Upper Inn Reviews

Response from Property: Dear guest,Thank you so much for taking the time to share your wonderful experience at our hotel! We are absolutely thrilled to hear that you had such a pleasant stay and that you highly recommend us to other travelers.Your kind words about our convenient location near Hangzhou East Railway Station and within the vibrant shopping center area are truly appreciated. It's great to know that you found our proximity to public transportation, dining options, and shopping amenities to be a major plus. We're also delighted that you enjoyed the comfort of your spacious room and the entertainment provided by the big flat - screen TV.While we may not be located in the city's central business district or right next to the West Lake, we're committed to offering a unique and convenient experience for our guests, and we're glad this resonated with you.Your feedback is invaluable to us, and it motivates us to continue providing excellent service and maintaining high - quality facilities. We look forward to welcoming you back to our hotel on your next visit to Hangzhou.

Response from Property: Dear guest: Hello! Thank you so much for your positive comments about our hotel! We are proud to provide you with a clean and tidy accommodation suitable for business trips. Your satisfaction is our greatest pursuit, but also our driving force for continuous progress. We have always been committed to creating a comfortable and convenient accommodation experience for every guest, from the cleaning and maintenance of the rooms to the overall environment, and strive to achieve perfection. Your affirmation is not only a recognition of our work, but also a great inspiration to our team. In the future, we will continue to adhere to the "customer-oriented" service concept, constantly optimize the service process, improve the quality of service, and strive to provide every customer with more intimate and thoughtful service. At the same time, we are very much looking forward to your visit again, let us have the opportunity to serve you again.

Response from Property: Dear customer, thank you for taking the time to provide us with feedback. We deeply regret that you encountered an unpleasant odor during your stay. For this reason, we have emphasized to the cleaning team the necessity of strengthening room cleaning and disinfection, and have focused on cleaning and air purification in response to this issue. At the same time, we sincerely apologize to you and welcome you to choose our hotel again in the future. If you have any other opinions or suggestions, please feel free to contact us at any time.

Response from Property: Read your comments carefully, for fear of missing any of the sincere heart; not read it has been moved, moved by your careful interpretation of the small u, this knowledge of the grace is rare. Small U to the price of people-friendly clean and reliable environment, professional human-oriented service, as necessary, pay more attention to cost-effective and customer comfort experience. We are looking forward to seeing you again. Have a nice life!

Response from Property: On the day of the beginning of autumn, the hot summer is gone, the sun is much brighter and the air is much fresher. In the following days, the weather will gradually turn cooler, and I will miss you more. Thank you very much for your support of our hotel. We always believe that a good reputation must come from the most sincere satisfaction of guests. At the same time, we are honored to provide you with the best service. We very much welcome you to choose our hotel again whether you are on a business trip or traveling!

Response from Property: 寫一箋半暖的時光，不約花期，不邀明月，心中自有花閑開，有月閑來。感謝您的入住禮舍，給我們提供為您服務的機會。禮舍酒店致力於一個品牌和三個承諾：輕居式鄰里文化風格、主動關懷的服務以及流暢痛快的網絡世界。希望能在禮舍與您再相逢。祝您心情愉快，闔家幸福！

Response from Property: Thank you very much for your recognition! We have always been committed to providing warm and thoughtful service to every guest. It is great that you can enjoy convenience and comfort in our hotel. The abundant dining options and convenient transportation in the surrounding area are designed to bring you an all-round high-quality experience. We look forward to seeing you again, we will welcome you with more considerate service

Response from Property: Life is comfortable because we know how to be tolerant, relationships are precious because we know how to give, dreams are beautiful because we know how to be satisfied, and life is happy because we know how to be grateful: Thank you for your support and company, and we look forward to seeing you again!

Response from Property: In this troubled world, it is our great honor to be a touch of warmth during your journey. Your satisfaction is our driving force to keep moving forward. We look forward to sharing more beautiful moments of life with you in the days to come.

Response from Property: Thank you for your recognition of us. Every requirement of our guests is the direction for which we sincerely strive. We will definitely work harder to create a five-star standard. We look forward to our next trip and we can create more perfect services for you!

Response from Property: Life is expected to be filled with waiting and unexpected surprises. First of all, thank you for choosing to stay at our hotel and thank you for your high praise for the hotel. We are committed to providing a comfortable and warm stay environment for every guest, so that every guest feels like home. Finally, we would like to express our sincere thanks to you again and welcome you to visit us again!

Response from Property: I am amazed by you among thousands of people, and I am willing to sacrifice my life with a smile from now on. First of all, thank you very much for your high evaluation of 5.0 points for our service. We will continue to work hard to provide various services and truly implement the hotel business purpose of "service first, guests first". Finally, we look forward to your visit again!

Response from Property: 期許一場花開的絢爛，靜賞一處花落的淡然。感謝您選擇深禮舍酒店並對我們予以肯定，感謝您用心的點評和拍照，是對我們工作最大的鼓勵。我們會繼續努力，致力於讓每一位到店的客人都得到一個美好的入住體驗。禮舍酒店的夥伴們真誠的期待着您的再次光臨。謝謝~~

Response from Property: Dear, your praise is the greatest encouragement to us. Thank you again for your support of our gift house. I wish you a happy journey!