Hanoi Quan Dong Da Hotels

I recently had the opportunity to stay at Pullman Hotel Hanoi, Vietnam, and it was a great experience! From the moment I set foot in the hotel, I was deeply attracted by the elegant environment and thoughtful service here. First of all, as soon as you enter the lobby, you are attracted by the spacious and bright space and exquisite decoration, which feels very comfortable and warm. Especially when it came to check-in, Phuong Anh was very helpful to me and I am very grateful to her. The rooms are very spacious, well laid out and fully equipped. The bed was soft and comfortable, giving me a good night's sleep. The bathroom is also very clean and tidy, and the toiletries are of high quality and very reassuring to use. In terms of service, it makes me feel the warmth of home. The staff at the front desk are very friendly and check-in and check-out are very quick and efficient. Here I have to mention Phuong Anh again, her thoughtful service really impressed me. In addition, the hotel's dining is also worth mentioning. Breakfast is rich in variety and tastes. It is highly recommended to the friends who will come here for business or travel, I believe you will also love here!

ChatGPT Dear Grand Mercury Hotel in Hanoi, I wanted to share my positive experience during my recent stay at your hotel. I was truly delighted with the service and accommodations provided. I greatly appreciated the room upgrade you offered upon my request, which resulted in a spacious and comfortable room. The extra space made my stay even more enjoyable and relaxing. Thank you for your attentive service and for making my stay at the Grand Mercury Hotel in Hanoi a memorable one. I look forward to visiting again in the future. Best regards, Oleksandr Bukaiev

I stayed at Novotel Hanoi for 3 nights.  The room is very spacious, nice and equipped with everything.   I love it. The breakfast restaurant, however, is lagged behind Novotel Da Nang in setting and food by far.  The Reception Desk isn’t as efficient as Novotel Da Nang either. 

Opposite the train station, the transportation is quite convenient. The hotel's internal environment and sanitation are very good, and there is a person at the front desk who can speak Chinese. The bed type needs to be adapted.

Location was a little hard to find. Place was very clean. I really liked how this place had a convection stove where I can cook things, dishes and silverware to eat with, and a refrigerator to put things in. I really liked how this place had a washer and dryer where I can wash and dry my clothes. Will be more than happy to comeback to this place again if the situation fits for my situation and plan!

I think it's clean. The staff are polite and helpful. I recommend this place for travel or business trips. Please refer to it.

Overall, the price of 520+ a night is not worth it, and the cost performance is poor. The food is not very good, the facilities are old, and the WIFI is weak. The only advantage is that the room is relatively large, but if you live alone, it is not necessary.

The front desk and concierge teams are professional and enthusiastic, providing 24-hour attentive support, quickly resolving needs and problems. The service quality is far superior to similar hotels, making people feel at ease.

The rooms are very clean, convenient with a lot of equipments. Employees are very kind and helpful. Breakfast is really good with a lot of choices. The spa is also very good for massage and not so expensive. I highly recommend this hotel and the apartments.

Facilities: A very new hotel with a garden coffee shop Hygiene: Clean and tidy, some rooms provide large barrels of mineral water Environment: Elegant environment, quiet in the midst of noise, suitable for people with light sleep Service: Good attitude, some staff can speak Chinese