Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)
0 nights
Rooms and Guests
1 room, 2 adults, 0 children
All Properties in Hangzhou
Five-Star Bay Hotel (Hangzhou West Lake Hubin Yongjin Plaza)
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1/F, Yongjin Plaza, 135 Yan'an Road, Shangcheng District, Hangzhou, Zhejiang, China
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Last booked 53 mins ago on our site
4.6/5Great·Exceptional Service
The location is good, close to the West Lake, convenient, and the newly renovated rooms are clean.
Guest UserAll 349 Reviews
Amenities
Fitness RoomFreePublic ParkingLibraryRestaurantMeeting RoomLuggage StorageFreeWake-Up Call24-Hour Front DeskWi-Fi in Public AreasFree
All Amenities
Surroundings
Metro: Ding'an Road
(460m)
Metro: Longxiangqiao
(860m)
Airport: Hangzhou Xiaoshan International Airport
(28.6 km)
Map
Rooms
Guest Reviews
Policies
Services & Amenities
4
Executive Smart Room - City-View (Double bed)
1 Queen bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Intelligent Room Control System
Private Toilet
Check Availability
6
Smart Room (Double bed) (Special promotion)
1 Queen bed
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Intelligent Room Control System
Private Toilet
Check Availability
4
Smart Room (2 beds) (Special promotion)
2 Single bed
No window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Intelligent Room Control System
Private Toilet
Check Availability
5
Smart Room (2 beds)
2 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Intelligent Room Control System
Private Toilet
Check Availability
5
Smart Leisure Room (2 beds)
2 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Intelligent Room Control System
Private Toilet
Check Availability
5
Smart Room - Triple Occupancy
3 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Intelligent Room Control System
Private Toilet
Check Availability
6
Smart Room (Double bed)
1 Queen bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Intelligent Room Control System
Private Toilet
Check Availability
5
Smart Business Room (2 beds)
2 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Intelligent Room Control System
Private Toilet
Check Availability
7
Premier Smart Family Room
1 Queen bed and 1 Single bed
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Intelligent Room Control System
Private Toilet
Check Availability
5
Smart Family Room
1 Queen bed and 1 Single bed
Window faces hallway
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Intelligent Room Control System
Private Toilet
Check Availability
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Guest Reviews(349)
4.6/5
Great
Verified Reviews- Cleanliness4.6
- Amenities4.6
- Location4.5
- Service4.7
Anonymous User
April 10, 2024
Service by the counter was good, helped us to order food. The hotel is newly renovated with smart features.
Do Minh Thien
April 11, 2024
Hotel has a good location, near West Lake
Facilities are morden
No windows
Brian
March 20, 2024
front office have no clue on what they are doing. No proper training to the front officer, only 1 staff know how to check in guest. The rest is just standing there.
Kate
April 23, 2024
Well located, not very fancy. Practical place.
Guest User
April 17, 2024
Good very
Guest User
April 25, 2024
Hygiene: Very good, complete facilities, very new, rich breakfast, convenient transportation, the front desk guy has a good service attitude, give him a thumbs up! There is a robot delivering food, which is very convenient. The hotel is very smart. I will stay here next time
Original TextTranslation provided by Google
Anonymous User
April 28, 2024
The location is very good, right next to the West Lake, and it is very convenient to walk to the surrounding areas. There are also restaurants nearby. The hotel environment is good, and there is also a large terrace. The indoor facilities are also very good. The only shortcoming is that the sound insulation is a bit poor. The children next door kept making noises and I could hear them clearly one night, but there was nothing I could do. Overall very good!
Original TextTranslation provided by Google
Anonymous User
April 23, 2024
The hotel is not only very close to Hangzhou Station, but also a short walk to the West Lake. The hotel environment and service are good. If you order takeout in the evening, it will be delivered to the door by a robot. The two girls feel safe and the breakfast is delicious. In addition, because we had to go somewhere else the next day, our luggage was stored at the front desk, and the service was also very good.
Original TextTranslation provided by Google
Guest User
April 23, 2024
Facilities: Comfortable lighting, very comfortable bed
Hygiene: The room is very clean and there is no smell in the hotel
Environment: The hotel restaurant tastes good
The front desk service is very enthusiastic
Original TextTranslation provided by Google
Property Policies
Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00
Front desk hours: 24/7
Guests Accepted
Guests from every country/region are accepted
Child Policies
Children of all ages are welcome at this property.
Cots and Extra Beds
For all room types, cots and extra beds cannot be added.
Breakfast
TypeChinese
StyleBuffet
Opening hours[Mon - Sun] 07:00-09:30 Open
| Height | Fee |
|---|---|
Children under 1.1m in height | Free |
Children between 1.1–1.4m in height | CNY 10.00 (approx. £1.11) per person |
Children over 1.4m in height | CNY 25.00 (approx. £2.77) per person |
Adult | CNY 25.00 (approx. £2.77) per person |
Additional breakfast fees are not included in the total and need to be paid at the property.
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Services & Amenities
Most Popular Amenities
Fitness RoomFree
Public ParkingAdditional charge
Library
Restaurant
Meeting RoomAdditional charge
Luggage StorageFree
Wake-Up Call
24-Hour Front Desk
Wi-Fi in Public AreasFree
Fitness Room
Restaurant
Meeting Room
Restaurant
Restaurant
Style: Buffet
Open for: Breakfast
Dining options: Only available to property guests
Business hours: [Mon - Sun] 07:00-09:30
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