Mercure Hotel (Hangzhou West Lake)
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Mercure Hotel (Hangzhou West Lake)

Discover Mercure Hotel (Hangzhou West Lake), a 4-star stay in Hangzhou. With a score of 9.5/10 from 3684 reviews, it delivers great quality and value, with prices starting at £17.

Check-In & Check-Out

Check-in from 14:00

check-out until 12:00

Nearby Attractions

Wulin Night Market: 1.04km from the hotel

West Lake Music Fountain: 1.17km from the hotel

Dongpoda Theater: 1.06km from the hotel

Amenity Highlights

Pets are not allowed.

Food & Drink: Room Service, Café, Restaurant, Bar, Lobby Bar

Mercure Hotel (Hangzhou West Lake)

No. 18 of 4-Star Select Hotels in West Lake
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We Price Match
Highlights
Lakeside
Laundry room
French-style decor
Excellent service
Sunset
+5 more
Amenities
All amenities
Property Description
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Such a comfortable room and ambience. Staff are extremely helpful
Surroundings
Commercial area: West Lake Lakeside Area
(1.2 km)
Metro station: Longxiangqiao
(1.0 km)
Shopping: Hubin Yintai
(1.2 km)
Attraction: Wulin Square
(1.7 km)
Attraction: West Lake
(6.8 km)
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8

Executive Queen Room

1 Queen bed
23m² | Floor: 17-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Superior Queen Room

1 Queen bed
23m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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6

Superior 2-bed Room

2 Single bed
23m² | Floor: 7-9
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

Executive Room With 1 King-size Bed, River Side

1 Queen bed
23m² | Floor: 17-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
7

Executive Deluxe King Room

1 Queen bed
23m² | Floor: 17-19
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Executive Room With 2 King-size Bed, River Side

2 Single bed
23m² | Floor: 15-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Deluxe Queen Room

1 Queen bed
23m² | Floor: 10-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
6

Deluxe 2-bed Room

2 Single bed
23m² | Floor: 10-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
Check Availability
8

Standard Queen Room

1 Double bed
18-22m² | Floor: 5-23
Has window
Free Wi-Fi
Non-smoking
Air Conditioning
Private Bathroom
Refrigerator
Minibar
Room Details
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60 guests in a row gave their stay a positive rating.
Average for similar properties in Hangzhou
Guest User
August 21, 2026
My stay exceeded expectations! The Mercure Hangzhou Westlake Hubin boasts a prime location, close to West Lake and with convenient subway access to a bustling commercial area. The room was meticulously clean, and the facilities were well-maintained, ensuring a comfortable stay. The front desk staff provided attentive service, were pleasant, and handled requests efficiently. Breakfast offered a wide variety, allowing for a leisurely meal. The 24-hour front desk, luggage storage, and borrowing services were all very convenient. It's suitable for both leisure and short business trips, highly recommended. I stayed at the Mercure Hangzhou Westlake Hubin for a business trip. It's located in the central Hubin commercial district with excellent transport links; the subway reaches major stations. The room was clean and quiet, perfect for both work and rest. The front desk handled requests efficiently and provided appropriate service. The hotel facilities are comprehensive, and the breakfast quality is excellent. The overall environment is quiet, making it suitable for business travel. I'll prioritize staying here on my next business trip. I stayed at the Mercure Hangzhou Westlake Hubin for a business trip. It's located in the central Hubin commercial district with excellent transport links; the subway reaches major stations. The room was clean and quiet, perfect for both work and rest. The front desk handled requests efficiently and provided appropriate service. The hotel facilities are comprehensive, and the breakfast quality is excellent. The overall environment is quiet, making it suitable for business travel. I'll prioritize staying here on my next business trip.
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Guest User
September 5, 2026
Good trips aren't about rushing from one place to another; slowing down allows you to see things you'd usually miss. Sitting at a street corner observing passersby, truly appreciating a painting in a museum, or looking up at the stars during an evening stroll. When you slow down, time seems to stretch. Honestly, this hotel wasn't stunning, but I was very satisfied with my stay. The room wasn't large but perfectly adequate, very clean, and the soundproofing was decent. The bed had just the right firmness. It offers good value for money, and I'd consider staying here again if I'm in the area.
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Guest User
September 5, 2026
No trip is ever perfect; there are always places you miss and dishes you don't get to try. But looking back, those small imperfections actually make the experience feel more authentic. That's travel – not a perfectly punctuated answer sheet, but a story with plenty of room for imagination. However, I really loved the Mercure hotel I chose for this trip. The hairdryer in the room was powerful enough, not one of those tiny, useless ones. Toiletries were conveniently placed next to the sink, and the towels were soft. The power outlets were smartly positioned, right by the bed, so I didn't have to crawl under a desk to find one. These little details showed me the hotel genuinely cares.
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Guest User
September 3, 2026
Stepping into the Yaolin Wonderland Caves, the stalagmites and stalactites shimmered under colorful lights. Some resembled a milky way waterfall, others a flying Apsara from Dunhuang. A subterranean river rumbled deep within, and water droplets from the stalactites dripped coolly onto my collar. I spent over an hour exploring the cave; each section was like a fantastical flower blooming from the earth's core. Afterwards, I found a place near the attraction to soak and relax; the water temperature was just right. Before bed, I flipped through the geological atlas provided by the front desk, realizing these rocks took thirty thousand years to grow large enough to reach my palm. That night, my dreams sprouted deep within the earth's core.
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Guest User
September 4, 2026
Stepping onto the balcony, West Lake was literally three steps away – not a distant view framed by a window, but the water almost lapping at my feet. Morning mist glided across the surface, the outline of Broken Bridge faintly visible behind a thin veil, and a couple of early-bird mandarins划开了 the mirror-like surface, their ripples spreading right up to my eyelids. For these four days, I barely left the lake. Every morning, I’d jog along the lakeside promenade, from Park No. 1 to Park No. 6, watching old people practice Tai Chi by the water, squirrels scampering up plane trees. The fountains hadn't started their show, and the water was as still as an uncarved jade. When I got tired, I’d sit on a bench and watch the sun inch its way up from behind Gem Mountain, stretching Baochu Pagoda’s shadow long before dissolving it into the lake – that 'shimmering lake light' they talk about really was a pool of flowing gold foil. In the evenings, I couldn't bear to go back to my room. As the sunset dipped behind Leifeng Pagoda, the entire lake would blaze orange, and the silhouettes of pleasure boats glided by like a living Song Dynasty painting. The hardware was impeccable. The bathtub faced the lake, and with the lights off while bathing, the window revealed a lake full of lights, the distant city skyline twinkling like scattered diamonds. But what truly made me want to stay were those small, warm touches: the turndown service bringing warm osmanthus lotus root starch, with a handwritten card saying, 'The moonlight is beautiful tonight'; returning to find my sun umbrella carefully rolled up and leaning by the door; the front desk girl remembering I loved Longjing tea, asking every morning before I left, 'Shall I brew it for you and leave it in your room today, or would you prefer it when you return?' It rained on the last night. I deliberately left the balcony door open, letting the fine drizzle drift in, filling the air with the scent of lake water and fresh grass. Lying in bed, listening to the rain patter on the lotus leaves, I suddenly recalled Zhang Dai’s 'Watching Snow from the Mid-Lake Pavilion' – though the season was wrong, that ethereal feeling of 'sky and clouds and mountains and water, all white as one' (天与云与山与水,上下一白), I now fully understood it. Upon checkout, the front desk handed me a kraft paper bag containing a small jar of Longjing tea and a Polaroid photo – a picture of my back as I sat on the balcony gazing at the lake on my first day. On the back of the photo was written: 'West Lake awaits your return.' My eyes welled up at that moment. There are many good hotels, but only this one can make a lake truly settle into your heart.
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Shangguanmingxiang
September 2, 2026
I used to think that a trip had to be jam-packed with activities to be worth it, but now I've found that visiting just one or two sights I want to see, and then just wandering around aimlessly for the rest of the time, is actually the most relaxing. No rushing, no checking off tourist spots, no racing against the clock – just going at my own pace, that's what a true personal journey is all about. The hotel I chose for my stay was smooth sailing from check-in to check-out, no issues at all. The room facilities matched the photos exactly, no 'photo trickery' here. Everything was convenient to use, and I felt comfortable staying there. Nothing to complain about, and that's enough.
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Guest User
September 1, 2026
I came to Hangzhou just to gaze at the Fuchun River. I didn't go anywhere all day, just leaned on the windowsill, counting passing cargo ships and watching egrets skim the water. The mountains, layered one after another, looked like a living ink wash painting. The hotel offered a choice of latex or buckwheat pillows; I asked for both, one for my head and one to hug. The shower pressure was excellent, washing away the sticky summer heat. The air conditioning was quiet, and the duvet was light yet warm. That night, my sleep was calmer than the river itself. The service was genuinely good 😌
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Guest User
August 31, 2026
Traveling from Hangzhou by high-speed rail, I arrived in Jiande, a hidden gem of a city that holds the most beautiful secrets of the Xin'an River. During the day, I strolled along the riverbanks, watching the 'clear water and magical mist' rise from the river like a fairyland, with the green mountains reflecting in its depths. It felt like stepping into a moving landscape painting – especially in Zhijiang Village and Xiaya Village, where the river mist swirled, enveloping me in its gentle embrace. A cup of local new tea washed away the day's weariness, and the bedding, soft as clouds, enveloped me in a cottony embrace. Closing my eyes, I could almost hear the gentle lapping of the river against the shore, as the daytime mountain and mist images slowly drifted through my mind. Occasionally, a few insect chirps drifted in from outside the window, accompanied by the cool river breeze, leading to a deep sleep where even my dreams were infused with the misty, watery essence of Jiangnan.
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Guest User
August 30, 2026
We chose Mercure Hubin for our weekend trip to Hangzhou, and our whole family was absolutely delighted. It's a 10-minute walk to West Lake, where we found a tea house in the afternoon to relax and chat. In the evening, we watched the musical fountain and then leisurely strolled back to the hotel – it was so comfortable. The hotel was packed these two days, with the lobby full of beautifully dressed young women, but the front desk staff remained incredibly patient. They arranged a high-floor room for us, and the view was fantastic. The room itself was well-equipped; the makeup mirror with a light made getting ready a breeze, and the large wardrobe easily accommodated all the clothes we brought. The bathroom had a separate wet and dry area, so two people could use it without any issue or feeling cramped. The breakfast deserves a special mention – the variety was so extensive it was hard to choose! The freshly made waffles with all sorts of fruits and cream were delicious, and the croissants were perfectly flaky, with many jams to choose from, which my son loved. The fruit was fresh and sweet. We ate and chatted for over an hour during breakfast, and the staff never rushed us. The service was thoughtful; they even recommended some excellent local Hangzhou cuisine restaurants nearby. It was a perfect weekend getaway, and we'll definitely be back!
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Services & Amenities

Restaurant
No additional info available

Property Policies

Check-in and Check-out Times
Check-in: After 14:00
Check-out: Before 12:00

Front desk hours: 24/7

Self check-in kiosk

The property will provide check-in details after booking

Guests Accepted
Guests from all countries/regions are welcome at this property

Child policies
Children of all ages are welcome at this property.
Children between 0 and 17 years old can stay for free if no extra bed is needed.

Cots and Extra Beds
For all room types, cots and extra beds cannot be added.

Breakfast
StyleBuffet
AgeFee
Adult
Buffet:CNY 58.00 (approx. £6.40) per person
Additional breakfast fees are not included in the total and need to be paid at the property.

Deposit Policy
DepositNo deposit required by the property

Pets
Pets are not allowed

Age Requirements
The main guest checking in must be at least 18 years old

Paying at the hotel

Legal information
This property is managed by a professional host. Professional hosts are parties that act for purposes relating to their trade, business, or profession and are regarded as traders under EU law.
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Property Description

Local hotel name: 杭州西湖湖滨美居酒店
  • Opened: 2018
  • Number of Rooms: 272
Phone:+86-571-87388555-0

You might be wondering

What landmarks are close to Mercure Hotel (Hangzhou West Lake)?

Nearby attractions to Mercure Hotel (Hangzhou West Lake) include Wulin Night Market, only 1.0 km from your search (straight-line distance) away.

Does Mercure Hotel (Hangzhou West Lake) have a swimming pool?

No, Mercure Hotel (Hangzhou West Lake) doesn't have a pool.

Are pets allowed at Mercure Hotel (Hangzhou West Lake)?

No, pets are not allowed at Mercure Hotel (Hangzhou West Lake).

What are the check-in and check-out times at Mercure Hotel (Hangzhou West Lake)?

Check-in at Mercure Hotel (Hangzhou West Lake) is from 14:00 and check-out is by 12:00.

Which airport is closest to Mercure Hotel (Hangzhou West Lake)?

The nearest airport is Hangzhou Xiaoshan International Airport, just about 42 mins from hotel by car (27.2 km) away.

How much does it cost to stay at Mercure Hotel (Hangzhou West Lake)?

Prices at Mercure Hotel (Hangzhou West Lake) may change depending on dates, hotel policy, and other factors. Enter your travel dates to see the latest prices.

About This Property

Nearest AirportHangzhou Xiaoshan International Airport
Distance to Airport28KM
Nearest Train StationHangzhou Railway Station
Distance to Train Station2.91KM
Nearest Metro StationNorth Zhonghe Road
Distance to Metro Station0.62KM
Average Price FromGBP56
Hotel Star Rating4