Lilidaobuhuatiemuer
September 30, 2021
This black shop is in a mess. I booked an accommodation for September 24th on September 14th, more than 300 yuan, because the English pet3 exam at the Guangzhou Institute of Technology next day was next to this hotel. Baidu showed that the walking distance was 600 meters. Because my husband had to accompany me to the exam, I showed him the room I booked. My husband saw the photos posted by other buyers and said that the environment here is too bad to live. No reason, I insisted on checking out the room afterwards. The reason for the second reply was because I canceled other tenants and reserved the room specially for me so I couldn’t return it. I canceled it 10 days in advance. Your reason is too ridiculous. Ctrip intervened five or six times to negotiate with the merchant and the merchant refused. What is your conscience? During the 10 days of applying for a refund, your room of this type is hanging high. I think it is unoccupied, so I am not allowed to refund, right? In the middle, Ctrip told me many times in a low profile to negotiate with the merchant, until finally I was still refused to check out, even though my attitude at the beginning was to compensate 20% liquidated damages, in the end Ctrip refunded 50% of my room fee, and I didn’t stay.
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