Explore genuine reviews and ratings from real travellers to find the perfect accommodation for your needs.
Posted on Jun 4, 2026
Guest UserI stayed in a family apartment with a loft. It had a kitchen with all the cooking utensils and cutlery, plus a washing machine, fridge, and dishwasher, which made living there very convenient. The only downside was that the loft felt a bit cramped due to the low ceiling height.
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Price per night from:€75
Posted on Jun 21, 2026
Guest UserWhile your hotel facilities are acceptable, the operational failures and hostile staff conduct during my recent stay were entirely unacceptable.
My room was located excessively far from the lobby, which amplified a serious safety hazard: the in-room telephone was completely broken. When I discovered the television was also unusable (stating the room was ”not checked in”), housekeeping dismissed me, forcing me to walk all the way to reception just to report your own technical failures.
Worse, I experienced an emergency when my phone died without a universal adapter. Instead of helping me during an urgent situation, your staff predatorily refused to assist unless I purchased an overpriced adapter from the hotel. To top it all off, the reception staff were cold and dismissive. Their complete lack of basic courtesy and welcoming demeanor went beyond poor customer service. it felt distinctly like racial bias.
A broken room phone is a safety violation, but your staff’s total lack of empathy during an emergency is a failure of management. I expect a formal response regarding how you plan to address these room defects and the deeply problematic behavior of your front desk team.
Die Ausstattung Ihres Hotels ist zwar akzeptabel, die betrieblichen Mängel und das Verhalten Ihres Personals während meines Aufenthalts waren jedoch absolut inakzeptabel.
Mein Zimmer lag extrem weit von der Lobby entfernt, was ein erhebliches Sicherheitsrisiko verschärfte: Das Zimmertelefon war komplett defekt. Als ich feststellte, dass auch der Fernseher nicht funktionierte (Anzeige: „Zimmer nicht eingecheckt“), wurde ich vom Housekeeping abgewiesen. Ich wurde gezwungen, den gesamten Weg zur Rezeption zu laufen, nur um Ihre eigenen technischen Fehler zu melden.
Noch schlimmer war, dass ich mich in einer Notsituation befand, als mein Handy-Akku leer war und ich keinen Universaladapter dabei hatte. Anstatt mir in dieser dringenden Lage zu helfen, weigerte sich Ihr Personal, mich zu unterstützen, und drängte mich stattdessen in räuberischer Absicht dazu, einen völlig überteuerten Adapter vom Hotel zu kaufen. Zu allem Überfluss war das Personal an der Rezeption kalt und abweisend. Der völlige Mangel an grundlegender Höflichkeit ging über schlechten Kundenservice hinaus – es fühlte sich eindeutig nach rassistischer Voreingenommenheit an.
Ein defektes Zimmertelefon ist ein Sicherheitsverstoß, aber das völlige Fehlen von Empathie Ihres Personals in einer Notsituation ist ein Versagen des Managements. Ich erwarte eine formelle Rückmeldung darüber, wie Sie diese Mängel im Zimmer und das zutiefst problematische Verhalten Ihres Rezeptionsteams beheben wollen.
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Price per night from:€95
Posted on Apr 28, 2026
Guest User
Super location and very beautiful design concept and related story telling. Super breakfast and very beautiful bar. A stay in one of the 25hours hotels is actually always worth it. Unfortunately, the cleanliness of this time was not as top as I was used to it from 25hours, but I am sure that was a unique thing and the reception has assumed it :-)
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Price per night from:€118
Posted on Jan 24, 2026|Standard Room
Arvin0079
The Holiday Inn Munich City Centre is a popular hotel for local tourists. It has a lot of rooms, and it's super convenient because you can walk directly from the subway station to the hotel through an underground passage, as long as you take the correct exit. This means you don't have to brave the cold outside. The rooms are a typical European size, and the cleanliness is good. The hotel lobby has various facilities, though the convenience store is a bit pricey. However, just outside the hotel's underground passage, you'll find various supermarkets that have everything you could need, which is really handy.
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Price per night from:€102
Posted on Mar 25, 2026
Guest User
The location was fantastic, very close to the station and within easy reach of the city center. The neighborhood felt very safe, which was a big plus. It was also great to have a supermarket and a coin laundry within walking distance.
The room itself was spacious, clean, and comfortable. When the hairdryer in the room wasn't working, I went to the front desk and they immediately lent me a spare, which I thought was excellent service.
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Price per night from:€69
Posted on Jul 21, 2024
Guest User
Hotel teams are very kind and ready to respond to your requests.
Food is perfect and delicious.
Hotel is quite new and clean.
Location is a bit far from Munich center but it is very convenient for traveling. Also, very clean and safe area.
Hotel is far from train station just 1-2 min walk.
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Price per night from:€68
Posted on Dec 21, 2024
Prajwal Pisal
My stay at Plaza Premium was fantastic. The room was beautifully furnished and equipped with all the necessary amenities. The breakfast offered a wide variety of options, catering to different tastes. I highly recommend this hotel for a comfortable and enjoyable experience.
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Price per night from:€58
Posted on Oct 29, 2023|Superior Room
Travel itinerary 1Let's start with the spa - an oasis of relaxation and rejuvenation. From the moment I stepped into the tranquil haven of the Vier Jahreszeiten Spa, I was enveloped in an atmosphere of serenity and well-being. The spa facilities are impeccable, featuring a range of treatments and therapies that cater to every guest's needs. The expert therapists displayed a deep understanding of their craft, ensuring a customized and revitalizing experience. After indulging in one of their signature massages, I felt completely refreshed and invigorated. The spa's attention to detail and commitment to providing a sanctuary of calmness was truly impressive.
As for the location, Vier Jahreszeiten Kempinski is a true gem in the heart of Munich. Situated on the prestigious Maximilianstrasse, it offers an ideal home base for exploring the vibrant city. From the hotel, you can easily reach Munich's iconic attractions, designer boutiques, and renowned dining establishments. The convenience of being able to stroll through the historic city center or simply step outside to admire the beauty of Maximilianstrasse made my stay even more enjoyable. It's a testament to the hotel's commitment to offering guests the best of Munich right at their doorstep.
The overall experience at Vier Jahreszeiten Kempinski was nothing short of exceptional. The luxurious accommodations, attentive staff, and attention to detail throughout the property were all factors that contributed to a memorable stay. The blend of classic elegance and modern amenities created an inviting and sophisticated atmosphere, which I found to be both comfortable and inspiring.
In conclusion, Vier Jahreszeiten Kempinski Munich is a top-tier hotel that truly understands the art of hospitality. The remarkable spa and the unbeatable location in the heart of Munich set it apart as a destination that caters to travelers seeking a perfect balance of relaxation and exploration. I highly recommend this hotel to anyone looking to experience the best of Munich in a luxurious and welcoming setting.
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Price per night from:€363
Posted on Mar 20, 2026|Large Studio With Kitchenette
Guest UserThe hotel is about a 5-minute walk from the metro station, and it's only about a 20-minute ride from there to Munich Central Station, which is very convenient.
Right outside the metro station, there's a shopping mall, and a budget supermarket (LIDL) can be accessed directly from the back entrance of the mall.
The hotel itself is spacious, clean, and very comfortable to stay in.
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Price per night from:€64
Posted on Mar 18, 2025
Carlosd.
Overall the hotel was great, a little out of the main city centre, but a 10-minute walk from the nearest station, with about a 20-minute train ride to the city centre.
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Price per night from:€62