in his business. He completed all the procedures in just a few minutes and patiently answered my questions about traveling in Guangzhou. His smile is sincere. From his words, one can sense his love for work and his emphasis on guests. It was precisely because of his service that my trip in Guangzhou added a lot of joy and peace of mind.
It is truly rare that your hotel can cultivate such outstanding employees. His performance not only reflects his personal qualities, but also highlights the hotel's high-standard service concept. If I come to Guangzhou again in the future, I will definitely choose this place once more and highly recommend it to my friends!
Thank you again to him and his team for their efforts. Wish the hotel a prosperous business!