1930’s Chaptel Reviews

Our trip was amazing in Hangzhou!!! The room is super spacious and old fashioned. The bed was smooth and comfortable. The staff was looking to help with couples of english words which is super nice. I was not able to test the breakfast. I definetly recommend this hotel.

It has been a great experience staying in this lovely place. The place brought back a childhood memory , visiting the grandparent in the village during the winter time😊. The unique , antique wooden furnitures are very beautiful. Great location. Will visit this place again for the next visit😊

pleasant surprise. fascinating hotel. excellent concierge. a must-stay for the next trip to Hangzhou!

Great location. Nice accommodation. Friendly staffs.

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This hotel is quite a surprise. It is a very recommended hotel for people who like humanities, because every brick and tile here has a story~ But there are not many rooms at present, so book in advance! Environment: The overall maintenance is very good, the yard is very clean and tidy, very suitable for emptying and daze, and taking pictures is super! The hygiene of the room is also very good, and the furniture and supplies in the room are very textured! Worthy of this style! Taking pictures in the room is also very good! Service: The service is very good, will help bring luggage to the room, basically there are many detailed services, and breakfast will be delivered to the room! You can also book with the hotel for surrounding tours, and they will help solve it! Surroundings: Nearby is the West Lake, very close to the commercial street night market, nearby are delicious food, and they are all restaurants that will not step on thunder! Suggestion: If you stay in the hotel, spend a day to check in at the hotel, so that you won’t waste a day’s room fee, because the environment of the hotel is very photogenic!

The room is very big, but a bit too vintage, it feels old. I thought I would be upgraded, but I didn't expect it to be so old. Although the suite is very big, it is still older than expected.

The old building from the Republic of China, which was decorated by Relais & Chateaux, has a unique charm. The suite is large and comes with a large terrace. The hotel service is also in place. The only regret is that the hardware is indeed a bit old.

The environment is quiet and nice, clean and sanitary, with some old Shanghai style. The bed is big and comfortable, and I slept well and it was not cold. Fruits were given when I checked in. The only drawback is that the window cannot be opened, the view is not good, and the bathtub leaks a little, but the merchant has prepared a fish tank bag, which is recommended if you want to take a bath. The breakfast is good and attentive, and delicious.

The location is excellent, close to the West Lake and the Lakeside Pedestrian Street. The service is warm, valet parking is provided, and the butler will deliver the luggage to the room. It is in the style of the Republic of China. The room is large and clean. Breakfast is in the cafe on the first floor below the room. The breakfast tastes good and is very Hangzhou. The cafe should be a popular check-in spot. It is crowded and lively, and it is nice to take pictures. There is also a Western antique shop in the yard, and the items inside are very exquisite. There is also a temporary memorial hall of the Republic of Korea in the back to see. I will stay here next time I return.

Good reviews for the two front desk ladies who helped with the luggage when I checked out today. They worked very hard and had a very good attitude. Bad reviews for the bed that creaked every time I turned over. I didn't sleep well all night. The bed creaked with a slight movement. The floor also vibrated inexplicably, and I stepped on a black unknown object when I walked barefoot. The hardware conditions are indeed poor. When we arrived at the hotel, the front desk uncle only helped to carry one piece of luggage, and we moved the other box to the third floor by ourselves. . . Patients with lumbar disc herniation are really uncomfortable. .

The check-in experience was very good, and the service was particularly thoughtful. The two gentlemen at the front desk helped to carry the heavy luggage up and down the stairs, which was very considerate. The room has a strong Republican style, and the various items in the room have historical details, from the hand-controlled light switch to the dial telephone on the bedside, which adds a retro fun to the entire check-in experience. The pull-down flush toilet in the bathroom is also very vintage, and there is a wash basin with Le Bain written next to it. In addition, I was surprised to find that the brand of the wash basin is the British bathroom brand Perrin&Rowe, which is full of texture! The hotel is in a great location right by the West Lake. It is very quiet inside at night. It is very pleasant to sit down and have a drink and listen to the rain. There is also a small medieval shop next to it, and the items inside are worth visiting. An interesting check-in experience, looking forward to coming again next time!

In the Republic of China villa by the West Lake, I lived in a suite on the third floor. Although there was no elevator, all the luggage was provided by a housekeeper; the bathroom accessories were all old British brands, and the furniture in the room was all Shanghai-style and Republic of China style, especially the The breakfast is so exquisite and delicious; when you think of Hangzhou, you will think of Relais & Châteaux Lakeside Village.

A very stylish hotel, I like the decoration style. It is very convenient to take the subway, take a taxi, and go to West Lake, but it is also a good place to be quiet in the bustling city. The soundproofing of the room is also very good, and I slept very well at night. I got up early in the morning to stroll around the quiet West Lake, which felt great. I came back to have a comfortable breakfast, and a beautiful day began~ The service is superb, a highly recommended hotel!