Ulster Apartments Reviews

good location, close to nearby supermarkets by driving, easy parking, and helpful staff

service was good room was clean but at the back must be the smokers needs a paint job but happy with my stay was happy been able to change our room ngaa mi'i

Hello, First of all this is My 3rd booking at this hotel..secondly it's value for money ,very clean ,very spacious inside each rooms ,very presentable, and comfortable beds ..Kitchen was Perfect ,as I needed to boil my tea in a stove top and not electric kettle ,so I loved it because there was stove top ..Microwave just made my dinner, as I bought frozen pizza from pal n save and just cooked it that microwave as it had settings for cooking ..even rice ..but I just had 2 cheese pizzas..So the room which had 4 single beds and one queen bed for $153.00for one night..just enough for me to get up n drive back to NEWPLYMOUTH.. AFTER the 4hrs drive, this room made me so relaxed, so comfy that ,I was wide alert while driving back to NPL. THE carpark was just in front of my room ..,easy access to my vehicle for grabbing my belongings .. The service actually was MY BEST experience .. MANU is like a father to me I mean ..close to my dad's brother's age ..Last booking ,it was him who helped me ,when I needed a room for my husb who was disable due to his recent illness, so Manu had provided us a room ,as requested..down stairs n in front of our parking ..so this booking ,it was him who was ..very polite ,very professional n friendly..I have Been here 3 times ,to reception...Manu is the BEST staff there ...well apart from all this I would like to conclude that from now on..I will continue booking ..at this same hotel . I hope I 🙏 I always get served by the same staff Manu or I always prefer the same room ..4 single beds with one queen.. Thanks for your time ...God 🙏 bless you all . See again soon ..I wish I could Always book this during the coming summer holidays from now..but I'm pretty sure ...I have to just wait for my commitments . Thanks

FYI You have to check in at their sister property further down Ulster Street. The apartment was pretty spacious and comfortable. Kitchen: The fridge looked nice and new and you can tell they tried their best to clean the apartment. The stove was nice and clean and there is a dish towel and dishwashing liquid, which was a nice touch. However the kitchen is pretty old and probably will need updating. I happened to see one cockroach crawling around in one of the drawers. That was the one and only one I saw though... Bathroom: The toilet walls could use a paint touch up, but no biggy. The vanity/sink area seemed pretty new and nice. There was some nice shampoo and conditioner/amenities. The shower was honestly underpowered and disappointing. It will probably need to be updated along with the kitchen benches/sink. Bedrooms: I found the bed comfortable. It's not exactly a posh bed, but I slept surprisingly well. I appreciated the smart tvs in both bedrooms. It was funny looking at the previous guests YouTube searches. Some reviews comment on people in the neighborhood being loud/trashy, but I didn't notice any loud noises. All in all I thought I got good value for the price I paid. I actually wouldn't mind visiting again. It's not exactly a four-star hotel, but as a cheap, budget-friendly option, it's good. I just hope they update their shower and kitchen. Their review would certainly benefit.

Greatt

The apartment didn't appear to have been vacuumed well and it smelled like rotten fish so badly that the smell hung on my clothes... The only way i could sleep was to focus the aircon on my fast to offset the smell. I didn't realise how bad it was as i picked up the key and didn't come back until after midnight and i had to leave early in the morning. If i had known the smell was there, i would have complained in person and asked for either my money back or a different room. Other than that it was just ok.