23 Đ. Nguyễn Thị Minh Khai, Bến Nghé, District 1, Ho Chi Minh City, VietnamView Hotel Details
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Somerset Chancellor Court Guest Reviews
4.3/5
Very Good
83 review
To ensure the authenticity of the displayed ratings, we do not simply calculate an average. Instead, we take into account the review credibility and the date of the guest's stay to determine the final rating.
Verified reviews
Location4.4
Amenities4.1
Service4.5
Cleanliness4.4
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All reviews(83)
Positive reviews(79)
Reviews with photos/video(16)
Great service(19)
Awesome stay(18)
Awesome rooms(16)
Clean and tidy(14)
Great location(14)
Negative reviews(4)
Richard
One Bedroom Executive Apartment
Stayed in Oct 2024
Business travellers
4 review
4.2/5
Very Good
Posted on Dec 6, 2024
Overall, a very convenient property, but facilities and design are a bit dated and depending on the room it can be noisy (hallways/ doors).
However, staff are fantastic about solving problems when they arise, and my overall stay was good.
Response from Property: Dear Mr. Richard,Thank you for sharing your recent experience at our property. We truly appreciate your feedback.We're glad to hear that you found our property convenient and that our staff was able to assist promptly with any issues that arose. We also acknowledge your comments about the facilities and design being a bit dated, and the noise levels depending on the room location. Your insights are valuable to us as we continuously strive to improve our guests' experience.We look forward to welcoming you back in the future and ensuring an even better stay.Best regards,Lily _ Guest Service Manager
KSSK
One Bedroom Executive Apartment
Stayed in Oct 2024
Business travellers
10 review
4.7/5
Amazing
Posted on Oct 20, 2024
Location is excellent, easy to get taxi or private hired vehicle to move around. Took Grab to city centre cost less than US$2. Restaurants and cafes nearby are within walking distance. Despite the property is ageing, room was comfort and clean, can opts out housekeeping if you wish to. Breakfast provided by the property was simple, adequate to meet basic needs. There is also a convenience store at lobby level open till 10pm. Service staff were courteous and efficient, check-in and check-out took less than 3 minutes. Overall a good choice for business traveller.
Response from Property: Dear valued customer,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities. We thank you again for your valuable feedback and look forward to welcoming you back to our serviced residences always soon. Yours sincerely,Lily - Guest Service Manager
Guest User
Stayed in May 2024
Business travellers
25 review
3.5/5
Posted on May 22, 2024
It’s old. Location is just average. Service in lobby is good and expeditious.
Response from Property: Dear valued customer,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities.We thank you again for your valued feedback and look forward to welcoming you back at our serviced residences always soon. Yours sincerely,Lily - Guest Service Manager
Pinknanako
Two Bedroom Executive Apartment
Stayed in Mar 2024
Family
9 review
4.5/5
Great
Posted on Mar 11, 2024
The hotel is very clean.
The staff is very friendly and helpful.
The location is fine since we can get a grab everywhere.
We were provided with a gallon of water for our 2 bedroom apartment.
However, the hotel is dated and in need of refurbishing.
- Many cracked tiles in the bathroom
- The painted walls are old and looks dirty
- The water in the bathtub and sink doesn't flow well
- The cupboards have yellow stains, rust stains, and are smelly due to lack of use
- The many paintings in the room and along the corridor are unsightly and somewhat creepy.
- There is no ensuite bathroom for the master room
The 2bdrm apartment we had is way too huge. The space could be refurbished for better utilisation.
Response from Property: Dear Valued Customer,Thank you for taking the time to provide us with your feedback.We were disappointed to hear of the shortfalls you experienced on your recent stay. Please be assured we have discussed this with our management team to ensure we further improve our offerings and services at our hotel.We look forward for the opportunity to welcome you back again to Somerset Chancellor Court.Sincerely,Lily _ Guest Service Manager.
Guest User
Executive Studio
Stayed in Feb 2024
Business travellers
57 review
5.0/5
Outstanding
Posted on Feb 19, 2024
Great Hotel great service great location, thanks for Phat for the great service
Response from Property: Dear valued customer,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities.We thank you again for your valued feedback and look forward to welcoming you back at our serviced residences always soon. Yours sincerely,Lily - Guest Service Manager
vip78
Stayed in Oct 2023
Business travellers
12 review
5.0/5
Outstanding
Posted on Oct 23, 2023
Great furnishined apartment. Staff are super friendly and helpful in every manner. The view from the balcony is also pleasant. All appliances are easy to use. The only thing is maybe putting carpet into the bedroom.
Response from Property: Dear Valued Guest,We thank you for your encouraging comments regarding our services. Hope to welcome you back to Somerset Chancellor Court next trip.Sincerely,Lily - Guest Service Manager
AC889
One Bedroom Executive Apartment
Stayed in Jun 2024
Travel with friends
4 review
5.0/5
Outstanding
Posted on Jun 12, 2024
Good environment and service
Response from Property: Dear Andy Chan,We thank you for your encouraging comments regarding our services. Hope to welcome you back to Somerset Chancellor Court next trip.Sincerely,Lily - Guest Service Manager
Lam4
Three Bedroom Deluxe Apartment Non Smoking
Stayed in Jan 2023
Business travellers
9 review
3.5/5
Posted on Jan 16, 2023
It’s not bad, good services and nice smile. Really close with CBD, good experience for us.
Response from Property: Dear Mr. Teddy,Thank you for your kind words. It is always a pleasure to know that you enjoy your stay with us. Hope to welcome you back in near future. Khuong Huynh - Guest Service Manager.
Anonymous User
Two Bedroom Executive Apartment
Stayed in Nov 2022
Business travellers
3 review
5.0/5
Outstanding
Posted on Nov 27, 2022
Awesome spacious room with good sized loving room and balcony. Great service from the staff from the front desk to room service. Well maintained and all the things work. Wifi is stable. Washing machine and stove works well as we cooked and did laundry. Highly recommended.
Response from Property: Dear 匿名用户Thank you for your review. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Chancellor Court Ho Chi Minh City, we look forward to welcoming you again. Best regards The Management Team
ErnieE
Two Bedroom Executive Apartment
Stayed in May 2023
Travel with friends
4 review
4.5/5
Great
Posted on May 12, 2023
Friendly staff, rooms are clean and spacious. There are many cafes and food places nearby the hotel.
Response from Property: Dear Valued Guest. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Chancellor Court, we look forward to welcoming you again. Khuong Huynh - Guest Service Manage
Anonymous User
One Bedroom Premier
Stayed in Apr 2023
Travel with friends
2 review
4.5/5
Great
Posted on May 3, 2023
It was great experience to stay .. Clean room with very kind staff assistance.. Especially concierge service.. I strongly recommend for foreign traveller to stay in this Hotel.
Response from Property: Dear Valued Guest. We were delighted to learn that you enjoyed your stay with us. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Chancellor Court, we look forward to welcoming you again. Khuong Huynh - Guest Service Manage
ng
Two Bedroom Executive Apartment
Stayed in Oct 2022
Family
56 review
5.0/5
Outstanding
Posted on Nov 7, 2022
Good residential district . Spacious traditional favourite . Security excellent few occasion left door unlock , hotel security Officer courtesy remind via calling is locked - very secured
Response from Property: Dear E7611Thank you for your review. We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service. Once again, thank you for your valued patronage. From all of us at Somerset Chancellor Court Ho Chi Minh City, we look forward to welcoming you again. Best regards The Management Team
Guest User
One Bedroom Premier
Stayed in Jul 2024
Business travellers
17 review
3.2/5
Posted on Aug 7, 2024
Hotel is old
Response from Property: Dear valued customer,Thank you for taking the time to provide us with your feedback.I was disappointed to hear of the shortfalls you experienced during your recent stay. Please be assured I have discussed this with our management team to ensure we further improve our offerings and services at our hotel.We look forward to the opportunity to welcome you back again to Somerset.Sincerely,Lily _ Guest Service Manager
ป่าน ป่าน
Three Bedroom Deluxe Apartment Non Smoking
Stayed in Sep 2022
Family
14 review
5.0/5
Outstanding
Posted on Sep 11, 2022
best ever hotel!!!
good service, nice meal
very comfortable room
Response from Property: Dear TSTHb9Thank you for your review.We were delighted to learn that you enjoyed your stay with us. At the same time, we are happy to have met your expectations in service and quality standards. Receiving such positive feedback from our residents motivates us to further improve our commitment to delivering good service.Once again, thank you for your valued patronage. From all of us at Somerset Chancellor Court Ho Chi Minh City, we look forward to welcoming you again.Best regardsThe Management Team
SHIGEO
One Bedroom Executive Apartment
Stayed in Oct 2024
Solo travellers
33 review
3.5/5
Posted on Oct 15, 2024
There are cafes, restaurants and Aeon on the first floor, making it convenient.
Original TextTranslated by Google
Response from Property: Dear Shigeo san,Thank you for taking the time to write this review. It is great to have you stay with us. We appreciate your review and the compliments about our service and facilities.We thank you again for your valued patronage and hope that we will receive absolute satisfaction in our service from you on your next trip. We look forward to welcoming you back at any one of our serviced residences always soon. Yours sincerely,Lily _ Guest Service Manager