Crowne Plaza Helsinki - Hesperia

Crowne Plaza Helsinki - Hesperia Reviews

Crowne Plaza Helsinki - Hesperia

Mannerheimintie 50, Helsinki, 00260, FinlandView Hotel Details
Crowne Plaza Helsinki - Hesperia
Crowne Plaza Helsinki - HesperiaCrowne Plaza Helsinki - HesperiaCrowne Plaza Helsinki - Hesperia
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Guest Reviews of Crowne Plaza Helsinki - Hesperia

9.5/10
Amazing
87 review
Verified reviews
Location9.5
Amenities9.5
Service9.3
Cleanliness9.7
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All reviews(87)
Positive reviews(87)
Reviews with photos/video(17)
Awesome stay(18)
Awesome rooms(17)
Great service(16)
Clean and tidy(14)
Delicious breakfast(13)
Awesome gym(6)
Large rooms(5)
Many amenities(5)
LH1
Standard King Room
Stayed in Aug 2025
Solo traveller
6 review
9.5/10
Amazing
Posted on Sep 9, 2025
Amazing hotel, in a good area of Helsinki. Not too far from the beach. Decor is very modern. The gym is huge for a hotel gym. Also allowed me to use the gym/spa area after I checked out before my evening flight.
6/8
Iggy yu
Club King Room
Stayed in Jun 2025
Couple
9 review
10/10
Outstanding
Posted on Aug 11, 2025
Executive club room is on 9 floor, very quiet area. The is cozy and superior clean. We lived there for a week and really enjoyed every thing. Especially the house keeper, Auwan, is very nice and professional person. He is always smiling and kind when we meet him. We are pretty much sure that his work in quality is the best that we have ever experienced. Highly recommend this hotel with great management.
Response from Property: Good morning dear Iggy yu! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I will make sure Anwar gets your wonderful regards.We hope to see you again very soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
Guest User
Standard King Room
Stayed in Sep 2025
Solo traveller
1 review
10/10
Outstanding
Posted on Oct 15, 2025
Excellent Hotel Nice located then managers and Reception staff They are very very kind. Food is good. Clean amazing. I recommended this is a very safe place.
Anonymous User
Standard King Room
Stayed in Jul 2025
Business traveller
56 review
9.0/10
Great
Posted on Aug 23, 2025
Very good hotel, very clean & great service. Good gym with heavyweights for good workout. However sauna not hot 55c, housekeeping slamming doors & bins making a lot of noise at 8am.
Response from Property: Good afternoon dear! Thank you for your feedback and for your time. It is very important to us. It was a pleasure having you as a guest in our Crowne Plaza hotel. We hope to see you again soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
Anonymous User
Standard King Room
Stayed in Sep 2025
Solo traveller
4 review
10/10
Outstanding
Posted on Oct 11, 2025
Perfect in every way. Highly recommended
Guest User
Junior King Suite with Sofa Bed
Stayed in Jun 2024
Family
4 review
10/10
Outstanding
Posted on Jul 18, 2024
The Crowne Plaza Helsinki is super fantastic. Service is very good. We have spacious room for 2 adults and 2 children. The twin beds and sofa bed are large and comfortable. Swimming and gym are full equipped. Breakfast and lounge are good food. Highly recommend.
Response from Property: Hello, Than You for your time spent on giving us such a nice feedback. It is really heartwarming to see you have enjoyed your stay with us! We wish you back to visit us soon! Kind regards, Miia / reception Crowne Plaza Helsinki
Guest User
Standard King Room
Stayed in Feb 2025
Business traveller
1 review
10/10
Outstanding
Posted on Mar 15, 2025
Good and reasonable price
Response from Property: Good morning dear ! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. We hope to see you again very soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
nidriks
Standard Room
Stayed in Jul 2023
Solo traveller
2 review
10/10
Outstanding
Posted on Aug 13, 2023
I found the Crowne Plaza to be immaculate. It's about the price of one of the UK's hotel chains but vastly more for your money. Free WiFi, wonderful room with personalised TV with built in Chromecast. I loved both Helsinki and the Crowne Plaza. Really friendly and helpful staff. I had a nice chat with the cleaners.
Response from Property: Dear Guest, Thank you for you sharing the highlights from your stay with us here in Crowne Plaza Helsinki-Hesperia. We are grateful that you've had a comfortable stay and find our rooms to be well cleaned and cozy. We'll share your nice feedback to our team. Once again, thank you for choosing Crowne Plaza Helsinki-Hesperia! Regards,CiaraCrowne Plaza Helsinki-Hesperia
Guest User
Standard King Room
Stayed in Jul 2024
Solo traveller
6 review
10/10
Outstanding
Posted on Nov 13, 2024
Fantastic value!
Response from Property: Good morning dear HarperBeth!Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I will share this feedback with all of my colleagues. We hope to see you again very soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
Guest User
Junior King Suite with Sofa Bed
Stayed in Jul 2025
Family
7 review
9.5/10
Amazing
Posted on Aug 31, 2025
We really enjoyed our stay. We had a large 50 sq m room, which provided plenty of space, and the room was well-equipped. The entrance area and the lounge, whether for working or relaxing, were super nice. Special praise goes to the breakfast buffet, the selection, the way everything was presented, and the very friendly staff (they even shared a recipe for beetroot balls). We also really liked the very well-equipped gym, with a swimming pool next door and a sauna (unfortunately separate, as we always go as a family). We would highly recommend the Crowne Plaza Helsinki!
Original textTranslated by Google
Response from Property: Good afternoon dear! Thank you for your feedback and for your time. It is very important to us. It was a pleasure having you as a guest in our Crowne Plaza hotel. We hope to see you again soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
Alice Aquilini
Premium King Room with Single Sofa Bed
Stayed in Jul 2025
Family
2 review
9.5/10
Amazing
Posted on Aug 25, 2025
Very nice and large hotel, with a friendly and attentive reception. Housekeeping was quick and sloppy. The room was very spacious, as was the bathroom with a bathtub. Unfortunately, children are not allowed to use the pool.
Original textTranslated by Google
Response from Property: Good afternoon dear Alice! Thank you for your feedback and for your time. It is very important to us. It was a pleasure having you as a guest in our Crowne Plaza hotel. Our pool is also for the children, under adult supervision.We hope to see you again soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
_WeChat248656****
Standard twin Room
Stayed in Jun 2025
Family
15 review
10/10
Outstanding
Posted on Jul 14, 2025
Very clean and spacious, with abundant facilities, including a sauna and gym. The breakfast was good, but it was the same every day. It was very convenient to rent a car, as the Europcar office and pick-up point are right next to it.
Original textTranslated by Google
Response from Property: Good morning dear! Thank you for your feedback and for your time. It is very important to us. It was a pleasure having you as a guest in our Crowne Plaza hotel. We hope to see you again soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
miffyuki
Standard twin Room
Stayed in Jun 2025
Business traveller
22 review
10/10
Outstanding
Posted on Jul 9, 2025
Although it is a little far from the city center, the staff were very kind, the room was spacious, and I had a comfortable stay. I was also grateful for the complimentary water. I would definitely stay here again.
Original textTranslated by Google
Response from Property: Good morning dear! Thank you for your feedback and for your time. It is very important to us. It was a pleasure having you as a guest in our Crowne Plaza hotel. We hope to see you again soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
El Calafate
Premium King Room with Single Sofa Bed
Stayed in Nov 2024
Family
44 review
9.0/10
Great
Posted on Dec 24, 2024
The hotel is located close to the city center, about 10 minutes' drive. The feeling of space in the room is okay, and there is a heating line under the bathroom. Breakfast is absolutely fine. The only shortcoming is that the House keeping service is not in place. After using the shampoo at night, it was not replaced tomorrow morning. There was no refill after finishing the coffee. The garbage on the floor was not cleaned. However, the beds are changed every day. The hotel's facilities include a heated swimming pool and sauna. There is also a fitness room. All are satisfied. 
Original textTranslated by Google
Response from Property: Good morning dear! Thank you for your beautiful feedback and for your time. It is very important to us. It was an absolute pleasure having you as a guest in our Crowne Plaza hotel. It is heart-warming to see how many things you kept positive and lovely during your visit. I apologize for the improper cleaning service provided. We will go through your feedback with the whole team. Wishing you a Happy New Year! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel
109885****
Single Room
Stayed in Apr 2025
Business traveller
34 review
10/10
Outstanding
Posted on Jul 16, 2025
Very close to the city center, 1.5 kilometers away on a straight line. The service is very good, the bar is clean, the price is high, and the breakfast is very good
Original textTranslated by Google
Response from Property: Good morning dear! Thank you for your feedback and for your time. It is very important to us. It was a pleasure having you as a guest in our Crowne Plaza hotel. We hope to see you again soon! With Kind Regards, Merlin from Crowne Plaza Hesperia hotel