Ulaanbaatar Hotels with Gym

Firstly, this hotel is Ulaanbaatar, Mongolia's highest-rated luxury hotel, and most of its services are of a very high standard. For example, the two male managers who served me on the night of my check-in were professional and friendly, which prompted me to extend my stay for another day at my own expense. The hotel's dining service is also top-notch, both in terms of staff quality and food excellence – truly fantastic. However, on the last day of my extended stay, there were a few incidents that I can't quite get over. Firstly, a female manager, in front of several staff members, questioned whether I had paid for the first two nights. This was not only bad luck during the Chinese New Year, but such an inquiry in public, without regard for the guest's dignity, is truly debatable. Secondly, I trusted the hotel to help me call taxis, one for sightseeing in the morning and another for the airport the next day. The cost was significantly higher, but they explained it, and I accepted. The taxi for sightseeing went smoothly as I booked it on the spot. When I returned to the hotel at noon, no one informed me whether the taxi for the 6 AM airport transfer the next day had been confirmed. I couldn't help but go downstairs to ask if there was a taxi available to the State Department Store. After a staff member made a call, they said the taxi company had no cars available due to the holiday, and I could only walk or try my luck on the street. I was dumbfounded at that moment. I was supposed to leave at 5:50 AM tomorrow, and no one had informed me whether the taxi booking was successful, nor was there a contract or notification. What was I supposed to do? So, I quickly arranged a car through a travel agency for an airport transfer at 5:50 AM the next morning. When I checked out at 5:30 AM the next day, the receptionist told me a car had been booked. It was a very passive situation, and I also had to explain the issue with the room fees from the previous two days. Fortunately, the receptionist that day was very professional and understood my urgency to catch my flight, helping me resolve each issue professionally. Highly commendable!!

Facilities: We booked a king suite, and it was very spacious. The living room even had an extra single bed, which I'd estimate could comfortably fit three people. The bathroom featured two sinks, a separate shower and bathtub, and a smart toilet. Cleanliness: Very clean, and tidied daily. Environment: It's in the city center. While not as close to Sukhbaatar Square as the Blue Sky Hotel, you can pretty much walk to most places within 10 minutes. Service: The service was excellent. Drawbacks: The toilet wasn't in a separate cubicle, which meant the large bathroom felt a bit wasted when someone was using it.

After two-and-a-half weeks in Western Mongolia, my friend and I treated ourselves to two nights at the Kemnpinski before returning to our homes. The room was spacious and spick-and-span clean. The bedsheets were exchanged already after one night. The dinner at the Japanese restaurant was wonderful in a private room that allowed us in-depth conversation reminiscing about our experiences. The second night we treated ourselves to massages and facials at the spa - the best we have experienced in hotels. Breakfast offered a wonderful selection of fruits, veggies, eggs, cheeses, and good coffee. All-in-all a great experience.

Paid for rooms with breakfast but 1 one the days I went down there were no breakfast service in the hall. Was told to order and they will send it up. End up my breakfast never came and I had to call and complain but the lady over the phone just hanged up on me. Last time patronising this hotel

Before coming here, I was a little nervous after reading the reviews, worried that there would be various problems, but now I can say with confidence that this is a hotel that you can stay in with confidence. The price is not high in Ulaanbaatar, and the location is relatively superior. There is a shopping mall under construction across the street, and it is a 20-minute walk from the central city. The hotel also has its own cafe on the first floor, where you can rest for a while. It is more conspicuous from a distance, but it is a bit winding when walking, and it is not so easy to find. There is a sign of a Korean restaurant on the first floor, which is confusing. There are other high-rise buildings near the hotel, but they do not block the view seriously. It is 4km away from the train station, about 40 minutes walk. When we arrived at around 10:30, the hotel was very considerate and checked in in advance. The room is large and refreshing, the bed is soft, there is 24h hot water (not necessarily available in Mongolian hotels), a large bathtub, comfortable towels, and the quality of the shower gel provided is also good. The problem is that there are too few sockets. There are two in the whole room, and one is in the bathroom...not very convenient. One is that there is no room service. Because I only stayed for two nights and communication was inconvenient, I did not ask for cleaning. But overall, it is a good choice for staying in Ulaanbaatar.

Five people stayed, and the facilities were clean and had all the necessary utensils in the living room and kitchen, so it was great! It was nice that there weren't many people because it was new. The desk staff were also friendly.

I stayed at this hotel because it was a filming location for VIVANT! For about 15,000 yen per person per night, staying in a double room was fantastic! I checked out a little late, but the staff kindly accommodated me, which I really appreciated. It's a wonderful hotel that I'd definitely want to stay at again when I visit Mongolia!

The spa on the second floor is not fully operational (i.e. the sauna is turned off, probably to save money), the spa on the seventh floor is empty. You can't get a manicure or pedicure, a massage, or take your place in line. No one speaks Russian, although the hotel states that there is a Russian speaker.

Very convenient location

great but breakfast is very bad just like a trash