Guest User
February 29, 2024
Staying in a hotel is a history of blood and tears! Too bad, I will never come again! Absolutely black shop!
1. The facilities are as mentioned in the reviews: broken and old, the faucets are rusty, the water in the bathroom heater is not hot after being left for a long time, the dirt on the toilet floor is huge, the room cleaning is not clean at all, the slippers are smelly, and the balcony The floor tiles were all broken into pieces.
2. The waiter is like an uncle. Except for being located closer to the coast, it is worse than a small hotel. I don’t know how the name of the Noble Yacht Hotel is worthy of the nobility. The aristocrats feel insulted. If they are not bringing a baby, they will not. Conveniently moved away long ago.
3. The most important thing is: after the baby took a bath, there were water stains on the bed. The biscuits fell on the bed, and the dragon fruit was obviously washed clean. It was obviously outsourced by the hotel to a cleaning company for a set of sheets costing 1.5 yuan. You are asked to pay 300 yuan in cleaning fees for clean and low-cost things. Your hotel costs more than 300 and 400 yuan a night, but the wholesale cleaning fee for torn sheets is 200 yuan? Do hotels make money by finding trouble for customers? The outsourced cleaning company itself said that it was easy for them to clean it up and just leave it to them. They handed it over to the cleaning company in front of the front desk, and the cleaning company also told the front desk that it didn't need to be taken care of by the customer. The hotel manager and the waiter insisted on saying that it was not clean, and they insisted on saying it was very serious. See the picture below to see if it can be washed clean! Other store clerks who passed by couldn't stand it and said it was easy to wash!
4. We have already communicated and negotiated. We have been on the phone all the time about such a worthless thing while we were eating out. The experience is extremely bad. If we had not brought the baby with us, we would have moved there a long time ago. After staying here for 7 days, I really can’t bear to do this. A shabby hotel with such shabby service. I turned around and moved to Hilton. The service is really inferior to your hotel by dozens of blocks.
The next day, I had to pay a 200 deposit that night. The deposit was not refunded when I checked out, and I didn't mention the deduction. I delayed the deposit for a few days and refused to refund it. After a few days, I found a bunch of excuses (including 50 pillowcases each). ) Deducted 200 deposit. Damn black shop!
4. There was no electricity in the room on the day of check-in, and after waiting for half an hour, the workers still didn’t come to repair it.
5. Charges start for the third bottle of water, which is RMB 3 per bottle. First time seeing a hotel like this.
6. The swimming pool is extremely dirty and many of the equipment in the room are broken.
The overall feeling is that it is a black shop, and the store manager has never been able to find trouble!
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