Four Points by Sheraton Hefei,shushan Reviews

Name: Four Points by Sheraton Hefei,shushan
Address: No. 1088 Qianshan Road, Shushan District, Hefei, Anhui, 230071, China, No. 1088 Qianshan Road, Mainland, China
Rating: 9

Four Points by Sheraton Hefei,shushan

No. 1088 Qianshan Road, Shushan District, Hefei, Anhui, 230071, ChinaView Hotel Details

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Rooms and Guests

Guest Reviews of Four Points by Sheraton Hefei,shushan

9/10

Good

1023 review

Verified reviews

Location9.1

Amenities8.9

Service9.0

Cleanliness9.2

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All reviews(1023)

Positive reviews(968)

Reviews with photos/video(124)

Classy environment(72)

Friendly front desk staff(60)

Easy to get around(49)

Perfect for business trips(39)

Tasty food(25)

Stayed multiple times(10)

Poor air conditioning(9)

Close to metro(6)

Negative reviews(55)

Abby_Jue

Traditional Double Room

Stayed in Mar 2023

Solo travellers

20 review

7.5/10

Posted on May 2, 2023

This is a pretty decent hotel. It is located in a nice area where you can access all you need. The room was clean enough and the food was ok.

Response from Property: Dear Guest, thank you for staying in Four Points by Sheraton Hefei, Shushan and spending time to share your comments with us. As the first Four Points Hotel in the city and in Anhui Province, we offer great rate, service and everything you need to stay comfortable. We are more than happy to provide our valuable guests like you with our high quality and customized services which are always honest, uncomplicated and comfortable. Thanks again for sharing your comments with us. We look forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.

kepkes

Traditional Twin Room

Stayed in Nov 2023

Business travellers

26 review

10.0/10

Outstanding

Posted on Dec 31, 2023

It is a good and clean place to stay. Workers are smiling and helpful.

Response from Property: 尊敬的賓客您好，感謝您選擇入住合肥綠地福朋喜來登酒店以及對我們的肯定和支持。您的滿意是我們前進的動力，我們會繼續努力為您提供更好的入住體驗，真誠期待您再次光臨合肥綠地福朋喜來登酒店，祝您生活愉快，每天開心！

Bruce Ng

Traditional Double Room

Stayed in Dec 2023

Business travellers

2 review

10.0/10

Outstanding

Posted on Jan 14, 2024

Breakfast was good and gym room is big with good equipments

Response from Property: Dear guest, thank you for your reviews and we are so glad that you always chose Four Points by Sheraton Hefei, Shushan. We will share your comments to our Executive Committee to improve our service. We are partnered with the best to bring you more of what you need to travel the way you like. Thanks again for sharing your comments with us. We look forward to welcoming you back in Four Points by Sheraton Hefei, Shushan again.

ABDOLHOSSEIN

Traditional Double Room

Stayed in Nov 2023

Business travellers

14 review

10.0/10

Outstanding

Posted on Dec 16, 2023

nice Hotel ,very satisfied. will go the agAin

Response from Property: 尊敬的賓客您好，感謝您選擇入住合肥綠地福朋喜來登酒店以及對我們的肯定和支持。能為您提供一個美妙的入住體驗一直是我們追求的目標，真誠期待您再次光臨合肥綠地福朋喜來登酒店。

AMBLER SMITH

Traditional Twin Room

Stayed in May 2023

Business travellers

5 review

2.0/10

Posted on Jun 6, 2023

Terrible experience. They charge expensive rates and poor rooms. Old

Frank.Mao

Deluxe Queen Room

Stayed in Nov 2023

Business travellers

2 review

10.0/10

Outstanding

Posted on Dec 6, 2023

goddddddddd

Response from Property: 尊敬的賓客您好，非常感謝您選擇入住合肥綠地福朋喜來登酒店。我們會繼續提升服務水平，做到物超所值，期待您的再次光臨！祝您生活愉快，工作順利，每天開心！

Guest User

Deluxe 2-bed Room

Stayed in Jul 2023

Business travellers

1 review

10.0/10

Outstanding

Posted on Sep 4, 2023

it's good

Slicence

Traditional Double Room

Stayed in Feb 2025

Solo travellers

4 review

9.0/10

Great

Posted on Mar 12, 2025

The service is very good and the location is good; but the fifth floor is under renovation, which is a bit of a bad experience; only the bathroom has toilet paper in the room 🤣 The bed is very soft

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Response from Property: 尊敬的客人您好，感謝您對酒店的信任和支持！對於您這次糟糕體驗我們深感抱歉。酒店管理團隊十分重視，酒店目前正對硬件設施進行升級改造，真誠期待您再次光臨合肥蜀山福朋喜來登酒店體驗我們日益完善的服務！

Guojingdeyu

Traditional Twin Room

Stayed in Jan 2025

Business travellers

3 review

10.0/10

Outstanding

Posted on Feb 12, 2025

I have to give this hotel a big thumbs up! The hotel has an elegant environment, exquisite decoration, clean and tidy rooms, and careful attention to details. The service provided by the front desk brothers and sisters who received me was very good; especially the front desk lady Manager Wang, whose service was impeccable 👍 made me feel like I was home. I will choose here next time. Thank you 😁😁

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Response from Property: 尊敬的客人您好，非常感謝您對我們酒店的好評及肯定，期待再次光臨，祝旅途愉快！能為您提供一個美妙的入住體驗一直是我們追求的目標，希望我們能成為您旅途中的最佳選擇！祝您生活愉快，工作順利，每天開心！

Guest User

Traditional Double Room

Stayed in Jan 2025

Travel with friends

1 review

10.0/10

Outstanding

Posted on Feb 5, 2025

The service from the front desk staff, Kinda and Sunny, was very good. The breakfast was rich and delicious. It is the first choice for business trips.

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Guest User

Traditional Double Room

Stayed in Dec 2024

Family

6 review

10.0/10

Outstanding

Posted on Feb 6, 2025

Checked in during the Spring Festival, the room was clean and spacious, the front desk and housekeeping department responded very well to our needs, very good experience, breakfast was also OK, one thing to mention is that the socket is not easy to plug in, need to be improved

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Guest User

Traditional Twin Room

Stayed in Dec 2024

Family

2 review

10.0/10

Outstanding

Posted on Jan 30, 2025

This trip was on the first day of the ***** New Year, and I left without any plan. The hotel experience was particularly good. The lady at the front desk was very gentle, and the boy was super handsome. The twin room was 1.3 meters wide, which was very spacious with children. The service was very good, and the hygiene was satisfactory. The location of the hotel is great, and it is very convenient to go anywhere. The hotel greatly added points to my trip to Hefei, and I will choose it next time

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Guest User

Traditional Twin Room

Stayed in Dec 2024

Travel with friends

1 review

10.0/10

Outstanding

Posted on Jan 25, 2025

This is my second time staying at this hotel. The hotel is in a very good location with very convenient transportation. The hotel's environment is still as good as before. The lobby has been renovated and upgraded, and it is more beautiful and atmospheric. When checking in, Rena's service was very professional and considerate. She was very patient in looking for the hotel and comparing the various activities on Ctrip for us. Such considerate service must be rated five stars👏👏

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Guest User

Traditional Double Room

Stayed in Dec 2024

Family

4 review

10.0/10

Outstanding

Posted on Mar 7, 2025

This is my second time staying here. The experience is very good. Kinda at the front desk is warm and attentive. She helped us prepare the room in advance. It is the first choice for staying here.

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